Suites Contempo

Hotels
8.4 (941 reviews)
Melchor Ocampo 455 Polanco , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Decent breakfast
Cons:
Noise from outside
Basic kitchen amenities
Issues with room conditions

Categories

Cleanliness
8.15
Some reviews indicated cleanliness concerns, particularly with limited space and dark appearances in rooms.
Service
9.15
Frequent mentions of friendly and helpful staff throughout various reviews.
Location
9.15
Positive feedback regarding centrality and convenience, making it easy to access attractions.
Room Quality
7.65
Complaints about room conditions such as low ceilings and lack of proper amenities.
Amenities
8.15
Some amenities were appreciated, though others like kitchen facilities were described as basic.
Value for Money
8.15
Concerns about pricing not matching expectations based on booking prices were noted.
Food and Beverage
8.65
Breakfast received positive remarks despite some limitations in options.
Overall Experience
8.15
Mixed experiences regarding overall stay quality, with both positive aspects and notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:45

Property Description

Luxurious Design Hotel in Mexico City's Reforma District

Artistic Floors and Exclusive Amenities
Experience the unique charm of Suites Contempo, where each floor is dedicated to a different international artist. Enjoy the convenience of a flat-screen TV, kitchenette, and separate living room in every suite. Unwind in our fully equipped gym, utilize the business center, and benefit from our top-notch concierge services.

Prime Location for Exploring
Immerse yourself in the culture of Mexico City with the National Museum of Anthropology just minutes away. For shopping and entertainment, the Santa Fe Commercial Center is within easy reach.

Book your stay at Suites Contempo now for an unforgettable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MXN 174 per day.

Location

Guest Reviews

8.4
Based on 941 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.15
S
Sanjuana solo_traveller mx
10
Divina!
Pros:

Me gusto mas la ubicación. céntrico y confiable para caminar. Buenas sugerencias en el restaurante. Atención amable en recepción.

2026-03-20 via Nuitee
S
Suzanne family_with_children ca
9
2026-03-20 via Nuitee
S
Samvel couple ru
10
Pros:

спасибо большое работникам апартаментов,нам все очень понравилось

2026-03-18 via Nuitee
S
Stephin family_with_children au
3
The Smell….
Pros:

N/A

Cons:

The apartment is close a busy intersection. The place smells like the inside of a church. The apartment itself is dated, nothing like the pictures. We had booked for 3 days but ended up cancelling, costing us one full night.

2026-03-18 via Nuitee
L
LAURA REBECA couple cr
2
2026-03-17 via Nuitee
S
SANGWOO family_with_children kr
10
Pros:

시설이 최신식은 아니였으나 가격대비 만족도는 높음

Cons:

호텔앞 공원에서 마리화나 냄새가 강하게났음

2026-03-17 via Nuitee
M
Moira family_with_children ar
9
Pros:

Las instalaciones son muy cómodas, completasy limpias y el personal muy atento

Cons:

Sugiero que el baño tenga mejor iluminación.

2026-03-16 via Nuitee
B
Bianca solo_traveller au
5
2026-03-15 via Nuitee
M
Maggie Ileana couple ro
8
2026-03-12 via Nuitee
B
Buxton solo_traveller ca
9
Pros:

Great hotel, staff very friendly, the restaurant at the property was also very good. Great location walking distance to many attraction, and close to a metro station, very easy to get around

2026-03-04 via Nuitee
M
Manjadiving couple es
9
OPORTUNIDAD PARA VISITAR CIUDAD DE MEXICO EN UN ENCLAVE PRIVILEGIADO.
Pros:

El desayuno aunque no es Buffet libre esta muy equilibrado. Me gustó que me lo sirvieran en la mesa sin tener que levantarme. la combinación de productos, con zumo y café me parece excelente. Recomendable al 100% y sobre todo la atención de Alejandro

Cons:

El deterioro del mobiliario dela habitación. Se denotaban golpes y desconchados en la cama y en otras partes de mobiliario. Por lo demás la amplitud y el confort en las dos estancias que tiene la habitación, dormitorio y un pequeño Salón con cocina lo suple.

2026-03-04 via Nuitee
J
Juan pablo family_with_children mx
10
Pros:

La ubicación me encantó

Cons:

El tamaño de la habitación, del baño se me hicieron muy pequeños

2026-02-27 via Nuitee
R
Romain family_with_children br
9
2026-02-26 via Nuitee
A
Alvaro Jorge family_with_children bo
1
Pros:

El desayuno

Cons:

La falta de limpieza
Los muebles bastate maltratados
La zona no es cómoda. Esta en una avenida de alto trafico.
La entrada al Hotel parece un estacionamiento. Es más funciona como tal.

2026-02-26 via Nuitee
D
Devante solo_traveller sn
8
Lovely place and location. A great introduction to Mexico.
Pros:

The rooms and the responsiveness of the staff.

Cons:

The gym was a disappointment

2026-02-25 via Nuitee
J
Jorge extended_group mx
10
Pros:

Desayuno muy rico y buena atención de todo el personal. Felicidades!

Cons:

Habia una falla en el control del elevador de mi piso, pero todo lo demas bien.

2026-02-25 via Nuitee
K
Kathleen couple us
9
Lovely and comfortable property in a good area with great staff
Pros:

Very clean and convenient to Bosque Chapultepec .
The breakfast was better than I have had in any other hotel

2026-02-24 via Nuitee
C
Caterina couple us
8
2026-02-24 via Nuitee
T
TAKESHI couple jp
7
2026-02-14 via Nuitee
H
Héctor family_with_children es
8
Pros:

El tratonde los trabajadores en recepción y seguridad

Cons:

Que la habitación era fría y que pedimos explícitamente en la recepción además que colocamos en la puerta que no queríamos que se nos hiciera la limpieza el primer día porque teníamos todo nuestro equipaje abierto mientras lo organizabamos y salimos a desayunar y al volver habían entrado a limpiarla saltándose nuestra petición.

2026-02-13 via Nuitee