The Cleveland

Hotels
8.3 (3290 reviews)
39-40 Cleveland Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Old duvet sheets
Noisy rooms

Categories

Cleanliness
8.05
Rooms clean and good size, but issues mentioned with older duvet sheets.
Service
9.05
Staff were very helpful and accommodating, adding to the positive experience.
Location
9.05
Good location near Hyde Park with access to transportation.
Room Quality
8.05
Room was big enough but needs updating; some issues like noisy rooms and uncomfortable beds.
Amenities
7.55
Limited amenities mentioned; issues with heating and air conditioning.
Value for Money
8.55
Great value for the price, especially given the location.
Food and Beverage
7.55
Breakfast could be improved; no specific mention of food quality in other reviews.
Overall Experience
8.55
Overall experience noted as positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:33

Property Description

Luxury Boutique-Style Suites in Central London

Modern Amenities with Victorian Charm
Experience the perfect blend of modern design and Victorian elegance at The Cleveland Square. Enjoy air-conditioned suites with flat-screen TVs, comfortable seating areas, and luxurious private bathrooms.

Fully Equipped Kitchenettes for Convenience
Prepare your own meals in the well-equipped kitchenettes featuring a hob, kettle, fridge, and all the essentials. Enjoy the freedom and flexibility of self-catering during your stay.

Convenient Location Near Top Attractions
With 4 major Underground stations just minutes away, explore London with ease. From the vibrant West End to iconic landmarks like Westminster, everything is within reach when you stay at The Cleveland.

Book your stay now and experience the best of London at The Cleveland Square!

Important information:

Please note that there is limited elevator access to certain rooms within the property. This may cause issues for guests with limited mobility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 3290 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
H
Heinrich • family_with_children • gb
10
Pros:

Very friendly and helpful stuff. Large clean rooms.

2026-02-28 • via Nuitee
J
Juan Edward • family_with_children • es
9
2026-02-28 • via Nuitee
L
Lynette • family_with_children • au
8
Pros:

Location, quiet

Cons:

Shower set up was small and not over head. Water pressure and heating was good though.

2026-02-28 • via Nuitee
Y
Yuxin • solo_traveller • gb
10
伦敦之行
Pros:

服务

Cons:

无

2026-02-28 • via Nuitee
G
Gerardin • family_with_children • it
10
Ho apprezzato tantissimo, l’ordine, la pulizia, la tripla finestra che illuminava la Stanza
Pros:

Non abbiamo fatto la colazione, ma lo abbiamo scelto appositamente per andare in posti diversi ogni giorno.

2026-02-28 • via Nuitee
E
Erika • family_with_children • it
10
Resterà il mio punto di riferimento per dormire a Londra!
Pros:

Tutto, stanza grande, accogliente dotata di ogni comfort. Saponi, phon, piccolo cucinino, cassaforte, armadio, prese usb, tutto.
Noi eravamo in tre, e la stanza era per tre! Non quei bugigattoli accroccati che non hanno neppure una mensola.
Eravamo al piano terra quindi all’inizio ci siamo preoccupati dei rumori della strada. Solo dopo ci siamo accorti che è una strada chiusa al transito!
Personale gentile e disponibile, humor inglese che adoro pur capendo una parola su tre.
Lì vicino, per andare a bayswater, strada mangereccia e piena di souvenir store e localetti niente male!

Cons:

A voler trovare un difetto, ma è molto soggettivo, è la distanza (8/10 minuti) da Paddington o Bayswater.
Per noi non è stato un problema, però mi rendo conto che dopo aver camminato tutto il giorno, una volta arrivati alla metro, quegli ultimi passi pesano tantissimo.

2026-02-27 • via Nuitee
D
Dominik • solo_traveller • ch
10
2026-02-26 • via Nuitee
D
Dominik • solo_traveller • ch
10
2026-02-26 • via Nuitee
J
Jeroen • family_with_children • nl
8
2026-02-26 • via Nuitee
R
Raveendran Nair • solo_traveller • gb
10
2026-02-26 • via Nuitee
T
Tomas Mokry • family_with_children • sk
10
2026-02-25 • via Nuitee
L
Lidia • family_with_children • no
8
Rent og stort rom, bra beliggenhet
Pros:

Bra beliggenhet med kort ved til t-banen. Det er ca like langt å gå til Bayswater og Paddington stasjonene. Vi endte opp med å bruke Bayswater mest, da det er en mindre stasjon og mye mer oversiktlig enn Paddington. Circle Line derfra tar deg til de fleste turistattraksjonene i sentrum. Og mange spisesteder både for frokost og middag i nærheten. Selve rommet på hotellet var stort og rent. Ble rengjort hver dag. Bra vanntrykk i dusjen og gode senger. Vannkoker, te og kaffe på rommet. Mulighet til å lage mat i kjøkkenkroken hvis man vil. Vi brukte kjøleskapet mest. Wifi fungerte bra.

Cons:

Det var veldig kaldt på rommet da vi kom ankom, selv om termostaten på veggen viste 26 grader. Vi fant heldigvis en elektrisk ovn i skapet som vi tok fram og skrudde på. Temperaturen var bra resten av oppholdet. Hørte ikke noe til de andre gjestene, men noe lyd fra den lille gata utenfor.

2026-02-25 • via Nuitee
L
Lyndsey • solo_traveller • gb
9
Clean, spacious, great location. All you need!
Pros:

This was a great find for the 3 of us. I was looking for a room to accommodate us and a teen. Great location, near Paddington. The reception was welcoming and friendly. Our room was ready early so we checked in and went off for the day.

Cons:

Lovely room, clean, spacious and everything you need. We did experience noise late at night and the room above was not considerate so I was woken up in the early hours. Great find and would def stay here again, great location!

2026-02-25 • via Nuitee
B
Borošová • extended_group • sk
10
Pros:

Personál bol veľmi príjemný, jeden z mala hotelov kde sú naozaj veľmi pohodlne postele a dokonca dva vankúše, čiže sa mi spalo naozaj ako doma. Čistota aj hotela aj okolia na vynikajúcej úrovni. Určite odporúčam.

2026-02-24 • via Nuitee
M
Maria • solo_traveller • se
10
Excellent 5 night sleep-over
Pros:

Excellent accomodation for a solo-traveller with good facilities. Comfortable bed and cusions. Possibility to regulate heating too.

Cons:

Therw was a draft from the window, but I put a blanket to stop it.

2026-02-24 • via Nuitee
M
Maria antonia • solo_traveller • es
8
2026-02-24 • via Nuitee
G
Gabriel • family_with_children • gb
10
Pros:

Spacious room, clean and everything works.

Cons:

Nothing

2026-02-23 • via Nuitee
L
Lloyd • family_with_children • au
7
Pros:

Location

Cons:

Consistency of cleaning

2026-02-23 • via Nuitee
N
Nuno • couple • pt
9
2026-02-23 • via Nuitee
Y
YUJIRO • extended_group • gb
10
2026-02-23 • via Nuitee