The Alan

Hotels
8.4 (8363 reviews)
18 Princess Street , Manchester , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from other rooms

Categories

Cleanliness
7.43
Some reviews indicated issues with cleanliness, affecting the overall rating.
Service
8.9
Staff were reported to be exceptionally helpful and friendly.
Location
8.94
Multiple positive mentions of the central location and proximity to attractions.
Room Quality
8.39
Rooms were frequently described as spacious and comfortable.
Amenities
8.42
Various amenities were positively noted, such as room service and the bar.
Value for Money
8.38
Prices were considered reasonable for the quality of the hotel.
Food and Beverage
8.43
The food quality received several compliments from guests, though not universal.
Overall Experience
8.3
Guests generally had a very positive experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:54

Property Description

Central Location and Stunning Views
Situated in the heart of Manchester on Princess Street, The Alan offers a prime location with breathtaking city views. Explore nearby attractions like Manchester Central Library, Manchester Art Gallery, and vibrant Piccadilly Gardens effortlessly.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with essential amenities such as a desk, kettle, and flat-screen TV. Stay connected with complimentary hi-speed Wi-Fi and relax in a private bathroom with a refreshing shower. Enjoy a restful night's sleep with our cozy bed linen and towels provided.

Delicious Breakfast Options
Start your day right with our a la carte breakfast menu featuring Alan English top picks. Indulge in a complimentary specialty coffee or tea of your choice, setting the tone for a memorable day exploring Manchester.

Book your stay at The Alan now and immerse yourself in the vibrant city life of Manchester!

Important information:

Please be advised that check-in at the hotel will only be allowed when a valid credit or debit card is presented at the desk. Please note that during check-in, the hotel will process a card pre-authorization of your full room rate for the period of your stay (on flexible rates only) plus an additional GBP 50 per night to cover any incidental charges. These funds may be held for up to 5 working days.

When booking 5 rooms or more, or 5 nights or more, different policies and additional supplements will apply. The hotel will contact you to inform you of the policies after you have booked.

Solo and Laser cards are not accepted.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 8363 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.3
E
Elizaveta Zaidman family_with_children ro
9
2026-03-28 via Nuitee
C
Courtney couple gb
9
2026-03-28 via Nuitee
M
Michaela extended_group de
9
2026-03-28 via Nuitee
G
Gary solo_traveller gb
9
Perfect location for a stay in Manchester, extremely friendly and welcoming staff, very helpful indeed. Great breakfast,
Pros:

Lovely building, very nicely designed. Great location.

Cons:

My room was close to the street and bit of noise but nothing too serious. Great room could do with redecorating. Again nothing too serious.

2026-03-28 via Nuitee
N
Noel family_with_children ie
5
My stay was short so didn’t really mind but the hotel lacks any sort of personality. It’s just a hotel of convenience du
Pros:

Location was good

Cons:

No real sense of a welcome in the Reception Rooms were outdated. When we got out of lift on 6th floor, carpet was filthy

2026-03-28 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Would stay again, great breakfast

2026-03-28 via Nuitee
E
Emeric extended_group us
10
2026-03-27 via Nuitee
S
Sarah family_with_children gb
10
2026-03-26 via Nuitee
R
Raimonda solo_traveller gb
8
It’s ok
Pros:

Great location, reception and bar area.

Cons:

Room was very tired, lots of stains in the carpet and switches that didn’t do anything

2026-03-26 via Nuitee
P
Paul extended_group gb
8
2026-03-26 via Nuitee
J
Jamie family_with_children gb
3
wont go back
Pros:

Jess was amazing and very helpful

Cons:

rooms were dirty and worn, not comfy and very noisy

2026-03-25 via Nuitee
C
Chris solo_traveller gb
10
2026-03-24 via Nuitee
B
Benjamin family_with_children fr
9
2026-03-23 via Nuitee
K
Karen couple gb
9
great hotel, excellent location
Pros:

we got upgraded when we checked in, and honestly it was such a treat. our room was very comfortable, not noisy at all, and considering the location was so central, this was a pleasant surprise.
there is a lovely smell in the reception area.

Cons:

no face cloths in the bathroom, and our shower could have done with a door, I was using the handheld shower head rather than the waterfall head, and it was very difficult to not create a mess.
sign on the outside of the building was tiny and hard to find when we arrived late at night, the writing was very small.

2026-03-23 via Nuitee
L
Louise couple gb
8
Ideal location for Manchester
Pros:

Perfect location! Hotel is really modern and facilities are great. Breakfast had a good selection too.

Cons:

Pillows were a little uncomfortable

2026-03-22 via Nuitee
I
Imogen Breen family_with_children gb
7
Overall, a decent place to stay.
Pros:

Lobby is beautiful, rooms are clean and a decent size. Fridge and safe in room for use. Walkable location for venues and restaurants.

Cons:

Noisy location (ground floor), room in need of re-painting and carpets are marked and worn in hallways. Flickering light in room.

2026-03-22 via Nuitee
A
Antonio couple es
8
2026-03-22 via Nuitee
C
C extended_group gb
10
2026-03-21 via Nuitee
R
Richard family_with_children je
8
2026-03-21 via Nuitee
9
962laurena Business
6
Lovely hotel but awful sleep
Pros:

Stayed here for 2 nights midweek for a work conference in the city. Location is excellent, very central. Less than 15 min walk from Piccadilly train station. Walking into hotel was inviting, nicely decorated, friendly staff and nice vibe. Had breakfast both mornings I was there and it was really nice, lots of variety. Room seemed newly decorated, plaster on the walls was a bit odd but can see it’s the kind of ‘look’ the hotel is going for. Room was very spacious, don’t think I’ve ever had such a big hotel room but speaking to my colleagues also staying, there was a variety across the room size and decor. The exposed piping/ air con system was what causes the issue here. If I could upload videos to show I would have but I’ve never heard anything so noisy. The first night I had about 2 hours sleep which was not ideal to say the least especially considering I had a conference to attend the following day. Reading other similar reviews, it doesn’t seem like anything can be done as a quick fix as it’s just the way the hotel has been designed to not cover them out. If this issue was resolved I would give this hotel a higher rating. Unfortunately the poor sleep due to the unbearable noise means I would not return and would not recommend. I think it’s luck depending on what room you are given as to what the noise is like.

2026-03-20 via Tripadvisor