The River Haven Hotel

Hotels
8.3 (2328 reviews)
Quayside, Winchelsea Road , Rye , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Limited food options
Issues with room heat

Categories

Cleanliness
8.44
Overall stay highlighted cleanliness.
Service
8.91
Friendly and helpful staff noted across multiple reviews.
Location
8.95
Great location mentioned regarding proximity to town.
Room Quality
7.9
Comfortable rooms mentioned, but some issues with heat reported.
Amenities
7.43
Limited food options at the hotel indicated.
Value for Money
7.89
Generally good value noted.
Food and Beverage
8.44
Breakfast quality praised in reviews.
Overall Experience
8.41
Positive experiences shared; minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:19

Property Description

Picturesque Riverside Location
The River Haven Hotel in Rye offers a charming stay on the Strand Quay with stunning views of the River Tillingham.
Local and Scenic Dining
Guests can savor meals made from locally sourced ingredients in the conservatory restaurant while enjoying picturesque river views.
Comfortable Rooms with Modern Amenities
Each room at River Haven features a flat-screen TV, tea/coffee facilities, and free Wi-Fi, with some offering scenic river views and patio access.
Experience the historic charm of Rye with a stay at The River Haven Hotel - book now for an unforgettable riverside retreat.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2328 reviews
Cleanliness: 8.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
T
Tine • couple • nl
8
2026-05-23 • via Nuitee
M
Manfred • couple • at
6
2026-05-23 • via Nuitee
G
Guy • solo_traveller • gb
8
2026-05-23 • via Nuitee
D
David • solo_traveller • gb
8
Good place to stay
Pros:

Great location and a good car park. Beds very comfortable and a very good price. Breakfast was very good.

Cons:

Could do with a refresh to the rooms an communal areas.

2026-05-20 • via Nuitee
K
Kate • couple • au
8
Pros:

Lovely village. Easy walk into Centre.

Cons:

I’m always intrigued why when you book a double room you only get one chair! This is not confined to this accommodation.

2026-05-20 • via Nuitee
L
Lars Erik • solo_traveller • se
6
Utmärkt service och bra läge nära centrum.
Pros:

Läget och goda parkeringsmöjligheter

Cons:

Hårda sängar

2026-05-20 • via Nuitee
P
Paul • solo_traveller • gb
9
Excellent
Pros:

I attended a birthday party held there,the staff were excellent,very helpful and friendly

Cons:

Just one little minor thing ,no tray in shower for shampoo,soap etc

2026-05-19 • via Nuitee
J
JANICE • solo_traveller • gb
8
Pros:

The location was excellent with a 5 mins walk into the town.
Free on site parking was a plus.
Great room with river views room no 3.

Cons:

The hotel didn't do evening meals.

2026-05-19 • via Nuitee
K
Kate • solo_traveller • gb
9
Pros:

Really friendly helpful staff.
We had a very comfortable night sleep, and a superb breakfast with plenty of choice and all freshly cooked.
Facilities at the hotel were very good, with a well stocked bar and plenty of space to sit and relax.

Cons:

There was nothing we didnt like, but we should have asked for a room with a walk in shower rather than an over the bath shower as my husband has limited mobility.

2026-05-19 • via Nuitee
L
Lyn • couple • gb
7
Food catering, cleanliness and staff all fantastic.
Pros:

Attended an 80th birthday party room and food was amazing. Staff very helpful especially in the storing of the cake. Booking in and out was fast and was made to feel welcome.. the breakfast again was fabulous and the servers 1st class, the cooked breakfast was hot and the cereal table was topped up frequently. No waiting for tea or coffee either.

Cons:

Called the day before to see if there was an iron and ironing board in the room to be told we will make sure there's one there for when you book in. There wasn't, and I had to call Reception twice as it had been used in another room and then placed in an incorrect room. I maybe wrong but surely there's more than 1 iron and ironing board..maybe not.

2026-05-19 • via Nuitee
J
Jill • couple • gb
8
Ideal for visiting Rye
Pros:

Close to the centre . Tidy hotel with nice staff .

2026-05-18 • via Nuitee
R
Richard • couple • gb
10
There for a birthday party during the day and stayed the night. Nothing was too much trouble for the staff.
Pros:

Fabulous friendly staff. Lovely breakfast

Cons:

Bed a little hard but ok

2026-05-18 • via Nuitee
C
Carmel • couple • gb
10
Excellent location, lovely staff, great place
Pros:

Had a great stay, liked everything, great location, friendly and warm staff, comfy bed, lovely breakfast, nice environment, definitely would stay again

Cons:

Loved it all

2026-05-17 • via Nuitee
H
Howard • extended_group • gb
8
Good location for our bike ride around Kent - great breakfast menu - lovely staff
Pros:

Good location - just across the river from the main town

Cons:

Was all good

2026-05-17 • via Nuitee
P
Peter • couple • de
8
For us it is the ideal spot to stay when in Rye.
Pros:

Diana and the whole team are very good hosts that make you feel welcome from the check-in moment.
The River Haven may have aged a little, but everything is working, and the staff makes sure evrything is clean.
Breakfast offers several options, nobody has to leave hungry in the morning.

Cons:

We have never stayed there in summer, so if you depend on AC - there are small vents available.

2026-05-17 • via Nuitee
F
Francois • family_with_children • fr
7
Pros:

Bon rapport qualité prix

2026-05-17 • via Nuitee
J
Jon • couple • gb
5
Breakfast was good. Room needs updating. Staff were friendly.
Pros:

Location was close to the town and with parking

Cons:

Bathroom was tired with mould on wall near ceiling. Paint peeling on wall. Silver fish appeared in bath on day 2. Bed was uncomfortable. Noisy from road.

2026-05-17 • via Nuitee
C
Clemens • couple • nl
6
Teleurstellend
Pros:

De locatie is helemaal prima. Rye is een ontzettend leuk plaatsje en je loopt in iets meer dan 10 minuten naar het centrum.

Cons:

Het hotel is gedateerd, het hele hotel inclusief de kamers verdient een grondige modernisering.
Door de prijs waren onze verwachtingen misschien te hoog gespannen.

2026-05-16 • via Nuitee
D
Denise • couple • gb
4
Convenient for stay in Rye
Pros:

The position on the outskirts of Rye was very good
Big carpark with plenty of space
Outside space by river was good but restaurant closed

Cons:

It all seemed a bit tired and run down
No food in restaurant

2026-05-15 • via Nuitee
L
Lynne • extended_group • us
8
2026-05-14 • via Nuitee