Clarence Court Hotel

Hotels
9 (1778 reviews)
Clarence Sq , Cheltenham , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Issues with cleanliness
Small room size
Value for money concerns

Categories

Cleanliness
8.33
There were mentions of dust and poor cleanliness in rooms and restaurant.
Service
9.8
Most reviews highlight the friendliness and helpfulness of the staff.
Location
9.84
The location was frequently praised for being quiet and convenient.
Room Quality
7.79
Rooms were described as small and some had issues like being too warm.
Amenities
8.82
Amenities were generally satisfactory, but some reviews mentioned it could be better.
Value for Money
8.28
Some reviews indicated that the price did not match the quality provided.
Food and Beverage
9.83
Breakfast was particularly praised with good variety and quality.
Overall Experience
9.3
Overall positive sentiments but with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:11

Property Description

Charming Town House Overlooking a Quiet Square

Contemporary Dining Experience
Indulge in delectable contemporary British cuisine at Clarence Bar & Restaurant. Start your day with a freshly cooked breakfast or choose from the continental buffet options available.

Complimentary Access to DW Fitness
Stay active during your stay with complimentary access to DW Fitness, just a short 2-minute walk from the hotel. Perfect for guests over 16 years of age looking to maintain their fitness routine.

Ideal Location for Exploring
Located in a beautiful Regency building, previously owned by the Duke of Wellington, the hotel is a great base for shopping and exploring Cheltenham and the Cotswolds. Don't miss the nearby Pittville Park and the iconic Cheltenham Racecourse and Centaur Conference Centre.

Book now to experience the perfect blend of history, convenience, and hospitality at Clarence Court Hotel.

Important information:

Please note: Guests must at least 16 years of age in order to use the swimming pool.

When booking 3 rooms or more, different policies and additional supplements will apply.

The pool is located at the Everlast Fitness Center, less than a 5 minute walk from the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £30 per person per night when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 5 per day.

Location

Guest Reviews

9
Based on 1778 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.83
Overall Experience: 9.3
P
Paul solo_traveller ie
10
Centrally located, very good breakfast, very friendly staff, would stay again!
Pros:

Period Residence

Cons:

Nothing

2026-03-28 via Nuitee
D
Darren couple gb
10
2026-03-27 via Nuitee
J
Jeffery couple gb
8
Character hotel close to Cheltenham centre.³
Pros:

Comfy bed, good shower, quiet at night. Excellent cooked breakfast and a selection of cereals with fruits.

2026-03-27 via Nuitee
J
Jay couple gb
6
2026-03-25 via Nuitee
K
Kevin & Isabel couple gb
7
Worth considering
Pros:

Excellent, friendly and helpful staff.
Warm & comfortable room.
Great location - an easy walk into Cheltenham centre.
Very quiet location, no traffic noise.
Onsite bar.
Good parking.

Cons:

High drinks prices.
The standard of property maintenance was DIY and not professional.

2026-03-23 via Nuitee
R
richard family_with_children gb
8
Pros:

Quiet location close to Cheltenham centre. The bedroom was nicely appointed with all the furnishings excellent. The bed was very comfortable and the bathroom was a good size with plenty of towels. Not our first visit and we will be booking again!

Cons:

It would have been nice to have a few USB charging points. The bathroom would benefit from a lighted mirror with a shaver socket.
No Evening Meals served on a Sunday.

2026-03-23 via Nuitee
J
Judi solo_traveller gb
9
2026-03-22 via Nuitee
J
Jonathan couple gb
5
Over promised and under delivered ! Not worth the money
Pros:

Amazing regency building

Cons:

Pay for private parking. Should be included.
Reception staff unsure on check out time
Wi-Fi slow
Room is in need of refurb. Very tatty, cobwebs, wardrobe dirty inside, bathroom shower is mouldy. No coffee machine in room but in pictures there is.
Breakfast, Luke warm food. Mushrooms were cold and poached egg was not cooked in middle. The white was raw. Coffee was lukewarm filter coffee. Pastries were cheap nasty ones.
Evening menu was below par. On website it says contemporary British & Mediterranean menu, with mouthwatering fish, sumptious lamb and seasonal delights.
Pie, burger etc. no lamb at all or seasonal delights dishes.
Breakfast staff were ok but no where to be seen when needed.
Website says refreshed bar area, again decor and furnishings were tatty

2026-03-19 via Nuitee
H
Hamish solo_traveller gb
8
2026-03-19 via Nuitee
P
Patricia solo_traveller gb
10
Pros:

Very relaxed comfortable stay for 3 nights.
Close to town but very quiet
Staff friendly and helpful, always responfed to requests
Excellent breakfast

Cons:

I can say there was anything I didnt like.

2026-03-19 via Nuitee
A
Anne couple gb
10
Cheltenham Stay
Pros:

Large comfortable bedroom, with excellent bathroom. The beds were very comfortable. Breakfast was extremly enjoyable. Staff very helpful and pleasant.

Cons:

Nothing

2026-03-19 via Nuitee
M
Matthew couple gb
8
Great decor. Staff aim to please.
Pros:

We liked the style of the room and enjoyed the cocktail happy hour.

The bath filled up quickly at a good temperature and the shower was good too.

The staff aimed to make the stay as pleasant as possible.

Cons:

All the beds are singles with a topper.

The room was quite dusty around the furnishings.

2026-03-19 via Nuitee
J
James couple gb
10
A very pleasant hotel.
Pros:

It was a very good experience all round.

2026-03-18 via Nuitee
P
Paul couple gb
7
Pros:

Very nice hotel, room little small but very good for a night away. Food was lovely

2026-03-15 via Nuitee
T
Thomas couple gb
9
Hotel great, good location, great breakfasts .
Pros:

Breakfast was best we have ever had in a hotel

Cons:

Room was not serviced, so had to ask for tea bags, milk etc. I thought that would have been the least they could do .

2026-03-11 via Nuitee
M
mark couple gg
3
Disappointing
Pros:

Not much

Cons:

It looked good in the photos but upon arrival it was disappointing. We were told that because our booking was made through bookings.com there would be a £5 car parking charge which was not payable if booked directly with the hotel.
The room (18) was tatty and quite cold with a thin duvet. The breakfast table had not been wiped after previous sitters had left and relaying, with crumbs and sugar etc on the surface.

2026-03-10 via Nuitee
D
David couple gb
8
Pros:

Lovely hotel would recommend

Cons:

£5 parking fee

2026-03-09 via Nuitee
S
Sharon couple gb
8
Perfect place to stay in Cheltenham
Pros:

Warm welcome .Big room with a comfortable bed .
Great shower.
Delicious breakfast
Great location

Cons:

The pillows were past there best .
Everything else was great

2026-03-09 via Nuitee
A
Alex couple gb
10
Fantastic value for money
Pros:

Staff were excellent. Very comfortable. Welcoming, Fab brekkie

Cons:

Nothing to not like

2026-03-07 via Nuitee
R
roger couple gb
9
Great spring break in a lovely hotel with friendly staff
Pros:

Great location, lovely room,very large,high ceilings and comfy bed.We has a lovely meal at the restaurant and a great breakfast too

Cons:

Na

2026-03-06 via Nuitee