Burlington Hotel, BW Premier Collection by Best Western

Hotels
•
BW Premier Collection
9 (3716 reviews)
Earls Avenue , Folkestone , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Attentive Service
Great Location
Good Breakfast
Cons:
Tiny Rooms
Inconsistent Amenities

Categories

Cleanliness
9.25
The hotel is very clean and has well-served clean rooms.
Service
9.25
Staff are attentive, friendly, and provide excellent customer service.
Location
9.25
Great location close to the seafront and other attractions.
Room Quality
8.75
Rooms are nicely decorated and clean, but some are small.
Amenities
8.75
Features like the bar and breakfast offerings were good, but lacking in some specifics.
Value for Money
8.75
Pricing is reasonable considering the services offered; however, some found rooms tiny for the price.
Food and Beverage
8.75
Breakfast is extensive and tasty; some reviewers had minor issues with the tea quality.
Overall Experience
9.25
Overall, a well-regarded hotel experience that many would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:09

Property Description

Victorian Charm and Sea Views

The Burlington Hotel, set in leafy gardens overlooking the Leas Promenade and English Channel, offers a grand Victorian experience just a short walk from Folkestone's town center and beach.

Pet-Friendly Accommodation

Welcoming pets at an additional charge, the hotel provides standard and superior rooms for furry friends. Inform the hotel in advance for a seamless stay with your pet.

Culinary Delights and Premium Spirits

Indulge in modern British cuisine at the Bay Tree Bar & Grill or sip on expertly crafted cocktails at the stylish Cocktail Bar. Enjoy a wide selection of premium spirits and locally sourced beverages.

Experience elegance and convenience at the Burlington Hotel.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply.

The hotel has a car charging point on-site now as a new service.

A credit/debit card pre-authorization will be required at check-in to cover the full amount for your stay (if not prepaid) plus an additional amount for incidentals and potential charges. The pre-authorization is completed when you check out, and any unused funds will be released back to your card. If you experience delays in funds being released back to your card or bank, please contact your card issuer directly.

The Bay Tree Grill will be closed for dinner service from December 23, 2025, to December 26, 2025.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 3716 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
T
Terri • couple • gb
8
Great hotel - would definitely recommend
Pros:

Great hotel, very clean & perfect location to explore local area

Cons:

Limited parking. There was free parking near by. However still had to carry heavy bags to hotel

2026-03-07 • via Nuitee
M
Martin • family_with_children • gb
9
2026-03-07 • via Nuitee
D
Deborah • couple • gb
8
Pros:

Position, large room

Cons:

Bathroom needed updating

2026-03-06 • via Nuitee
W
William • family_with_children • gb
8
Pros:

Breakfast was very good

Cons:

Rooms little small but still adequate

2026-03-06 • via Nuitee
A
Anna • solo_traveller • gb
9
2026-03-06 • via Nuitee
A
Anne • extended_group • gb
8
Pros:

Good location. Large comfortable room and clean spacious bathroom. Dog friendly. Limited parking

2026-03-06 • via Nuitee
P
Paul • family_with_children • gb
8
2026-03-05 • via Nuitee
P
Paulina • family_with_children • gb
10
2026-03-05 • via Nuitee
L
lisa • couple • gb
10
Lovely hotel, excellent room and brilliant staff
Pros:

Excellent location. Room was clean , and comfortable. The reception lady was very helpful and polite.

Cons:

Unfortunately limited car parking but we were advised of this in advance.

2026-03-05 • via Nuitee
S
Stacey • couple • gb
7
2026-03-04 • via Nuitee
D
Dawn • couple • gb
9
Fabolous hotel, Highly Recommend
Pros:

We stayed in a Deluxe King room, it was spacious and immaculately clean, everything you would need was available.

Breakfast was good and plenty of choices, Bar was lovely, great cocktails and super friendly staff in all areas; thank you.

15 min walk into town, which is lovely.

Would come back again and recommend to friends.

Cons:

Bed was a bit hard for my liking, but I'm sure it would be fine for most people

2026-03-04 • via Nuitee
N
Nichola • family_with_children • gb
9
Pros:

Beautiful big room lovely veiws.
Comfy big bed. Dressing gowns snd slippers nice touch .

2026-03-03 • via Nuitee
R
Richard O'C • family_with_children • gb
8
Good
Pros:

Always reliable

2026-03-03 • via Nuitee
T
Taylor • family_with_children • gb
10
2026-03-02 • via Nuitee
P
Philip • family_with_children • gb
5
Pros:

The breakfast was nice good location

Cons:

I didn't like there ripped me off payed twice

2026-03-02 • via Nuitee
M
Maria • couple • gb
10
2026-03-02 • via Nuitee
W
Wes • solo_traveller • gb
9
Perfect place, will stay again
Pros:

Wonderful old hotel. Second time staying here. Good sausages on the breakfast. Great location

Cons:

No issues at all with the hotel. General gripe about Folkestone is a total lack of good modern coffee places around. Nearest is in Sandgate

2026-03-01 • via Nuitee
W
Wendy • couple • gb
9
Pros:

Best mid range hotel in Folkestone

Cons:

Everything is good. All rooms are well thought out

2026-03-01 • via Nuitee
B
Bourne • couple • gb
10
Pros:

Breakfast was excellent with a good choice of items. We love folkestone so we like the location.

Cons:

Couldn't fault it at all.

2026-03-01 • via Nuitee
D
Donna • family_with_children • gb
5
Pros:

The reception staff were lovely and location was good

Cons:

The size of the room, location to lift and stairwell. And the lady running the breakfast restaurant was extremely rude

2026-03-01 • via Nuitee