Maldron Hotel Newcastle

Hotels
Maldron
9.2 (8886 reviews)
Newgate Street , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Issues with check-out process
Staff empathy concerns

Categories

Cleanliness
9.2
Acclaimed cleanliness throughout the hotel in multiple reviews.
Service
8.6
Mixed sentiments, with some poor experiences impacting the overall.
Location
9.6
Repeatedly praised for its central and convenient location.
Room Quality
9.2
Generally positive feedback on room quality and comfort.
Amenities
9.2
Noted as satisfactory with no negative remarks.
Value for Money
9.2
Many reviews highlight good value relative to what is offered.
Food and Beverage
9.4
Breakfast was highlighted positively in numerous reviews.
Overall Experience
9.2
Overall experiences were favorable with several guests indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:32

Property Description

Central Location and Comfortable Rooms
Located in the heart of Newcastle City Centre, Maldron Hotel offers a convenient stay with modern amenities. The rooms are equipped with everything you need for a comfortable stay, including a desk, flat-screen TV, and city views in some rooms.

Delicious Dining Options
Start your day right with a buffet or Full English/Irish breakfast at the hotel's restaurant. Indulge in British cuisine for lunch and dinner, all without leaving the property.

Convenient Access to Attractions and Transportation
With Intu Eldon Square and The Gate leisure complex nearby, entertainment and shopping are just steps away. Plus, easy access to Newcastle train station means you can explore the city with ease.

Book now for a memorable stay at Maldron Hotel Newcastle!

Important information:

For bookings of 10 people or more, different terms and conditions apply. Please contact the property directly before booking. For bookings of 10 people or more, a security deposit of GBP 100 per room is required on arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. Passports may also be requested upon check in. Cancellation policy for groups of 10 people or more is 72 hours prior to the arrival date.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancellation of your booking

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 8886 reviews
Cleanliness: 9.2
Service: 8.6
Location: 9.6
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.4
Overall Experience: 9.2
G
Grazia couple gb
8
Good comfortable stay.
Pros:

Location excellent. Right in the centre of Newcastle

Cons:

None

2026-03-21 via Nuitee
N
Nedved family_with_children gb
9
2026-03-21 via Nuitee
L
Lucy extended_group gb
8
2026-03-21 via Nuitee
W
watts solo_traveller gb
9
Pros:

Comfort

Cons:

No newspapers

2026-03-21 via Nuitee
J
Jimmy couple gb
10
Enjoyable stay in a great location.
Pros:

staff were really welcoming & helpful…

2026-03-21 via Nuitee
L
Liam couple gb
10
2026-03-20 via Nuitee
S
Sahil solo_traveller gb
10
2026-03-19 via Nuitee
K
Kevin family_with_children gb
8
Very good hotel in great location
Pros:

Room very clean and good size

Cons:

nothing specific

2026-03-19 via Nuitee
S
Sarah extended_group gb
9
2026-03-19 via Nuitee
N
Nath couple gb
7
Overall satisfaction
Pros:

Gym, location breakfast

Cons:

Check out time

2026-03-19 via Nuitee
S
Sue extended_group gb
10
The Maldron Hotel is excellent in every way.
Cons:

Everything from the beginning of our stay was perfect. All the staff were friendly and couldnt do enough for us. Sophia who is a receptionist was very efficient and could advise us on where best to visit. Well done Maldron Hotel.

2026-03-19 via Nuitee
C
Cameron William solo_traveller au
9
Staff were very helpful , location is perfect when visiting Newcastle.
Pros:

Location

Cons:

Friendly staff

2026-03-19 via Nuitee
S
susan couple gb
10
2026-03-19 via Nuitee
S
Sally family_with_children gb
10
2026-03-18 via Nuitee
G
George couple gb
9
Satisfactory stay at the Maldron hotel
Pros:

Clean, comfortable room. A good selection of food for breakfast. Convenient city centre location.

Cons:

Nothing

2026-03-18 via Nuitee
B
Bible family_with_children gb
8
2026-03-17 via Nuitee
E
Edel couple ie
10
2026-03-17 via Nuitee
J
Jennifer family_with_children gb
10
2026-03-16 via Nuitee
G
gabby solo_traveller gb
5
2026-03-16 via Nuitee
P
Peter couple gb
10
First class staff that made our stay so much more comfortable.
Pros:

The staff were super friendly and keen to make our stay as comfortable as possible. The standard of professional and helpfulness was wonderful. The hotel has an ideal central location with great rooms that are comfortable and well designed to meet our needs.

Cons:

Nothing, the layout was spacious with plenty of space to sit and relax in the bar area. The facilities are modern and very clean and welcoming.

2026-03-16 via Nuitee