Pousada Alfama

Hotels
Pestana Hotel & Resorts
9.5 (172 reviews)
Rua de São Tomé 76 , Lisbon , pt

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Concierge service
Wheelchair accessible
Emergency cord in bathroom
Fruits
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast
Helpful staff
Clean rooms
Cons:
Small room
Heating issue
Poor service in one instance

Categories

Cleanliness
9.33
Mostly praised for cleanliness in several reviews.
Service
9.8
Many reviews highlight excellent service, though one review mentions poor service.
Location
9.84
Frequent praise for the location across multiple reviews.
Room Quality
8.79
Mentioned as small in one review, but cozy and comfortable overall.
Amenities
9.32
Good amenities noted, although some reviews pointed out minor issues.
Value for Money
9.28
Described as high quality for price, though one review hinted at pricing concerns.
Food and Beverage
9.83
Breakfast repeatedly praised with high satisfaction.
Overall Experience
9.8
Many reviewers described their experience as exceeding expectations, with overall satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:36

Property Description

Luxurious Accommodations
Pousada Alfama in Lisbon offers elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast charming terraces for a relaxing stay.

Convenient Services
Enjoy a hassle-free stay with a 24-hour front desk and concierge service at your disposal. Start your day right with a delicious buffet breakfast and stay connected with complimentary WiFi throughout the property. Unwind with a refreshing drink at the hotel's bar.

Prime Location
Situated near popular attractions like Miradouro da Senhora do Monte and St. George's Castle, Pousada Alfama is the perfect choice for exploring Lisbon. With Commerce Square just a stone's throw away, convenience is at your doorstep.

Book your stay at Pousada Alfama for a memorable Lisbon experience!

Important information:

When booking 6 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.5
Based on 172 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.83
Overall Experience: 9.8
C
Celine extended_group fr
8
2026-03-09 via Nuitee
G
gavin couple us
7
Meh. Too cramped.
Pros:

The location was good. The room and common areas were clean. Staff was professional.

Cons:

The rooms are VERY cramped, beds small, nowhere to even unpack a bag. Generally overrated. I’ve stayed at much better in Lisboa for less.

2026-03-06 via Nuitee
T
Thomas couple de
9
We'll be back!
Pros:

Breakfast was phenomenal! Hotel staff was friendly and always helpful.

2026-03-05 via Nuitee
J
julien couple fr
10
2026-03-05 via Nuitee
M
Marcin family_with_children pl
8
2026-03-05 via Nuitee
N
Noel couple gb
10
2026-03-04 via Nuitee
C
Colette solo_traveller se
8
2026-03-04 via Nuitee
E
Edwin couple nl
10
Beste van het beste
Pros:

Prachtig boetiek hotel op mooiste plek in alfama met mooiste uitzicht over de stad en zeearm. Goed en veelzijdig ontbijt. Niets is het lieve persoon te veel. Op je wandeling naar beneden in de avond overal Fado muziek.

Cons:

Niets

2026-03-02 via Nuitee
E
elina solo_traveller il
9
2026-02-28 via Nuitee
B
baruch couple il
10
2026-02-25 via Nuitee
E
EYAL couple il
9
2026-02-24 via Nuitee
L
Lillemor couple se
10
2026-02-23 via Nuitee
H
Heike solo_traveller de
10
Perfekte Lage für einen Urlaub in Lissabon
Pros:

Freundliches Personal

2026-02-22 via Nuitee
A
Andrew couple gb
10
2026-02-22 via Nuitee
L
Leif couple no
8
Pros:

Flott service. Fint rom.

2026-02-14 via Nuitee
R
REDDYCC couple ae
9
2026-02-14 via Nuitee
A
Annelie couple se
10
2026-02-12 via Nuitee
G
Gabrielle couple it
10
2026-02-11 via Nuitee
S
Shane couple ie
8
Pros:

Location was great. Staff very friendly. Lovely place

Cons:

More choice of food would be nice

2026-02-09 via Nuitee
R
Rick solo_traveller nl
10
2026-01-31 via Nuitee