Hotel Boutique La Casona by Kavia

Hotels
•
Kavia Hotels
8.1 (1057 reviews)
Calle 59 Entre calle 66 y calle 68, número 532, Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Large rooms
Good location
Nice amenities
Cons:
Cleanliness issues
Poor service
No hot water

Categories

Cleanliness
7.4
Issues mentioned regarding the cleanliness of the bathroom and general upkeep.
Service
8.9
Service was noted as being slow but standard quality for this hotel tier.
Location
9.4
Location is good and close to downtown.
Room Quality
7.9
Rooms noted as large but with noise issues from traffic.
Amenities
8.4
Amenities were decent, with a nice pool and holiday decorations.
Value for Money
6.9
Value for money questioned due to various service failures.
Food and Beverage
7.4
Breakfast quality and service were poor.
Overall Experience
8.5
Overall mixed experience with significant issues but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:24

Property Description

Luxurious Accommodation
Hotel Boutique La Casona by Kavia offers elegant air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, ensuring a comfortable stay for guests.

Relaxing Amenities
Guests can unwind in the hotel's indoor pool or explore the beautiful garden, providing a tranquil escape in the heart of Mérida. The 24-hour front desk is always available to cater to any needs, ensuring a seamless experience for all visitors.

Prime Location
Conveniently located near popular attractions such as the Main Square and Merida Cathedral, as well as being in close proximity to the bus station and airport, Hotel Boutique La Casona by Kavia is the perfect choice for both leisure and business travelers alike.

Book your stay at Hotel Boutique La Casona by Kavia for a luxurious and convenient experience in Mérida!

Important information:

When booking 3 rooms or more and 3 days or more different policies and additional supplements may apply

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1057 reviews
Cleanliness: 7.4
Service: 8.9
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 8.5
D
David • extended_group • es
8
Buena calidad precio
Pros:

Ubicacion y personal

Cons:

La piscina no estaba muy limpia, no tiene ascensor para subir al segundo piso (no es problema para mi pero puede ser para otros). El desayuno es el mismo que en todoooos los alojamientos que he estado.

2026-02-11 • via Nuitee
E
Elvis • family_with_children • us
9
2026-02-11 • via Nuitee
H
Hilda • extended_group • mx
6
todo iba bien hasta que un día no arreglaron la habitación
Pros:

instalaciones

Cons:

Que un día no limpiaron la habitación

2026-02-10 • via Nuitee
N
Natalia • solo_traveller • es
8
Pros:

El hotel es muy bonito, la piscina es pequeña pero bien. La habitación es grande, cama supercomoda!!

Cons:

Me gustó todo

2026-02-09 • via Nuitee
N
Nicoás Antonio • extended_group • de
9
Good option for short term
Pros:

People were nice and open to help us all the time.

2026-02-09 • via Nuitee
I
Isabell • couple • de
9
Hotel in guter Lage
Pros:

Zentrale Lage. Auch zu Fuß gut von der ADO Bushaltestelle zu erreichen. Restaurants direkt in der Nähe.

Cons:

Das Frühstücksangebot war einfach, hätte etwas mehr Auswahl haben können.
Die Zimmer könnten modernisiert werden, das Zimmer war etwas in die Jahre gekommen.

2026-02-09 • via Nuitee
A
Amparo Lizeth • family_with_children • mx
10
Pros:

Excelente servicio al cliente y todo muy limpio comodas habitaciones y el desayuno muy rico cuentan con guardaequipaje y facturacion,volveria sin duda alguna sigan a si😊

Cons:

Todo me gusto

2026-01-29 • via Nuitee
V
vincenzo • couple • it
7
2026-01-29 • via Nuitee
E
Emilia • couple • mx
8
Si regresaria
Pros:

Si me gustó, rico

2026-01-28 • via Nuitee
O
Odette • couple • nl
5
Dit hotel is zeker geen 4 sterren waard, eerder 2.
Pros:

De locatie

Cons:

De matrassen hadden kuilen, de kussens waren hard. De geluid tv’s van de buren kun je woordelijk verstaan. Het water in het toilet blijft doorstromen en de waterdruk is laag zodat doorspoelen lastig is. Wanneer je hebt geboekt voor het ontbijt moet je iedere dag een nieuw bonnetje halen bij de receptie. Het ontbijt is in een kale sfeerloze ruimte. Je kunt zelf koffie en thee pakken. Verder is er keuze tussen 3 ontbijtjes zoals een bord roerei of dikke pannenkoekjes.

2026-01-25 • via Nuitee
M
Mike • family_with_children • nl
8
Bijzonder hotel in een koloniaal pand
Pros:

Hele ruime kamer en goed bed

Cons:

Geen raam in de kamer.

2026-01-25 • via Nuitee
L
Lorena • extended_group • mx
7
Cons:

No tuvimos agua el último día

2026-01-24 • via Nuitee
C
Clarisa • family_with_children • ar
7
ZONA MUY OSCURA EN LA NOCHE
Pros:

La decoración del lugar muy colonial. Puedes acceder caminando al centro histórico

Cons:

Nos quedamos sin agua y luego no había agua caliente. Nos dejaron solo un jabón para 4 personas para usarlo en lavabo y regadera. La mesera del desayuno era extremamente mala onda, espero que cambie su actitud. En la noche la zona es super oscura.

2026-01-24 • via Nuitee
N
Nathan92 • family_with_children • nl
7
Koud water
Pros:

De grootte van de kamer, ligging is pal aan het centrum en parkeren kan redelijk vlakbij op straat gratis. Bedden waren lekker zacht.

Cons:

Geen warm water om te douchen.

2026-01-24 • via Nuitee
F
Filippo • couple • it
9
2026-01-24 • via Nuitee
L
Luis Ivan • family_with_children • mx
10
2026-01-23 • via Nuitee
J
Juliana • couple • mx
8
Cómoda
Pros:

La comodidad de la cama

Cons:

Que el estacionamiento no esté en el mismo edificio

2026-01-22 • via Nuitee
S
SULIK OSIRIS • couple • mx
10
La ubicación perfecta
Pros:

Es muy limpio y está céntrico el
Personal muy atento siempre

2026-01-21 • via Nuitee
S
Sayda • extended_group • be
8
Bien
Cons:

El desayuno, solo una persona trabajando.,

2026-01-20 • via Nuitee
E
Efren Alberto • family_with_children • mx
8
2026-01-20 • via Nuitee