Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise disturbances
High extra charges

Categories

Cleanliness
8.34
Some reviews mention issues with noise and cleanliness near certain rooms.
Service
9.31
Generally friendly and helpful staff, although there were isolated negative experiences.
Location
9.35
Great location near shops and restaurants, highly praised in several reviews.
Room Quality
8.3
Rooms are described as very nice, but some mention issues with privacy.
Amenities
8.83
Standard amenities provided, with some guests desiring more towels.
Value for Money
8.29
Some complaints about high costs with basic services like parking.
Food and Beverage
8.84
Breakfast service received mixed reviews, generally good but can be crowded.
Overall Experience
9.11
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:55

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Novotel Leicester offers air-conditioned rooms with flat-screen TVs, a fitness centre, and a bar for unwinding after a long day. Guests can indulge in delicious meals at the on-site restaurant or opt for 24-hour room service. The hotel also boasts free WiFi throughout the property and family rooms for added space and comfort.

Relaxation and Exploration
Guests can start their day with a satisfying Full English breakfast and later unwind on the terrace while taking in the city views. Conveniently located near popular attractions like Belgrave Road and De Montfort University, Novotel Leicester is the perfect base for exploring the city.

Book your stay at Novotel Leicester now for a memorable and comfortable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.8
Based on 3906 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
R
Robert couple gb
8
2026-03-07 via Nuitee
M
Marianne couple gb
7
2026-03-07 via Nuitee
A
Andrea couple gb
9
Pros:

That we were upgraded because it was my husband's 60th birthday.
Room was lovely and comfortable.
Breakfast was excellent and staff were helpful and friendly.

Cons:

It was nice to have robes but we didn't use them as they were very scratchy.

2026-03-07 via Nuitee
K
Kevin couple gb
9
Great rooms, Great location.
Pros:

Room was spacious, clean and modern and well equipped with an espresso machine (business room - not sure if that applies to all the rooms?) Located very close to the "food part" of highcross, so loads of options for dining, shopping, casino, cinema and nightlife but far enough away that its not a noisy location. Located right next to a very busy road but there was no noise from traffic at all in the rooms. Staff were very friendly, attentive and helpful. Would definitely reccommend. Easily one of the best hotels in Leicester.

Cons:

Only 3 very slight issues (but they are very minor and easily resolved) The car parking is a bit hard to find and a bit of a walk from the hotel - just research it before you go as its a couple of streets away. 2nd tiny issue is that would have liked more coffee pods for the machine but there is a sainsburys thats a stones throw away so probably cold have bought some if it was that big a deal. 3rd issue was that the soap, shower gel etc (that were bolted to the walls) hadnt been refilled - im sure if i had called dowm to reception they would have sorted it but didnt notice until i was in the shower so this was mildly inconvenient, but in future, I'd just check this on arrival and call to reception sooner.

2026-03-07 via Nuitee
A
Adam family_with_children gb
8
2026-03-07 via Nuitee
A
Abraham solo_traveller gb
9
It was a very good experience and I have chosen Novotel as my permanent hotel
Pros:

Cleanses and up to date modern facilities

Cons:

No bath top

2026-03-07 via Nuitee
D
Daniel solo_traveller ie
4
I had an ok stay.
Cons:

Felt like the standards had dropped slightly compared to previous trips here. No drinking water in the room and customer service wasn’t up to its usual high standard.

2026-03-07 via Nuitee
M
Muhammad Anas solo_traveller gb
10
2026-03-06 via Nuitee
I
Ian couple gb
8
2026-03-06 via Nuitee
J
John solo_traveller ie
7
Good for rugby weekends
Pros:

Location

Cons:

No atmosphere in bar

2026-03-05 via Nuitee
R
RaziGhoul solo_traveller gb
9
2026-03-05 via Nuitee
S
Stephen solo_traveller gb
9
Pros:

Good location, friendly staff nice facilities

Cons:

Only gripe really was no shower mat and it being a very slippery surface

2026-03-04 via Nuitee
T
Tonia family_with_children gb
8
2026-03-04 via Nuitee
R
Ronda family_with_children gb
9
2026-03-03 via Nuitee
A
Aida solo_traveller gb
9
2026-03-02 via Nuitee
J
Jones family_with_children gb
10
A great stay
Pros:

Very comfortable room very friendly staff and the great location and Valley for money

Cons:

No you're all good everything was great

2026-03-02 via Nuitee
N
Nicola couple gb
10
Clean, central and beautiful hotel
Pros:

Beautiful and clean. I love staying here

2026-03-02 via Nuitee
J
Joanne couple gb
10
2026-02-28 via Nuitee
F
Fernando couple gb
10
we wii come here again
Pros:

The whole thing great

Cons:

all great

2026-02-28 via Nuitee
P
Paul family_with_children nl
9
2026-02-28 via Nuitee