Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Lovely staff
Beautiful pool
Comfortable rooms
Convenient location
Cons:
Lack of food services in Krungthep Wing
Insufficient staff for cleaning rooms timely
Problems with bedding sizes

Categories

Cleanliness
9.44
The hotel was noted to be clean and well-maintained, contributing positively to the stay.
Service
9.91
Staff were described as lovely and engaging, providing excellent service throughout the stay.
Location
9.95
The hotel's location near BTS and Sathorn Pier was appreciated, making it convenient for exploring.
Room Quality
8.9
Rooms were large and comfortable, although there were complaints about linen size.
Amenities
8.43
Limited amenities in the Krungthep Wing, particularly for food and beverage services.
Value for Money
8.89
Considered good value given the overall quality, but higher expectations for a 5-star rating.
Food and Beverage
8.44
Breakfast facilities were lacking in the Krungthep Wing, affecting overall satisfaction.
Overall Experience
9.61
Despite some minor issues, the overall stay was enjoyable, with beautiful views and a pleasant ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:48

Property Description

Luxurious Amenities and Facilities

Shangri-La Bangkok offers a 10,000-sqf Fitness Centre, Chi The Spa, and a variety of dining options including an award-winning restaurant. Guests can enjoy daily aerobics classes, a spa pool, sauna, and shopping arcade.

Exquisite Room Features

Rooms at the Shangri-La boast Thai décor with silk and wood furnishings, along with modern amenities like flat-screen TVs, safety deposit boxes, and minibars. Choose between city or river views for a truly immersive experience.

Culinary Delights

Indulge in authentic Thai cuisine at Salathip Restaurant, savor world-class meats at 'Volti Tuscan Grill & Bar,' and treat yourself at The Chocolate Boutique. Enjoy live music and a luxurious dining atmosphere during your stay.

Experience luxury and comfort at Shangri-La Bangkok - book your stay now to create unforgettable memories.

Important information:

Please note that the property provides WiFi-equipped limousine service (Mercedes Benz S-Class) at an additional cost. Guests who wish to make use of this service are kindly requested to contact the property directly. Contact details can be found in your booking confirmation.

Please be informed that normal check-in starts at 15:00 hrs. Guests are kindly advised contact the property directly if other check-in requirements are needed. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 2,590 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4294 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.61
T
Tracey • couple • gb
10
Pros:

Staff are exceptional, cannot do enough for you

Cons:

Nothing

2026-03-21 • via Nuitee
P
Patrick • couple • ae
10
Excellent hotel
Pros:

Lovely Hotel and guest experience was fantastic.

Cons:

Liked everything

2026-03-21 • via Nuitee
B
Bertram • couple • de
8
Zimmer mit Balkon und phantastischem Ausblick in zentraler Lage
Pros:

Lage und der Balkon zum Fluss.

Cons:

Kein late check out möglich.

2026-03-21 • via Nuitee
B
Bora • family_with_children • tr
10
2026-03-21 • via Nuitee
E
Erez • couple • il
8
מלון מדהים
Pros:

מלון מעולה.
אוכל מדהים.

Cons:

לא סידרו את החדר עד שעה 17 ואחרי נזיפה לקחו אחריות ופיצו אותנו

2026-03-21 • via Nuitee
K
Karine • extended_group • fr
9
One of my best hotel stays ever
Pros:

Exceptional location. Best views. Breakfast on the river.

Cons:

Nothing

2026-03-20 • via Nuitee
B
bénédicte • couple • fr
4
Cons:

Cet établissement nous a mis très loin de l’accueil où se trouve le restaurant etc.
Nous étions obligés de marcher beaucoup pour le petit déjeuner, ainsi que tout le reste des activités.
En plus nous étions tout près du périphérique, donc le bruit était insupportable

2026-03-20 • via Nuitee
J
Julie • couple • gb
8
Great location
Pros:

Good central location and nice it was on the river

Cons:

Also lots of business people and conferences

2026-03-20 • via Nuitee
E
Evangelos • couple • ar
10
Pros:

ALL

2026-03-20 • via Nuitee
S
STEPHANIE • couple • fr
7
Parfait pour quelques jours.
Pros:

Personnel très serviable et très gentil.Super vue sur le Chao Praya.Le petit déjeuner est EXCEPTIONNEL.Hotel très bien situé.

Cons:

Les chambres mériteraient un petit rafraîchissement .C'est un peu vieillissant.Dommage pour un hôtel de ce standing.

2026-03-20 • via Nuitee
B
Brian • couple • gb
10
Pros:

All of it

Cons:

Nothing

2026-03-20 • via Nuitee
J
James • couple • gb
10
Great hotel at a central location
Pros:

Great location. Good breakfast. Lovely pools and staff that go that extra mile for you

Cons:

Silly thing really but moving to bottle type squirt soap is fine but they have not put them by the bath. So if you go in the tub you need to go buy soap or fill a glass from the sink and take it with you

2026-03-20 • via Nuitee
K
Klaudija • couple • at
9
2026-03-19 • via Nuitee
K
Klaudija • couple • at
9
2026-03-19 • via Nuitee
L
Laxman • couple • ca
7
Not satisfied with the property and service compared to the charges.
Pros:

breakfast

Cons:

compared to the rate the property was not to my expectation. i did not find customer support staff very co-operative and were not able to resolve our problem.

2026-03-19 • via Nuitee
A
adnan • couple • tr
10
Uçağımız phuketten sorun oldu Bangkok’a geldik iyiki bu oteli seçmişiz tekrar gelmek için can atıyoruz
Pros:

Harika bir konum muhteşem bir otel tüm çalışanlar güleryüzlü ve yardımcı beklediğimden çok çok güzel bir otel

Cons:

Asla yok

2026-03-19 • via Nuitee
N
Neil • couple • gb
9
2026-03-19 • via Nuitee
原澤 • couple • jp
7
2026-03-19 • via Nuitee
G
Gabriel • couple • sk
10
Ideálny hotel pre poznávanie Bangkoku
Pros:

Výborný luxusný hotel za primeranú cenu, krásne výhľady, skvelé raňajky, milý a ochotný personál. V deň odchodu sme mohli použiť bazén, posilňovňu až do večera.

2026-03-18 • via Nuitee
J
Jurgen • couple • nl
9
2026-03-18 • via Nuitee