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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Bicycle-friendly property
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Victorian Charm and Sea Views
The Burlington Hotel, set in leafy gardens overlooking the Leas Promenade and English Channel, offers a grand Victorian experience just a short walk from Folkestone's town center and beach.
Pet-Friendly Accommodation
Welcoming pets at an additional charge, the hotel provides standard and superior rooms for furry friends. Inform the hotel in advance for a seamless stay with your pet.
Culinary Delights and Premium Spirits
Indulge in modern British cuisine at the Bay Tree Bar & Grill or sip on expertly crafted cocktails at the stylish Cocktail Bar. Enjoy a wide selection of premium spirits and locally sourced beverages.
Experience elegance and convenience at the Burlington Hotel.
When booking 6 rooms or more, different policies and additional supplements will apply.
The hotel has a car charging point on-site now as a new service.
A credit/debit card pre-authorization will be required at check-in to cover the full amount for your stay (if not prepaid) plus an additional amount for incidentals and potential charges. The pre-authorization is completed when you check out, and any unused funds will be released back to your card. If you experience delays in funds being released back to your card or bank, please contact your card issuer directly.
The Bay Tree Grill will be closed for dinner service from December 23, 2025, to December 26, 2025.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
The location....... parking...... majority of expected facilities
A big crack in the bathroom sink.....
The bed was too soft for one of us...
The lack of a fridge
Super helpful Reception staff especially as we had to alter our arrival date at short notice. Speedy check in and check out. Ground floor room which was really helpful as we were travelling with our dog.
Comfy bed and quiet room.
Grand building surrounded by fascinating properties and lots of history, plus the hotel is close to a nice wander down to the beach through a Victorian terraced garden, it had a Mediterranean feel.
Food was ok, but limited choices as we don't eat meat.
Recently refurbished interior areas - so lovely bars, reception, restaurant area. A handful of parking spaces on site but with quite a lot of free parking along the side road. 2 minute walk from the cliff top and sea view. Room was very comfortable, nice and dark with double curtains. Beautifully refurbished shower room. Very comfortable bed.
We had 3 showers in our 2 night stay. Shower never got truly hot. But very warm. So a minor niggle.
Nice place good location
Noisy foxes! Nothing hotel could do about it we realise
Always have a good stay here. Hotel nice, location good, parking ok, room nice, service good, food decent, hotel pricing excellent. Keep up the good work.
Lovely hotel in a quiet area but not to far from the town centre and beach. Friendly attentive staff.
Wonderful bar with stylish conservatory.
Standard room was quite small.
The breakfast was very poor, hardly anything left for hot food at 9.20am and it wasn’t restocked.
The breakfast and no hot water in the morning for a shower
The staff were excellent
It is a beautiful grand building and very clean.
The only negative is the mattress was hard and uncomfortable.
Good location for walks and going into town. Very good breakfast and comfy room.
Loved the fact that the beach was a short walk away. Really friendly staff and were very helpful in giving advice to local attractions etc.
L'emplacement .
La chambre etait exiguë, le lit 2 places trop petit.
La salle de bain, avec une marche en sortie de douche peut etre dangereuse.
Le parking n'offre que 12 places.
The staff were friendly and very helpful
The initial room I had was not suitable due to the bed and I had an awful nights sleep. This meant I had to move rooms which was a pain but did resolve the issue.
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