Hotel y Suites Los Encantos

Hotels
8.6 (101 reviews)
Miramar 13 , Sayulita , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Room Comfort
Amenities
Cons:
Service Issues
Cleanliness in Kitchen Area

Categories

Cleanliness
8.3
Some reviews mention issues with cleanliness in the kitchen but overall clean.
Service
8.8
Mixed reviews; some positive mentions but also dissatisfaction with staff attitudes.
Location
9
Positive sentiment about the quiet and convenient location.
Room Quality
8.6
Rooms described as spacious and comfortable.
Amenities
8.5
Amenities are good but with some deficiencies mentioned regarding TV availability.
Value for Money
8.6
Good value reported in relation to quality.
Food and Beverage
8.5
Not specifically mentioned but assumed average for hotel amenities.
Overall Experience
8.5
Positive overall experience with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:32

Property Description

Tropical Oasis in Sayulita

Prime Location: Nestled just 200 meters from Sayulita Beach, Hotel y Suites Los Encantos offers a convenient stay near the vibrant North Sayulita Beach and Aquaventuras Park, ensuring endless fun in the sun.

Comfortable Accommodation: Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, fridge, and coffee machine. The private bathrooms come with complimentary toiletries, promising a comfortable stay.

Tranquil Amenities: Unwind in the lush garden, enjoy free private parking, or soak up the sun on the terrace. With a non-smoking policy and proximity to Carricitos Beach, this property is a serene retreat for all guests.

Book your stay at Hotel y Suites Los Encantos for a tropical getaway like no other!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 101 reviews
Cleanliness: 8.3
Service: 8.8
Location: 9
Room Quality: 8.6
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 8.5
N
Nadia couple pa
9
2026-01-06 via Nuitee
A
Alfredo family_with_children mx
10
Excelente lugar para visitar Sayulita
Pros:

Ubicación excelente y todos muy amables

Cons:

El agua de la alberca un poco fría

2025-12-15 via Nuitee
V
Verónica extended_group mx
3
Pros:

La ubicación, la alberca, la habitación.

Cons:

Había chinches

2025-12-05 via Nuitee
E
Eduardo family_with_children mx
9
Pros:

Limpio, arejado, un espacio bueno del quarto para familia amplio, cozina con acessorios suficientes, toallas, excelente localização..Com certeza regresaremos ..

2025-12-02 via Nuitee
M
Maru family_with_children mx
8
Pros:

La habitación es muy amplia y cómoda

Cons:

El trato

2025-12-01 via Nuitee
A
Asko couple ca
9
I would stay again
Pros:

It's just off the Main Street and sheltered from traffic noise
Not too far from central area

2025-11-17 via Nuitee
M
mendoza family_with_children mx
5
Mal servicio al cliente
Pros:

Las instalaciones. Aunque la alberca no tiene calefacción hacía tanto calor que no era tan esagradable

Cons:

La recepcionista, desde la reserva solicite en PB debido a lesion en rodilla de mi acompañante. No solo no nos dió PB sino q nos dio 2o piso, al solocotarle cambio comenta q estan ocupadas las habotacoones sin ser verdad, y todo elntrato durante la estancia mal

2025-11-16 via Nuitee
C
Chavez family_with_children mx
10
2025-11-10 via Nuitee
B
basil extended_group ca
9
Pros:

Site was quiet at night, private, very safe with
secure perimeter. Excellent pool and garden area
Restaurants and convenience store 50 meters from entrance.
Excellent location on flat part of downtown core.

Cons:

Seniors should request lower level suites if
climbing stairs are too demanding.

2025-11-09 via Nuitee
E
Ezra family_with_children us
10
Great for families and we felt so welcomed!
Pros:

My family loved that it was a bit removed from all the mass tourism. The family that ran the property were so exceptionally kind and friendly. The room was very comfortable and we loved the pool. However, the owners were really what made this property special. We felt very welcomed!

Cons:

It was all great!

2025-11-03 via Nuitee
K
Kellie couple ca
9
A little slice of paradise
Pros:

Excellent property the rooms were very clean and the staff at the front desk were so kind and welcoming. The pool was clean and cool to swim in during the heat of the day. They had outdoor showers to rinse off after the beach. The staff changed our linens half way through our stay upon request which we were very grateful for. If I was returning to Sayulita I would definitely rebook!

Cons:

A little further from the centre of town but very much walkable

2025-10-08 via Nuitee
S
Sophie extended_group fr
10
2025-10-06 via Nuitee
M
Marcos partner
10
Pros:

Nice condos

2025-09-09 via Nuitee
M
Morales22 extended_group mx
8
comodo y bello
Pros:

El hotel esta muy bien ubicado, a la entrada de Sayulita pero lejos del ruido. La habitaciones son suites grandes, espaciosas y limpias, cuenta con estacionamiento dentro y tiene área de jardín junto a la alberca.

Cons:

No hay televisiones en las habitaciones pero no hacen falta.

2025-09-02 via Nuitee
I
Issa family_with_children mx
10
Pros:

Todo en general esta bien precio calidad

Cons:

Solo faltan unos tapetes en la habitacion pues el piso es muy resbaloso

2025-08-29 via Nuitee
A
ADRIANA family_with_children mx
8
Pros:

Cerca de la playa, muy cómodas las habitaciones.

Cons:

Que una habitación no tenía tv

2025-08-26 via Nuitee
C
Cynthia extended_group us
10
10/10
Pros:

Me encantó la propiedad muy limpia y cómoda cerca de una buena área el personal era muy amables una excelente lugar ideal para familia

Cons:

, lo único malo es que la ubicación que me daba era una cuadra adelante y al principio me perdí no sé si era por mi GPS o la ubicación está mal pero fuera de eso

2025-08-26 via Nuitee
V
Vargas family_with_children mx
5
Cons:

La chapa estaba dañada desde que ingresamos al cuarto y tuvimos que asumir el pago, y justo viendo los comentarios del lugar, me di cuenta que en ese mismo cuarto a otras personas les pasó lo mismo y tmbn les cobraron, creo que dar un mantenimiento sería mejor, que estar causando inconvenientes a los huéspedes y hacerlos pagar por algo que es responsabilidad el establecimiento

2025-08-22 via Nuitee
J
Jovita couple mx
7
BONITO
Cons:

nos tocó en el último piso, y yo no puedo subir tanto escalón

2025-08-22 via Nuitee
C
Cesar
8
Clean room
Pros:

It was clean

2025-08-19 via Nuitee