Troy Hotel

Hotels
7.9 (3670 reviews)
68-70 Queensborough Terrace , London , gb

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
Grocery deliveries
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited breakfast choices
Small room size

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness positively, but noise from neighboring rooms detracted from the overall quality.
Service
8.55
The staff was frequently praised for being friendly and helpful.
Location
8.59
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
7.54
Some reviews indicated that rooms were small and bathrooms were cramped.
Amenities
7.97
Breakfast selections were mentioned as limited in some reviews.
Value for Money
7.93
Generally felt acceptable for the price, but some mentioned feeling cramped in the rooms.
Food and Beverage
7.08
Breakfast options were criticized for being limited and not fresh.
Overall Experience
7.95
Overall experience was positive, but not without issues related to room comfort and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:38

Property Description

Convenient Location
Located in London's vibrant Bayswater district, Troy Hotel is a stone's throw away from Kensington Gardens, surrounded by a variety of shops, bars, and restaurants. Queensway Tube Station is just a 3-minute walk away.

Modern Rooms and Amenities
Each room at Troy Hotel is equipped with a flat-screen Freeview TV, a radio, a cooler, a safe, and tea/coffee making facilities. Some rooms even feature private tiled bathrooms with spa baths. Guests can stay connected with free WiFi throughout the property.

Delicious Dining Options
Start your day with a continental breakfast at Troy Hotel, and explore the numerous eateries in Bayswater for lunch and dinner. With Hyde Park and Oxford Street nearby, and easy access to public transportation, Troy Hotel is the perfect base to explore London's top attractions.

Book your stay at Troy Hotel now and experience the best of London!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3670 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.08
Overall Experience: 7.95
L
Luigi20172 • couple • it
9
Pros:

Posizione, vicinanza a diverse linee di metro. Staff disponibile e gentile, buona colazione.

2026-03-28 • via Nuitee
E
Erwin & Manon • family_with_children • nl
8
London Baby!
Pros:

Locatie, tussen 3 metrostations in en bus 94 en 148 bijna voor de deur. Dus perfect.

Cons:

Ontbijt was voor ons voldoende maar ik kan me voorstellen dat veel mensen dit vinden tegenvallen.

2026-03-28 • via Nuitee
S
Sonja • family_with_children • at
10
Alles was man braucht ist vorhanden, gutes Preisleistung Verhältnis
Pros:

Sauber und einfach, gute Lage , alles gut erreichbar

2026-03-28 • via Nuitee
E
ERWAN • couple • fr
8
2026-03-28 • via Nuitee
J
Jakub • family_with_children • us
8
Good place!
Pros:

Location and friendly staff

Cons:

A bit small bathroom

2026-03-27 • via Nuitee
Y
YI • couple • nz
10
Nice clean , great value
Pros:

Great location

Cons:

Shower box is bit tiny

2026-03-27 • via Nuitee
D
Daniela • solo_traveller • es
10
Pros:

Location!

2026-03-27 • via Nuitee
R
Remy cornolo • family_with_children • fr
8
Pros:

Rapport qualité prix emplacement

Cons:

Rien

2026-03-26 • via Nuitee
G
Gillian • solo_traveller • gb
10
Great experience
Pros:

Location convenience cozy

Cons:

all was fine

2026-03-25 • via Nuitee
M
micheline • couple • fr
7
Bon séjour
Pros:

L’emplacement. Le confort.

Cons:

L’accueil. Pas très réactif. Sauf pour une charmante dame à qui nous avons eu affaire le dernier jour. Aimable et serviable.
Le petit-déjeuner : outrés ordinaire. Aucun fruit frais. De la salade de fruit de conserve. Du pain médiocre, des croissants mous. Un croissant, ça droit être frais et croustillant. Peut-être étaient-ils surgelés ?

2026-03-25 • via Nuitee
M
MANU • solo_traveller • gb
9
Pros:

The receptionist with glasses was very good.he gave me a replacement rom key as I misplaced it in the room somewhere.

Cons:

The stairs were too steep..

2026-03-24 • via Nuitee
M
Mieczysław • couple • pl
8
Pros:

Śniadanie dość ubogie. Nie było wędlin.
Położenie hotelu bardzo dobre. Naprzeciwko Hyde Parku. Bardzo dobra komunikacja z centrum. Polecam.

2026-03-24 • via Nuitee
H
Hanna • extended_group • fi
8
Erinomaista vastinetta rahalle
Pros:

Sijainti on mukava, henkilökunta ystävällistä. Huone ja kylpyhuone on Lontooksi todella tilava ja siisti. Aamiainen on riittävä, vaikkakin yksinkertainen.

2026-03-23 • via Nuitee
S
Sylvia • family_with_children • gb
8
Pros:

Location friendly staff

Cons:

Nothing

2026-03-23 • via Nuitee
S
Stefanie • couple • de
5
Zum nur schlafen gut.
Pros:

Die Unterkunft war sehr Zentral in der Stadt.

Cons:

Das Frühstück war sehr dürftig. Es gab noch nicht mal frisches Obst. Davon waren wir sehr enttäuscht. Und der Whirlpool war nicht richtig sauber, sodass wir ihn nicht benutzen konnten. Sehr schade.

2026-03-23 • via Nuitee
S
Stephen • solo_traveller • au
10
2026-03-23 • via Nuitee
M
Mihai Catalin • couple • nl
8
Early breakfast, thin walls, and missing hangers made the stay less comfortable.
Pros:

The location and bed were good.

Cons:

Breakfast was only served until 9:30, which felt quite early for a holiday stay. It would have been much nicer if it ran later, so we could rest without needing to wake up early just to catch it.

The soundproofing was also poor—you could hear everything from the hallways and even conversations from other rooms.

Additionally, there were no hangers in the room to hang coats or clothes.

2026-03-23 • via Nuitee
F
Frank • solo_traveller • gb
8
Pleasant, quiet hotel. Would stay here again.
Pros:

A pleasant, clean, quiet hotel on a quiet side-street close to Queensway tube (Central line) and Bayswater (Circle and District lines). Reminds me of how London hotels used to be 20 years ago. Single room with en-suite wasn't large, but efficient use was made of the space. Reasonable value given that continental-style buffet breakfast is included in the price. Would stay here again.

Cons:

Elevator (lift) was extremely slow, with a sluggish door.

2026-03-22 • via Nuitee
S
Sultan • couple • eg
9
2026-03-22 • via Nuitee
R
Rhoden • couple • gb
7
Overall good, but plenty of room for improvement. Sanjeet was amazing.
Pros:

Location, good nights sleep.

Cons:

Breakfast was poor, no English breakfast. Bed was two single beds spliced together.

2026-03-22 • via Nuitee