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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Bicycle-friendly property
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Victorian Charm and Sea Views
The Burlington Hotel, set in leafy gardens overlooking the Leas Promenade and English Channel, offers a grand Victorian experience just a short walk from Folkestone's town center and beach.
Pet-Friendly Accommodation
Welcoming pets at an additional charge, the hotel provides standard and superior rooms for furry friends. Inform the hotel in advance for a seamless stay with your pet.
Culinary Delights and Premium Spirits
Indulge in modern British cuisine at the Bay Tree Bar & Grill or sip on expertly crafted cocktails at the stylish Cocktail Bar. Enjoy a wide selection of premium spirits and locally sourced beverages.
Experience elegance and convenience at the Burlington Hotel.
When booking 6 rooms or more, different policies and additional supplements will apply.
The hotel has a car charging point on-site now as a new service.
A credit/debit card pre-authorization will be required at check-in to cover the full amount for your stay (if not prepaid) plus an additional amount for incidentals and potential charges. The pre-authorization is completed when you check out, and any unused funds will be released back to your card. If you experience delays in funds being released back to your card or bank, please contact your card issuer directly.
The Bay Tree Grill will be closed for dinner service from December 23, 2025, to December 26, 2025.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Most of the stay
Bar was not bowen until 4 could have done with the top bar being open and choice of larger not good
Customer service excellent
All good
Room and bed very comfortable, decent lighting, warm, and well laid out. Bar staff friendly and welcoming. Breakfast choices delicious. Wonderful location.
Lighting in bar a bit dark.
Warm friendly welcome, swift and easy check-in, great location - walking distance to all amenities along the seafront clifftop, great food and drinks, amazing room with fabulous views.
Room was small, but we knew that would be the case. It was comfortable enough for the one night we stayed and quiet. I couldn't get the wi-fi to work but didn't pursue this as we were only there for one night. Phone reception was poor in the hotel too but OK once you left. Good location almost on the sea front with an easy walk into the centre of Folkestone. Breakfast was very nice with good service
Working wi-fi
Friendly staff
Not the best breakfast you had run out of mushrooms and advocados. Coffee was not very warm.
It was beautiful & clean.
A complimentary bottle of water would have been appreciated.
Always enjoy my stay here so it has become my go to selection when in the area for work now. Location good, parking okay, hotel and room nice, staff great, food decent and rooms usually available at a good price.
Nothing, all good. Well done.
Very nice room great big bath very clean would stay again very good quality for the price
You had very loud music on the 7th of February and did not get a sleep till 2.30 am in the morning and was not happy because I had to drive home tired and needed a sleep when I got back home
Warm and friendly. Reception guy lovely and staff in cocktail bar were friendly and chatty. Especially Maxey Max, lovely cocktails.
Only issue was the bed, they would be happy to rectify, bed squeaked every time you moved.
Excellent
Like the location and the rooms are reasonable
The buffet cooked breakfast is Luke warm and not enjoyable
Fantastic comfortable, clean room with a sea view. Quiet location. Delicious freshly cooked breakfast
Could not have been better! It was perfect.
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