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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Bicycle-friendly property
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Victorian Charm and Sea Views
The Burlington Hotel, set in leafy gardens overlooking the Leas Promenade and English Channel, offers a grand Victorian experience just a short walk from Folkestone's town center and beach.
Pet-Friendly Accommodation
Welcoming pets at an additional charge, the hotel provides standard and superior rooms for furry friends. Inform the hotel in advance for a seamless stay with your pet.
Culinary Delights and Premium Spirits
Indulge in modern British cuisine at the Bay Tree Bar & Grill or sip on expertly crafted cocktails at the stylish Cocktail Bar. Enjoy a wide selection of premium spirits and locally sourced beverages.
Experience elegance and convenience at the Burlington Hotel.
When booking 6 rooms or more, different policies and additional supplements will apply.
The hotel has a car charging point on-site now as a new service.
A credit/debit card pre-authorization will be required at check-in to cover the full amount for your stay (if not prepaid) plus an additional amount for incidentals and potential charges. The pre-authorization is completed when you check out, and any unused funds will be released back to your card. If you experience delays in funds being released back to your card or bank, please contact your card issuer directly.
The Bay Tree Grill will be closed for dinner service from December 23, 2025, to December 26, 2025.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Spacious room, clean and tidy , well equipped , good service
Breakfast however was dreadful - wouldn’t recommend
Room was a litttle dated, but was very clean. I wouldn't recommend this room for elderly people, as there were different levels in the bathroom.
For an overnight stay room was perfectly adequate. More than enough options for breakfast. Nicely located for easy acces to town and seafront. Free parking was a bonus.
Location Oliver & Lara in the restaurant were fantastic great assets to the hotel staff
Really friendly helpful staff. Made you feel really welcome and a guest not a number. Room was huge.
If I had to find something, and I am struggling, the bath could’ve been deeper and the shower more powerful - both more than did the job though.
I stayed in a suit, it was very good
Hôtel bien placé et de qualité
Room with facilities was ideal for our needs and being on the ground floor helped with our mobility issues. Evening meal and service was excellent and good value. Breakfast was good but odd items missing from selection, could just be timing.
Location was ideal as it was only a short walk to our son's house.
Parking, although no problems as free parking was available on the road, might be more difficult later in the season. No ramp to the front of the hotel, although reception did volunteer to assist with the cases.
The room was absolutely beautiful
Would have been good to have some more simple dishes on menus for room service
Gorgeous building full of character and charm. Well maintained. The room was tastefully decorated and well designed to make use of the space. Bed was fairly decent, if a bit firm
Glad I was only there 1 night and by myself as the room was a but small.
Staff were lovely, the food was excellent and the hotel is charming.
Beautiful location on the front in Folkestone.
Fab hotel lovely rooms good food
Nil
L'hôtel est tres bien situé, juste a proximité de la belle promenade en corniche.. La chambre etait spacieuse et confortable, la literie de bonne qualité, Le personnel à l'accueil aimable.
La restauration est vraiment chère,
I was able to email the hotel before my stay and explain the difficulties I face with the disabilities I have. The staff were accommodating and understanding. During my stay, I needed to check the same thing several times with the reception team. I was always greeted with a smile, understanding, and reassurance. The staff were always helpful and even when I struggled they remained helpful and professional.
Great hotel, very clean & well located. The rooms were tidy & clean, the staff all very friendly and the breakfast was exceptional
Very small private car park but plenty of parking on the nearby streets
Location and building and room size the price compared to London was fantastic
No fridge in one of the suites . The jacuzzi function o the bath in the other suite didn’t work but it did have a fridge
Your staff were kind and supportive in particular mark the receptionist who went out of out way to make sure I was comfortable and had everything I needed
Nothing
Everything was fine
The Internet was cutting in and out also the birds were too much as we couldn't leave the windows open
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