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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Bicycle-friendly property
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Victorian Charm and Sea Views
The Burlington Hotel, set in leafy gardens overlooking the Leas Promenade and English Channel, offers a grand Victorian experience just a short walk from Folkestone's town center and beach.
Pet-Friendly Accommodation
Welcoming pets at an additional charge, the hotel provides standard and superior rooms for furry friends. Inform the hotel in advance for a seamless stay with your pet.
Culinary Delights and Premium Spirits
Indulge in modern British cuisine at the Bay Tree Bar & Grill or sip on expertly crafted cocktails at the stylish Cocktail Bar. Enjoy a wide selection of premium spirits and locally sourced beverages.
Experience elegance and convenience at the Burlington Hotel.
When booking 6 rooms or more, different policies and additional supplements will apply.
The hotel has a car charging point on-site now as a new service.
A credit/debit card pre-authorization will be required at check-in to cover the full amount for your stay (if not prepaid) plus an additional amount for incidentals and potential charges. The pre-authorization is completed when you check out, and any unused funds will be released back to your card. If you experience delays in funds being released back to your card or bank, please contact your card issuer directly.
The Bay Tree Grill will be closed for dinner service from December 23, 2025, to December 26, 2025.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Prachtig gebouw
De douche was zo heet en niet af te stellen, dat douchen niet mogelijk was helaas
The bar and dining area staff were excellent. Breakfast was good. We had mid views on the evening meal. My wife enjoyed hers but I was disappointed with mine.
The first night we stayed was very cold. There were radiators in the room but they were not working. We reported this to reception but nothing happened. They did provide a portable heater the following day. The radiators were still not working after 4 days. One of the days when we returned to our room, we found the door wedged open. We reported this to reception. Apparently the wedge is used by the cleaning staff. On check out day, reception said they would speak to the manager before finalising the invoice and email it to me. One week on and I have heard nothing or received my invoice.
Lit confortable et personnel très bien
Chambre très bien sauf il n'y avait pas d'eau froide. Le robinet était bien marqué mais le plus froid étant tiède.
Peu de places de parking à l'hôtel même.
Ligging
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De ligging
Bij binnenkomst in de kamer was de badkamer niet schoon. Remsporen in het toilet om maar eens iets te noemen. Ben ik niet gewend van een 4 sterrenhotel.
Had an excellent one- night stay at the Burlington with a spacious bedroom. The staff throughout the hotel were unfailingly charming and polite. The breakfast was first-rate with a plentiful choice and we had a very tasty bar snack prior to a concert visit. Although parking at the hotel is limited, we managed to find a free parking space just close by in The Leas.
Beautiful old building.
No sea views.
Beautiful building, nice staff, good breakfast
Parking capacity limited, standard room very small even for single use, with hardly daylight, entry to bathroom <1.90 meters (painful in my case), small bed.
From front of house to the room from the room to the bar staff and everything wonderful!! Highly recommended .
breakfast not good had2 fried eggs you could have bounced off the floor
couldn't get parked anywhere in the town or the beach by the harbour through arches.
spent a lot of our young years there but would not visit again.
waited an hour to get into room !
booked the restaurant for dinner , dressed appropriately but then it was closed and had to eat in the bar/pub, my wife's chips were overcooked some too hard to eat, the fish dry and not value for money. fire alarm sounded at 3am ! parking in street an exorbitant price !
Nice hotel. Everything was nice….the breakfast, the dinner, the location.
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Been before as close to daughter's so not a holiday.
Known quantity.
At breakfast we had to keep asking for essentials like milk and marmalade as not enough on the buffet!
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