Cross Hotel Kyoto

Hotels
9.4 (5394 reviews)
Nakagyo-ku Daikoku-cho 71-1 , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Excellent value
Cons:
Limited amenities like laundry
Standard check-in experience

Categories

Cleanliness
9.31
The rooms are exceptionally clean and bigger than the average rooms in Kyoto.
Service
9.78
Helpful and professional staff; many mentions of excellent service.
Location
9.82
Fantastic location right by Pontocho Alley and easy access to public transport.
Room Quality
9.27
Rooms are well spaced, clean, and comfortable.
Amenities
8.8
Standard quality for this hotel tier; some amenities are lacking like coin laundry.
Value for Money
9.26
Excellent value for money with great facilities.
Food and Beverage
9.31
Breakfast was great with a lot of choice.
Overall Experience
9.68
Overall a fantastic stay with high satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:17

Property Description

Luxurious Kyoto-Style Accommodation

Elegant Rooms with Modern Amenities: Experience the charm of traditional Kyoto-style architecture in our warmly decorated rooms equipped with a flat-screen TV, hot tub, and stunning mountain views.

Convenient Location: Situated in the heart of Kawaramachi Sanjo, our hotel is just minutes away from major transportation hubs, making it easy to explore the city.

Local Attractions and Easy Access: Immerse yourself in the vibrant culture with Nishiki Market and Gion Shirakawa nearby. Let us assist you in discovering the best of Kyoto during your stay.

Book your stay at Cross Hotel Kyoto for an unforgettable experience in the cultural heart of Japan.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 5394 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
M
minhua • extended_group • tw
9
2026-03-28 • via Nuitee
N
Natallia • family_with_children • ae
10
Fantastic hotel with amazing, helpful and professional team! Our family really enjoyed stay in this hotel!
Pros:

This was the best hotel we stayed during our visit to Japan, very comfortable and spacious rooms with the bathtub ( very important after long day) very close to main steer for shopping,restaurants and old town streets.

Cons:

All was perfect

2026-03-28 • via Nuitee
I
Idan • couple • il
10
Pros:

המלון היה מהמם וברמה גבוהה
החדר היה יפה ונעים
המיקום של המלון מעולה, קרוב לתחנות רכבת ואוטובוס, קרוב לרחוב הראשי ואזורי בילוי בעיר
מאחורי המלון יש את הרחוב היפני והוא פשוט מוסיף לאווירה במקום

2026-03-28 • via Nuitee
N
Nirmal • family_with_children • us
10
2026-03-28 • via Nuitee
C
Catherine • couple • us
10
An all-around great experience
Pros:

What’s not to like - a fantastic location adjacent to Ponchoto Alley and walkable to Gion, an excellent breakfast, immaculately clean, excellent staff and reasonably priced. Highly recommend.

2026-03-27 • via Nuitee
C
Cengizhan • extended_group • tr
10
2026-03-27 • via Nuitee
L
Lisa • family_with_children • us
9
Pros:

Great location, friendly and helpful staff. The room was very spacious!

Cons:

The bed was a little firm.

2026-03-27 • via Nuitee
R
Robine • couple • us
10
2026-03-27 • via Nuitee
M
Melanie • couple • pr
9
Good choice
Pros:

Ubicación excelente y limpieza impecable.

Cons:

Las camas no son tan cómodas.

2026-03-27 • via Nuitee
A
Aman • family_with_children • in
10
2026-03-26 • via Nuitee
K
Kamal • solo_traveller • us
8
2026-03-26 • via Nuitee
D
didem • extended_group • tr
10
rahat ve konforlu bir konaklama deneyimi için kesinlikle tavsiye ederim.
Pros:

odalar geniş, japonya standardınız üzerinde ve çok konforluydu.
otelin yeri çok iyi, hem merkezde hem de kargaşanın dışında.

Cons:

lobbydeki kahve makinasının kahvesi çok kötüydü, daha iyi bir kahve hizmeti verebilirler. Bence otelin tek kötü özelliği buydu.

2026-03-25 • via Nuitee
A
Amal • family_with_children • ca
9
Pros:

Great staff; very well located for all the buses plus free coffee in lobby!

Cons:

Busy neighborhood so I was often woken by ambulance sirens.

2026-03-24 • via Nuitee
A
AYKUT • couple • tr
10
harika bir deneyimdi
Pros:

yeri mükemmel..personel son derece yardımsever.. otel çok iyi. öneririm

Cons:

none

2026-03-24 • via Nuitee
T
Tomasz • couple • pl
9
Decent hotel in great Kyoto location wit very good price-quality ratio during the week days.
Pros:

The hotel is in a great location, close to the area's main attractions and the Gion district. There are plenty of excellent restaurants nearby. The double room with a queen-size bed is very spacious compared to other hotels in Kyoto or Tokyo at a similar price. The bed was very comfortable, and the bathroom was very spacious for a hotel in this price range. My wife and I stayed here in the second half of March, and the prices during the week were decent. Unfortunately, on the weekends, hotel rooms increase significantly in price, sometimes even two or three times, which was an unpleasant surprise. Nevertheless, I rate the hotel very highly.

Cons:

Unfortunately, on the weekends, hotel rooms increase significantly in price, sometimes even two or three times, which was an unpleasant surprise.

2026-03-24 • via Nuitee
T
Tal • solo_traveller • il
10
2026-03-23 • via Nuitee
R
Ralf • couple • tr
10
2026-03-23 • via Nuitee
S
Sylvia • solo_traveller • us
10
Worth every penny!!
Pros:

This property was super clean the rooms I feel were a great size especially for Japan. The hotel layout was great and the staff were very professional and In Kind. this location you cannot be. It’s next to everything. It’s very walkable. I would definitely stay here again.

2026-03-23 • via Nuitee
O
Or • solo_traveller • il
10
ממולץ מאוד
Pros:

מלון מעולה. הבחירה הכי טובה והכי משתלמת לקיוטו.
חדרים מעוצבים, נוחים, מודרניים, מיקום מצויין …. המלצה חמה

Cons:

כלום

2026-03-23 • via Nuitee
N
Niels • couple • nl
10
Great modern hotel at a great location, amazing breakfast with a very high quality of food.
Pros:

The breakfast was amazing, western and asian food; great staff and a great location.

2026-03-22 • via Nuitee