Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned cleanliness issues, particularly with carpets and bathrooms.
Service
8.3
Multiple reviews praised the helpfulness and friendliness of the staff.
Location
8.3
The hotel is well-located, close to the center and public transportation.
Room Quality
6.8
Some rooms noted as outdated and in need of renovation.
Amenities
6.8
Basic amenities described, but not always well-maintained.
Value for Money
7.3
Guests frequently mentioned good value for the price.
Food and Beverage
7.3
Food was generally rated positively, though breakfast had some quality issues.
Overall Experience
7.3
Overall positive experiences with some noteworthy concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:20

Property Description

Mountainside Retreat
Located just a 5-minute drive from Ben Nevis, the Alexandra Hotel offers a cozy stay with free parking and Wi-Fi.

Traditional Charm
Unwind by the open fire in the lounge or savor Scottish delicacies in the restaurant, all while enjoying the warm hospitality of the hotel.

Explore the Highlands
Conveniently close to Loch Linnhe, Loch Eil, and the Jacobite Steam Rail Station, embark on scenic train rides and discover the beauty of Glen Coe within easy reach.

Ready to experience the beauty of the Scottish Highlands? Book your stay at the Alexandra Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 3556 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.3
Room Quality: 6.8
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 7.3
L
Louise • couple • gb
5
It was fine
Pros:

It was central to everything we needed, staff were great and very friendly

Cons:

The rooms were to hot. Opened the window which was fine but the smell of cigarette smoke was horrible. The bedside table had to be moved as it was so pointy and close to bed I hit myself a couple of times. Beds were not the most comfortable, the fire alarm light that was flashing was so bright and the person upstairs was so noisey (which obviously isn’t the hotels fault).

2026-03-07 • via Nuitee
P
Pascal • family_with_children • fr
9
A recommander
Pros:

La qualité de la chambre, l'accueil, l’attention particulière dans la chambre

Cons:

Un peu trop éloigné de fort William

2026-03-07 • via Nuitee
W
Walter • solo_traveller • de
7
2026-03-06 • via Nuitee
R
Rebekah • couple • gb
9
Staff super helpful let a us leave our luggage at reception
Pros:

Close to the station clean and tidy

Cons:

Nothing

2026-03-06 • via Nuitee
B
Barry • couple • gb
6
2026-03-06 • via Nuitee
M
Maryanne • family_with_children • gb
6
2026-03-06 • via Nuitee
J
Jo • extended_group • nz
7
Comfortable
Pros:

The location.

Cons:

Older hotel.

2026-03-05 • via Nuitee
J
Jimmy • solo_traveller • gb
7
Good value at this time of year.
Pros:

Enjoyed my stay, which wasn't too costly. Just wish prices were more reasonable in summer months.

2026-03-05 • via Nuitee
T
Tobias-Michael • solo_traveller • at
5
Für eine Nacht ok. Länger definitiv nicht
Pros:

Sehr gute Lage direkt am Bahnhof
Sehr günstig für eine Nacht

Cons:

Sehr stark in die Jahre gekommene Ausstattung
Boden knarrt überall(Flure,Zimmer,Treppenhaus)
Komischer Geruch überall
Alles stark abgenutzt und vieles wirkt improvisiert

2026-03-04 • via Nuitee
M
Marie • couple • fr
8
Étape avant l’île de skye
Pros:

Le restaurant, nous y avons très bien mangé.
La chambre était grande et le lit confortable.
L’emplacement juste à côté de la rue principale, et le parking très pratique.

Cons:

Rien

2026-03-04 • via Nuitee
C
Christopher • couple • gb
9
2026-03-04 • via Nuitee
B
Basil • couple • gb
10
The best
Pros:

Everything and receptionist couldn’t do enough for me absolutely amazing will be back

Cons:

Nothing

2026-03-04 • via Nuitee
T
Teri • couple • gb
1
2026-03-04 • via Nuitee
S
Steven • family_with_children • gb
10
2026-03-03 • via Nuitee
K
Kathleen • couple • gb
9
Good
Pros:

Central , minute walk for everything,

Train , bus , shops , restaurants and bars

Cons:

Nil

2026-03-03 • via Nuitee
M
Maeve • couple • ie
7
Perfectly fine - not the most polished but clean, reasonably priced with comfortable rooms.
Pros:

Location was very good, staff at reception were lovely. Easy parking and good value for money.

Cons:

Hotel is somewhat dated overall and the restaurant could use a little love.

2026-03-03 • via Nuitee
M
Maureen • couple • gb
8
2026-03-02 • via Nuitee
B
Basil • couple • gb
10
Excellent best location
Pros:

Everything the best and staff amazing and location

Cons:

Nothing

2026-03-02 • via Nuitee
O
olivia • couple • fr
10
Lovely stay in a typical Scottish hotel
Pros:

We had a great time in this hotel. The staff is welcoming and helpful, the chambers are comfy and cosy. Dinner was really good and honest regarding the price. We even enjoyed Scottish music while eating !

2026-03-02 • via Nuitee
H
Higgs • family_with_children • gb
10
2026-03-01 • via Nuitee