Shepherds Bush Green Serviced Apartments by Concept Apartments

Hotels
8.2 (1662 reviews)
Uxbridge Road , London , gb

Facilities

Non-smoking throughout
Private check-in/check-out
Allergy-free room
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Well-equipped
Value for money
Cons:
Noisy
Poor service response
Unclean linens

Categories

Cleanliness
7.54
Several reviews noted cleanliness; however, there were also complaints about dirty linens.
Service
8.01
Mixed feedback on service, with one specific complaint about poor support.
Location
9.05
Multiple reviews praised the location, highlighting its accessibility and proximity to transportation.
Room Quality
8
Rooms were generally described positively, but some had issues like noise and lighting.
Amenities
8.03
Amenities were described as good, with many facilities mentioned.
Value for Money
8.49
Most reviews indicated good value for money.
Food and Beverage
8.24
This category was not mentioned; rating assigned based on overall value perception.
Overall Experience
8.21
The overall experience was generally positive, with some noted frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:33

Property Description

Luxurious Serviced Apartments in the Heart of London

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, fully equipped kitchenettes, and free WiFi. The apartments also feature walk-in showers, hair dryers, and complimentary kitchenware.

Convenient Location: Situated in the vibrant Hammersmith and Fulham district, our apartments are just a stone's throw away from popular attractions like Portobello Road Market and the Natural History Museum. Easy access to public transportation makes exploring the city a breeze.

Personalized Service: With full-day security and thoughtful touches like bed linen and towels provided, we ensure a worry-free and relaxing experience for our guests.

Experience the best of London at Shepherds Bush Green Serviced Apartments. Book now for an unforgettable stay!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately. Please note that the building does not have air-conditioning, but central heating and separate fans are provided. The building does not have a elevator Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds. Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced. Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1662 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.21
D
Daniela couple it
8
2026-03-28 via Nuitee
M
Maitane family_with_children us
8
2026-03-28 via Nuitee
R
Richard couple us
9
Pros:

Love the location.

Cons:

No wash claws.

2026-03-27 via Nuitee
N
Nathalie family_with_children be
6
Pour un city trip, ok
Pros:

Situation ok

Cons:

Le lit trop petit pour deux personnes et la literie pas assez ferme.
Insonorisation zéro. On entend tout, surtout les gens ne font pas attention
Un seche cheveux aurait ete apprécié

2026-03-27 via Nuitee
I
Inna couple de
9
2026-03-27 via Nuitee
K
Kimberly couple ie
9
Excellent Apartment only 2 min away from the Tube!
Pros:

The apartment was very clean, well equipped and with an amazing location, only 2 min walking to the Tube, buses and Train lines. Would definitely stay there again!

Cons:

The only thing I’d say to other guests is that it is very noisy, even with the windows shut. But I didn’t mind that much. Also the tv volume would sometimes rise by itself and it would be really loud so you needed to keep lowering it.

2026-03-27 via Nuitee
J
João solo_traveller pt
10
2026-03-27 via Nuitee
A
Angela couple it
6
2026-03-26 via Nuitee
M
Mark solo_traveller gb
9
2026-03-26 via Nuitee
Y
YATES solo_traveller gb
10
2026-03-24 via Nuitee
M
Megan couple gb
8
Pros:

Comfy beds, very clean, fab location.

Cons:

Very hot as people mention and this was January so bare this in mind. Front door key is the same as apartment key? That felt unsafe

2026-03-24 via Nuitee
F
fabrizio couple it
10
Pros:

cozy little place, pretty neat.

Cons:

the road is really noisy, sirens all the time.

2026-03-23 via Nuitee
H
Heather couple gb
10
2026-03-23 via Nuitee
H
Hannah solo_traveller fr
10
2026-03-22 via Nuitee
F
Franca couple gb
10
Pros:

Appartamento pulito e funzionale ottima posizione

2026-03-20 via Nuitee
V
Victoria couple gb
9
Lovely very clean modern apartment
Pros:

Super clean, modern , safe everything needed

Cons:

This is being picky but it prevented me sleeping. The door to the room has a frosted glass panel with no shutter. There is a light on in the area outside all night and it meant my room was light all night which made it difficult t sleep! A roller blind would resolve!! I tried to hang a towel but there wasn’t anything to attach to!

2026-03-19 via Nuitee
J
junior solo_traveller gb
10
Clean. Amazing location, great value for money
Pros:

This apartment is in an amazing location, simple and easily accessible. It was such a privilege to walk just a minute away from Shepherd’s Bush empire to sleep after show.

Cons:

I feel the door to the apartment could be of a higher quality. It didn’t feel too strong.

2026-03-18 via Nuitee
J
Junior solo_traveller gb
8
2026-03-17 via Nuitee
J
Joana family_with_children pt
10
Adoramos.
Pros:

Apartamento excelente, limpeza exemplar.
Staff muito simpático e prestável.
A 5 minutos da estação de metro.

2026-03-17 via Nuitee
A
Ana couple pt
10
Excelente
Pros:

Excelente localização,
Apartamento com tudo o que é necessário, muito limpo. Facilidade de comunicação.

2026-03-17 via Nuitee