Suites Contempo

Hotels
8.4 (941 reviews)
Melchor Ocampo 455 Polanco , Mexico City , mx

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Decent breakfast
Cons:
Noise from outside
Basic kitchen amenities
Issues with room conditions

Categories

Cleanliness
8.15
Some reviews indicated cleanliness concerns, particularly with limited space and dark appearances in rooms.
Service
9.15
Frequent mentions of friendly and helpful staff throughout various reviews.
Location
9.15
Positive feedback regarding centrality and convenience, making it easy to access attractions.
Room Quality
7.65
Complaints about room conditions such as low ceilings and lack of proper amenities.
Amenities
8.15
Some amenities were appreciated, though others like kitchen facilities were described as basic.
Value for Money
8.15
Concerns about pricing not matching expectations based on booking prices were noted.
Food and Beverage
8.65
Breakfast received positive remarks despite some limitations in options.
Overall Experience
8.15
Mixed experiences regarding overall stay quality, with both positive aspects and notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:45

Property Description

Luxurious Design Hotel in Mexico City's Reforma District

Artistic Floors and Exclusive Amenities
Experience the unique charm of Suites Contempo, where each floor is dedicated to a different international artist. Enjoy the convenience of a flat-screen TV, kitchenette, and separate living room in every suite. Unwind in our fully equipped gym, utilize the business center, and benefit from our top-notch concierge services.

Prime Location for Exploring
Immerse yourself in the culture of Mexico City with the National Museum of Anthropology just minutes away. For shopping and entertainment, the Santa Fe Commercial Center is within easy reach.

Book your stay at Suites Contempo now for an unforgettable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MXN 174 per day.

Location

Guest Reviews

8.4
Based on 941 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.15
J
Juan pablo • family_with_children • mx
10
Pros:

La ubicación me encantó

Cons:

El tamaño de la habitación, del baño se me hicieron muy pequeños

2026-02-27 • via Nuitee
R
Romain • family_with_children • br
9
2026-02-26 • via Nuitee
A
Alvaro Jorge • family_with_children • bo
1
Pros:

El desayuno

Cons:

La falta de limpieza
Los muebles bastate maltratados
La zona no es cómoda. Esta en una avenida de alto trafico.
La entrada al Hotel parece un estacionamiento. Es más funciona como tal.

2026-02-26 • via Nuitee
J
Jorge • extended_group • mx
10
Pros:

Desayuno muy rico y buena atención de todo el personal. Felicidades!

Cons:

Habia una falla en el control del elevador de mi piso, pero todo lo demas bien.

2026-02-25 • via Nuitee
D
Devante • solo_traveller • sn
8
Lovely place and location. A great introduction to Mexico.
Pros:

The rooms and the responsiveness of the staff.

Cons:

The gym was a disappointment

2026-02-25 • via Nuitee
K
Kathleen • couple • us
9
Lovely and comfortable property in a good area with great staff
Pros:

Very clean and convenient to Bosque Chapultepec .
The breakfast was better than I have had in any other hotel

2026-02-24 • via Nuitee
C
Caterina • couple • us
8
2026-02-24 • via Nuitee
T
TAKESHI • couple • jp
7
2026-02-14 • via Nuitee
H
Héctor • family_with_children • es
8
Pros:

El tratonde los trabajadores en recepción y seguridad

Cons:

Que la habitación era fría y que pedimos explícitamente en la recepción además que colocamos en la puerta que no queríamos que se nos hiciera la limpieza el primer día porque teníamos todo nuestro equipaje abierto mientras lo organizabamos y salimos a desayunar y al volver habían entrado a limpiarla saltándose nuestra petición.

2026-02-13 • via Nuitee
M
minagawa • solo_traveller • jp
4
2026-02-12 • via Nuitee
R
Ruth • couple • us
10
2026-02-09 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-02-09 • via Nuitee
L
LUIS CARLOS • family_with_children • mx
6
2026-02-08 • via Nuitee
A
Alvaro • couple • br
7
Pros:

O quarto tem um bom tamanho

Cons:

A localização e a entrada do hotel

2026-02-08 • via Nuitee
J
Jorge • family_with_children • cl
8
Cons:

Desayuno pobre y los autos no dejaban dormir

2026-01-31 • via Nuitee
S
Seyed Alireza • couple • us
8
2026-01-30 • via Nuitee
R
Raul • extended_group • mx
9
Pros:

Habitaciones, atencion y alimentos

Cons:

Un poco reducidos los espacios de los pasillos para caminar al salir de las habitaciones, pero lo demas excelente

2026-01-26 • via Nuitee
D
Diego • family_with_children • es
4
Pros:

Ubicación

Cons:

El estado de la habitación.

2026-01-26 • via Nuitee
L
Laura • family_with_children • br
6
2026-01-24 • via Nuitee
A
Alitza Mariana • couple • mx
10
Excelente hotel
Pros:

La habitación fue muy comoda y con el espacio ideal para dos personas, el desayuno estuvo delicioso y el personal fue super servicial y amabe. La ubicación fue perfecta para mi novio y para mi, pudimos llegar al auditorio nacional caminando, y antes de eso nos topamos con parques y museos, no llegamos debido a la hora, pero si vas por la tarde, seguro que es la oportunidad para turistear.
La zona es tranquila, aunque tiene momentos donde hay ruido, debido a que se ubica en una avenida concurrida, de igual forma el trafico por la mañana es bastante tedioso para llegar si vienes del aeropuerto AICM, alrededor de las 9 nuestro trayecto del aerop - hotel fue de casi 2h, pero de hotel a aerop. fueron como 25min, alrededor de las 6am. Dependera de los horarios, pero en general el trafico puede ser pesados y ruidoso en algunas partes del día. Pero si eres de sueño pesado o no te molesta el ruido, esta super bien.

Cons:

No hay algo que me disgustara como tal, solo que es algo confuso donde se ubica el restaurante y algunas habitaciones, pero con que te lo aclaren al entrar, todo super bien.

2026-01-23 • via Nuitee