Henn na Resort & Spa Kansai Airport - former Henn na Hotel Kansai Airport

Hotels
8.2 (4261 reviews)
Rinkuouraikita 1-23 , Izumi-Sano , jp

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Great staff
Good location
Nice amenities
Cons:
Cleanliness issues
Breakfast quality concerns

Categories

Cleanliness
6.76
The room was reported as disgusting with stains and odors.
Service
9.23
Staff were described as attentive, professional, caring, and genuinely kind.
Location
9.27
Access to a large supermarket and proximity to attractions were highlighted.
Room Quality
7.72
Comments indicated it was clean, but some rooms could feel cold and lacked comfort.
Amenities
8.25
Onsen and spa available, but some parts of the facility were not utilized.
Value for Money
7.71
Breakfast quality did not meet expectations relative to the price.
Food and Beverage
8.26
Food was reported as tasty, with good service.
Overall Experience
8.43
Positive experiences overall, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:46

Property Description

Modern Accommodation Near Rinku Park

Convenient Amenities: Henn na Hotel Kansai Airport offers a snack bar, a Japanese cuisine restaurant, and free WiFi. Guests can also enjoy private parking and a buffet or Asian breakfast during their stay.

Comfortable Rooms: The air-conditioned rooms feature a flat-screen TV, with some offering a sea view. Each room is equipped with a desk and kettle for guests' convenience.

Relaxation Options: Guests can unwind in the sauna or seek assistance from the bilingual staff available 24/7 at the front desk.

Book your stay at Henn na Hotel Kansai Airport for a delightful blend of comfort and convenience.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 4261 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.43
D
Doris extended_group de
8
Pros:

Das Onsen mit dem Meerblick.
Das Frühstück war vielfältig und schmackhaft.
Bei der Anmeldung empfiehlt sich ein online checkin. Da lief es mit den Dinos ganz unproblematisch.

2026-04-11 via Nuitee
M
Manon couple fr
7
Pros:

La proximité de la gare pour aller à l'aéroport (10min à pied). Restaurant sur place.

Cons:

Le spa n'était pas accessible pour les personnes tatouées malgré le fait que nous avions de quoi les cacher. Le self check-in n'a pas fonctionné donc nous avons dû attendre quelqu'un pour récupérer la carte (la première personne que nous avons eu a été très agréable, la deuxième beaucoup moins).

2026-04-11 via Nuitee
M
Miguel couple fr
9
Pros:

Near the airport very good of you have a early flight in the morning

Cons:

The pillows are very uncomfortable

2026-04-11 via Nuitee
I
Ivan family_with_children jp
4
I wouldn’t stay again if I was honest.
Pros:

Chill area to read comics.

Cons:

Uncomfortable beds. Everything was too far, uber wouldn’t deliver to location.

2026-04-10 via Nuitee
H
HSIANG YIN couple tw
7
2026-04-09 via Nuitee
A
Alena couple at
9
Pros:

The breakfast was very good but I would have appreciated a few more sweet options. Room was clean and comfortable. Loved the dinosaurs. Was a practical place to stay since we arrived late at night into the airport.

2026-04-09 via Nuitee
J
Janine solo_traveller au
6
2026-04-09 via Nuitee
M
María couple es
10
10/10
Pros:

Me encantó la pregunta de "que tal el personal?" Pues maravilloso, los velocirraptiores de la recepción a los cuales llamé cariñosamente Marta y Samanta hicieron todo estupendo. El onsen es una maravilla y uno es al aire libre . Las instalaciones estupendas

Cons:

Ninguna a mencionar

2026-04-09 via Nuitee
K
Kristina family_with_children rs
9
2026-04-08 via Nuitee
A
Anne-Marie couple fr
7
Pros:

Restaurant très décevant

2026-04-08 via Nuitee
A
Aurélie family_with_children fr
7
Pros:

Emplacement, vue sur l océan

Cons:

Dommage qu'il n y ait pas d humain à la réception.

2026-04-08 via Nuitee
C
CHENFU family_with_children tw
8
2026-04-06 via Nuitee
T
TZUTI extended_group tw
7
Pros:

餐廳的價位合理也好吃

Cons:

房間較小,床單有發現小小的污漬。
真空機器使用上不順利

2026-04-06 via Nuitee
T
TAKUMA family_with_children jp
9
泉州
Pros:

泉州温泉は最高。温浴施設があるのはイイね。

Cons:

洗面の湯の出が悪かった。なかなか湯にならないし、細くしか出ないし。

2026-04-06 via Nuitee
S
Safia family_with_children fr
10
Genial
Pros:

Très bon hôtel, je n’y ai passé qu’une nuit mais c’était très bien

Cons:

Tout était bien juste une chose que je reproche c’est l’accueil des dinosaures, ils sont impressionnant et font peur, je préfère avoir à faire avec des etres humains plutôt qu’à des robots

2026-04-05 via Nuitee
L
Lorenzo92 couple it
7
Simpatico e vicino all'aeroporto
Pros:

Completamente automatizzato e vicinissimo all'aeroporto di Osaka (KIX), check in e check out abbastanza semplici e sicuramente ad effetto, grazie agli animatron che ci hanno accolto dietro al bancone. Stanza pulita ed abbastanza grande (considerando le dimensioni solite delle stanze giapponesi). Bagno con tutti i servizi. A due passi dalla stazione di RinkuTown.

2026-04-05 via Nuitee
Łukasz extended_group pl
9
Dobra opcja dla osób które wylatują lub przylatują i potrzebują jednodniowego noclegu
Pros:

Bezproblemowo mogliśmy zostawić bagaż w dniu zameldowania. Strefa relaksu dla gości oraz pokoje były zachowane w czystości. Szybki i prosty sposób zameldowania. W zależności od oczekiwań lokalizacja jest plusem albo minusem. Odległość stacji od hotelu na duży plus

Cons:

Obiekt jest daleko od centralnej części Osaki, dlatego wszelkie atrakcje w pobliżu nie powalają. Bilet do centrum Osaki trochę kosztuje i czas podróży też jest dosyć długi.

2026-04-05 via Nuitee
L
Lucianius Wang solo_traveller jp
8
2026-04-04 via Nuitee
couple tw
9
Pros:

鄰近臨空城的地點,可以去逛Outlet和唐吉軻德,早上要去搭飛機很容易,把握最一天shopping 。
這間飯店和隔壁的溫泉會館是一起合作經營,所以澡堂是隔壁的溫泉會館經營的,蠻大的澡堂、可以看風景,溫泉會館有staff、裡面可以買吃的、可以好好放鬆,非常舒服。房間可以選擇看海景、房間蠻大的,剛好搭機前最後一天可以好好整理行李~

Cons:

如果有大型行李要拉到飯店會有點辛苦,2樓出去車站後,記得搭電梯下去,這樣去飯店會比較快一些。飯店裡面附近沒有商店,可能要走10分鐘到outlet附近才會有,不過如果真的想吃宵夜,可以去隔壁溫泉會館買吃的~

2026-04-04 via Nuitee
H
HIROJI solo_traveller jp
7
2026-04-03 via Nuitee