Hotel Boutique La Casona by Kavia

Hotels
•
Kavia Hotels
8.1 (1057 reviews)
Calle 59 Entre calle 66 y calle 68, número 532, Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Large rooms
Good location
Nice amenities
Cons:
Cleanliness issues
Poor service
No hot water

Categories

Cleanliness
7.4
Issues mentioned regarding the cleanliness of the bathroom and general upkeep.
Service
8.9
Service was noted as being slow but standard quality for this hotel tier.
Location
9.4
Location is good and close to downtown.
Room Quality
7.9
Rooms noted as large but with noise issues from traffic.
Amenities
8.4
Amenities were decent, with a nice pool and holiday decorations.
Value for Money
6.9
Value for money questioned due to various service failures.
Food and Beverage
7.4
Breakfast quality and service were poor.
Overall Experience
8.5
Overall mixed experience with significant issues but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:24

Property Description

Luxurious Accommodation
Hotel Boutique La Casona by Kavia offers elegant air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, ensuring a comfortable stay for guests.

Relaxing Amenities
Guests can unwind in the hotel's indoor pool or explore the beautiful garden, providing a tranquil escape in the heart of Mérida. The 24-hour front desk is always available to cater to any needs, ensuring a seamless experience for all visitors.

Prime Location
Conveniently located near popular attractions such as the Main Square and Merida Cathedral, as well as being in close proximity to the bus station and airport, Hotel Boutique La Casona by Kavia is the perfect choice for both leisure and business travelers alike.

Book your stay at Hotel Boutique La Casona by Kavia for a luxurious and convenient experience in Mérida!

Important information:

When booking 3 rooms or more and 3 days or more different policies and additional supplements may apply

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1057 reviews
Cleanliness: 7.4
Service: 8.9
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 8.5
M
Maria Eugenia • family_with_children • mx
8
Pros:

Un hotel sencillo, muy bien ubicado, buen desayuno, muy buena opción para unos pocos días

2026-03-20 • via Nuitee
K
Kestutis • family_with_children • lt
10
Pros:

Location, rooms are big, comfy beds, lots of storage. Great service.

Cons:

For Hot water need to wait a while. No fridge, Merida is super hot city, so chilly drinks would be awesome. No elevator for upper floors and no one to help you with.

2026-03-20 • via Nuitee
M
Mario • couple • mx
7
Muy básico 2 a 3 estrellas en definitiva no es hotel boutique
Pros:

Muy buena ubicación, en general bonito edificio con una área de casona remodelada y otra área con un edificio de construcción reciente.

Cons:

No tiene detalles como para catalogarlo como hotel boutique, el hotel podría ser tal vez dos a tres estrellas en realidad:

Kavia debería esforzarse por:
Ofrecer una experiencia íntima y personalizada para sus huéspedes con toques de diferenciación que impliquen el vivir cierto lujo con una atención de su personal que demuestre el compromiso de un alto nivel enfocado especialmente en el detalle y calidez, nada de esto existe.


En mi habitación no se realizó la limpieza, tarda el agua caliente en salir eso hace que al esperar exista desperdicio, el desayuno incluído muy básico, la falta de mantenimiento en áreas,

2026-03-19 • via Nuitee
L
luce • family_with_children • fr
9
2026-03-19 • via Nuitee
A
Alheli González • family_with_children • mx
9
Pros:

Si tiene estacionamiento, ubicación muy céntrico y es muy apto para descansar ya que hay mucho silencio, el menú aaun que es limitado tiene buen sabor y el café es muy rico

2026-03-17 • via Nuitee
M
Monica • family_with_children • it
9
Pros:

Hotel in posizione molto comoda, vicina al centro.
La città si gira tranquilla a piedi.
Camera spaziosa e pulita, con letti comodi.
Buona la colazione.

2026-03-17 • via Nuitee
M
María Goretty • family_with_children • mx
10
Pros:

La manera tan rápida de resolver las situaciones. Siempre amables y al pendiente

2026-03-15 • via Nuitee
E
EUNICE • family_with_children • mx
9
Cons:

Las almohadas son un poco duras, podrían ser más suaves para que vaya de acuerdo con la cama

2026-03-13 • via Nuitee
P
Paul • couple • us
10
Central Location with Lots of Restaurants
Pros:

It has good central location. It is located by lots of restaurants and the town square (Zocalo) just three blocks away.

Cons:

Everything was great with very nice breakfast! Women who ran resturant were kind and caring!!

2026-03-09 • via Nuitee
S
Susan • couple • pt
8
Great location and good value for money.
Pros:

In a great location, a few minutes walk from the main Plaza. Good sized room, parking available just down the road.

Cons:

A minor issue, but the orange juice served at breakfast was pretty toxic!

2026-03-09 • via Nuitee
C
Celeste • couple • nl
8
Pros:

Mooie kamer, dichtbij het centrum, schoon! Gratis parkeren bij de accommodatie!

Cons:

Het ontbijt valt wat tegen en het zwembad is niet schoon.

2026-03-08 • via Nuitee
M
Mariel • extended_group • mx
10
Muy recomendado
Pros:

La ubicación y la atención y servicio

Cons:

Podría ser la falta de ventanas en el cuarto

2026-03-05 • via Nuitee
A
Alex • couple • nl
10
Fijn gelegen lokatie, klein zwembadje en uitstekende kamer
Cons:

Ontbijt voldoende maar weinig afwisseling

2026-03-04 • via Nuitee
F
Fermin • family_with_children • mx
9
Pros:

La amabilidad del personal super bien. recomendado 100%, regresaria sin duda, ya que esta comodo, economico y a parte en el centro. cuenta con alberca y muy bonita la casona.

Cons:

Lo unico es la llegada, que si no sabes y te estacionas en frente, hay mucho trafico en esa calle, y puede ser complicado bajar las maletas ahi. pero si te estacionas antes y vas a preguntar todo bien.

2026-03-03 • via Nuitee
N
Nicole • couple • nl
7
nice affordable stay for discovering Merida.
Pros:

the friendly staff, they where very serieus about cleaning. they have private parking space.

Cons:

it is not really a boutique hotel, the rooms in the other building where we stayed where a little outdated.

2026-03-02 • via Nuitee
X
Xavier • solo_traveller • fr
7
Pros:

L'emplacement

Cons:

Service très basique
Petit déjeuner mauvais

2026-03-01 • via Nuitee
C
Céline • family_with_children • fr
7
Ok pour une nuit
Pros:

L’emplacement est très bien

Cons:

Nous n’avons obtenu la chambre qu’après 16h.
Pas d’eau chaude
Petit déjeuner à la carte avec très peu de choix et finalement très léger, nous devons insister pour obtenir du beurre pour les toasts qui étaient natures, personnel du petit déjeuner pas agréable

2026-02-26 • via Nuitee
A
Aude • family_with_children • fr
8
2026-02-26 • via Nuitee
R
Ricardo • family_with_children • es
10
Pros:

La habitación muy bien, hotel bien situado y tranquilo

Cons:

El agua caliente no se regula da picos de muy caliente todo el rato.

2026-02-25 • via Nuitee
E
Elvis • family_with_children • us
9
2026-02-11 • via Nuitee