The Cleveland

Hotels
8.3 (3290 reviews)
39-40 Cleveland Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Old duvet sheets
Noisy rooms

Categories

Cleanliness
8.05
Rooms clean and good size, but issues mentioned with older duvet sheets.
Service
9.05
Staff were very helpful and accommodating, adding to the positive experience.
Location
9.05
Good location near Hyde Park with access to transportation.
Room Quality
8.05
Room was big enough but needs updating; some issues like noisy rooms and uncomfortable beds.
Amenities
7.55
Limited amenities mentioned; issues with heating and air conditioning.
Value for Money
8.55
Great value for the price, especially given the location.
Food and Beverage
7.55
Breakfast could be improved; no specific mention of food quality in other reviews.
Overall Experience
8.55
Overall experience noted as positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:33

Property Description

Luxury Boutique-Style Suites in Central London

Modern Amenities with Victorian Charm
Experience the perfect blend of modern design and Victorian elegance at The Cleveland Square. Enjoy air-conditioned suites with flat-screen TVs, comfortable seating areas, and luxurious private bathrooms.

Fully Equipped Kitchenettes for Convenience
Prepare your own meals in the well-equipped kitchenettes featuring a hob, kettle, fridge, and all the essentials. Enjoy the freedom and flexibility of self-catering during your stay.

Convenient Location Near Top Attractions
With 4 major Underground stations just minutes away, explore London with ease. From the vibrant West End to iconic landmarks like Westminster, everything is within reach when you stay at The Cleveland.

Book your stay now and experience the best of London at The Cleveland Square!

Important information:

Please note that there is limited elevator access to certain rooms within the property. This may cause issues for guests with limited mobility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 3290 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
T
Timothy • family_with_children • gb
10
Great stay
Pros:

Hotel was in a fantastic location from Bayswater tube station and close to Paddingron, warm welcome awaited us!!!! Room was huge clean warm and so tidy, nce kitchenette area, beds so comfy and very quiet area, great advice from reception staff, great ships near by highly recommended i

Cons:

All was amazing

2026-03-28 • via Nuitee
S
Sinead • family_with_children • ie
8
Had a fantastic break away with my daughter.
Pros:

Location was fantastic. Central London was just what we wanted. Very friendly staff at reception, he was so helpful and kind. Great value for money for its location. Clean and comfortable though a bit dated.

Cons:

Would have been nice to have had somewhere you could meet others you were staying with.

2026-03-28 • via Nuitee
A
Arturo • couple • gb
10
Pros:

I love the location , there are 3 metro stations near by. Love the room as they are not small and the kitchenette.

2026-03-27 • via Nuitee
İrem • extended_group • tr
9
2026-03-27 • via Nuitee
T
Toril • couple • no
10
2026-03-26 • via Nuitee
P
Paul • solo_traveller • gb
1
2026-03-26 • via Nuitee
F
Fabian • extended_group • ar
8
Excelente relación precio calidad
Pros:

El cuarto es amplio

Cons:

Un poco de olor en el
Baño

2026-03-26 • via Nuitee
V
Victoria • solo_traveller • gb
9
Great location and very comfy stay
Pros:

Great location and room (18) was excellent - had clean and good amenities - new shower, hot water great, comfy bed and good pillows, lots of old features in the room kept like the stained glass in the lovely big window and the detailed cornicing on the walls - nice and quiet

Cons:

TV was small but I never watch it much anyways

2026-03-26 • via Nuitee
G
Gordon • couple • au
8
Pleasant small hotel in a lovely part of London very handy to trains.
Pros:

Location was excellent room large and light.

Cons:

No breakfast available

2026-03-26 • via Nuitee
I
Irina • family_with_children • de
8
2026-03-26 • via Nuitee
V
von Bergen • family_with_children • se
9
2026-03-25 • via Nuitee
T
thomas • family_with_children • it
8
Pros:

Pulita, posizione ottima, zona tranquilla e vicino a metro e stazione bici

2026-03-24 • via Nuitee
M
Mehmet Emin • extended_group • tr
9
2026-03-24 • via Nuitee
J
john • solo_traveller • gb
9
value for money very clean
Pros:

Location

Cons:

Room at the very top

2026-03-24 • via Nuitee
L
Laura • family_with_children • es
10
Excel·lent
Pros:

Tot estava molt net i el personal era molt amable i servicial. La situació és inmillorable: el barri és molt tranquil.

Cons:

M’ha agradat tot..

2026-03-23 • via Nuitee
S
Sáfrán • extended_group • hu
10
2026-03-23 • via Nuitee
J
Jimmy • family_with_children • au
10
Wonderful stay, great heater , nice area
Pros:

Really liked the large room layout, friendly staff. Very safe area close to Paddington station.

2026-03-23 • via Nuitee
T
Tamerlan • family_with_children • gb
9
One of the best places in London for the money
Pros:

Excellent value for money. It was a happy stay

Cons:

One could argue the window insulation could be teeny weeny bit better, because you can hear everything from outside

2026-03-22 • via Nuitee
P
Paul • family_with_children • gb
9
Pros:

Staff went the extra mile to make our stay special for our daughters who were celebrating their 21st birthday.

2026-03-22 • via Nuitee
D
Debbie • family_with_children • gb
9
2026-03-22 • via Nuitee