Shepherds Bush Green Serviced Apartments by Concept Apartments

Hotels
8.2 (1662 reviews)
Uxbridge Road , London , gb

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Facilities

Non-smoking throughout
Private check-in/check-out
Allergy-free room
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Well-equipped
Value for money
Cons:
Noisy
Poor service response
Unclean linens

Categories

Cleanliness
7.54
Several reviews noted cleanliness; however, there were also complaints about dirty linens.
Service
8.01
Mixed feedback on service, with one specific complaint about poor support.
Location
9.05
Multiple reviews praised the location, highlighting its accessibility and proximity to transportation.
Room Quality
8
Rooms were generally described positively, but some had issues like noise and lighting.
Amenities
8.03
Amenities were described as good, with many facilities mentioned.
Value for Money
8.49
Most reviews indicated good value for money.
Food and Beverage
8.24
This category was not mentioned; rating assigned based on overall value perception.
Overall Experience
8.21
The overall experience was generally positive, with some noted frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:33

Property Description

Luxurious Serviced Apartments in the Heart of London

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, fully equipped kitchenettes, and free WiFi. The apartments also feature walk-in showers, hair dryers, and complimentary kitchenware.

Convenient Location: Situated in the vibrant Hammersmith and Fulham district, our apartments are just a stone's throw away from popular attractions like Portobello Road Market and the Natural History Museum. Easy access to public transportation makes exploring the city a breeze.

Personalized Service: With full-day security and thoughtful touches like bed linen and towels provided, we ensure a worry-free and relaxing experience for our guests.

Experience the best of London at Shepherds Bush Green Serviced Apartments. Book now for an unforgettable stay!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately. Please note that the building does not have air-conditioning, but central heating and separate fans are provided. The building does not have a elevator Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds. Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced. Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1662 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.21
M
Margaux • couple • fr
9
Bon plan location Londres
Pros:

Appartement propre, bien équipé, bien placé avec tout le nécessaire à proximité.

Cons:

Ventilation assez bruyante, absence de store sur la porte vitrée.

2026-02-28 • via Nuitee
M
Melisa • couple • ar
8
Lo súper recomiendo
Pros:

La verdad que muy bien los tres días que hemos estado. Se nota que hace poco que está reacondicionado o hecho de nuevo. Encontramos todo súper acomodado y limpio, con sus toallas, papel higiénico, jabón, shampoo y gel para la ducha. La cocina está justamente equipada, la heladera enfriaba de maravilla, cafetera y hervidor para el agua, te dejan café y té de cortesía junto con azúcar, la verdad que eso se agradece muchísimo. Para dos o tres noches el sitio está muy muy muy bien. Está ubicado en una muy linda zona, en frente está el Lidl y te saca de apuros, pero aún así hay muchos sitios para comer en la misma calle, y la parada de buses está en la misma calle y pasan todos por ahí para llevarte a distintos puntos de la ciudad, al igual que el metro que está a unos metros caminando.

Cons:

No hay nada negativo que pueda destacar porque relación precio-calidad está más que el promedio y está excelente. Si voy a dejar menciones para que a futuros huéspedes les sirva de ayuda.
Yo estuve en una habitación en el segundo piso, son súper pequeños, lo justo para moverte, si vas con maletas grandes ya va a ser una gran molestia porque no hay lugar. Creo que tienen losa radiante, el calor que hace es infernal, el primer día tuvimos que dormir con ventilador, pero al día siguiente dejamos la ventana abierta y pudimos dormir súper bien. La ubicación es un poco ruidosa, porque nunca dejan de pasar coches y se escuchan sirenas todo el tiempo, se puede dormir, pero si sos sensible a los ruidos no te lo recomiendo, al igual que se escucha todo de otros apartamentos. Gracias a Dios me tocaron vecinos súper silenciosos y se pudo descansar muy bien de noche, pero se escucha realmente todo. La cama está bien, es un poco más pequeña de lo normal de la matrimonial, lo que sí destacaría que las almohadas no son para nada cómodas, son súper finitas y eso molesta para el descanso.

2026-02-28 • via Nuitee
N
Nii • solo_traveller • gh
9
Pros:

The room is clean and bathroom is spacious per London standards. The shower booth is small but ok for my size.

There is always someone to speak to, if need be, via the contact number provided.

The location is very convenient.

Cons:

For the second time, I'm given a room on level 4 from ground floor level. This floor is referred to as the 3 floor.
With no lifts, it can be quite daunting with heavy suitcases.

2026-02-28 • via Nuitee
K
katherine • solo_traveller • gb
10
2026-02-27 • via Nuitee
B
Barbora • couple • cz
9
2026-02-27 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-02-27 • via Nuitee
P
Philip • couple • gb
9
Pros:

Clean and modern. Especially nice bathroom. Location close to amenities and the underground.

Cons:

Bed frame noisy. Can hear the front door closing during the night. No kitchen essentials like oil or salt.

2026-02-23 • via Nuitee
N
Nicoamenaza • couple • ar
9
Superó las expectativas.
Pros:

La ubicación es muy buena, hay una estación de Metro Underground y Overground a 2 cuadras, por la calle del alojamiento también pasan varios buses. Es una zona muy concurrida y a 2 cuadras también está el Westfield, el Shopping mas grande de Europa. Hay supermercados en la zona y lugares para comer.

Estaba muy limpio y cómodo, tenía prácticamente todo lo necesario, y una cocina equipada con heladera pava eléctrica, cafetera, algunos utensilios de cocina, además secador de pelo, plancha, etc.

El tamaño de la habitación está muy cómodo y tiene buena iluminación, además era silencioso a pesar de que la zona es concurrida.

Cons:

No hubo nada que no nos gustara, pero podrían agregar una tostadora y un exprimidor de jugos.

A tener en cuenta, se accede sólo por escalera y la llave la dejan en una caja con combinación, en ningún momento vimos al personal pero se comunicaron por la app de Booking.
Volveríamos a elegirlo.

2026-02-14 • via Nuitee
F
Fayez • extended_group • gb
1
Not recommanded!
Pros:

Very bad internet and they did not try to fix it!

Cons:

The room size small and the internet was very slow and they did not try to fix it!

2026-02-13 • via Nuitee
L
Lara • couple • ar
7
Good for a couple of days
Pros:

Very comfortable, tidy and clean. The decoration was good and the shower was great.
We were giving coffee capsules, which we appreciated.
Great price in comparison with other options, and it's also well connected with the city centre

Cons:

Even though there were many options regarding public transport available, the neighborhood wasn't the best. Unfortunately, we experienced a robery at a market two blocks away from the accommodation.
The kitchen could be equipped better. There were some basic utensils missing. We had to buy salt and some olive oil, which we left there, so they might come in handy for the next guests.
Lastly, the ventilation isn't the best. We really used the kitchen, but every meal was a mess, since there was a lot of smog in there that we couldn't get out

2026-02-13 • via Nuitee
M
Mencía • couple • es
7
2026-02-11 • via Nuitee
C
Cristina • couple • it
8
Pros:

Il monolocale é pulito, la cucina ben attrezzata e l’arredamento moderno.
È vicino alla fermata della metro e quindi comodo per girare la città.
Nelle vicinanze ci sono diversi mini market, un centro commerciale e ristoranti e bar.

Cons:

Il nostro appartamento affacciava su una strada piuttosto rumorosa e trafficata (anche di notte) e il letto non era molto comodo.

2026-02-10 • via Nuitee
G
Granata • couple • it
10
2026-02-09 • via Nuitee
C
Clint • solo_traveller • pl
10
Modern comfortable stay!
Pros:

Very clean, very modern and the location is incredible.

2026-02-08 • via Nuitee
N
Nuria • couple • es
7
2026-01-30 • via Nuitee
A
Aleksandr • couple • rs
10
2026-01-27 • via Nuitee
R
Rachel • solo_traveller • gb
10
Excellent stay in the heart of Shepherds Bush
Pros:

Excellent facilities. Really bright, new and clean apartment. Very impressive. Especially the location and price. Great value for money. I'll be staying here next time I'm in London.

Cons:

Nothing at all. Really please with my apartment.

2026-01-26 • via Nuitee
D
David • couple • hu
10
2026-01-24 • via Nuitee
B
Benjamin • couple • nz
7
Pros:

Great location, room is small but all you need when busy seeing the sights!

Cons:

Washing machine timer is slow so you need to pay more than you think to complete a wash. There was no toaster in the kitchen.

2026-01-22 • via Nuitee
S
Steven • solo_traveller • gb
9
2026-01-21 • via Nuitee