Pousada Alfama

Hotels
•
Pestana Hotel & Resorts
9.5 (172 reviews)
Rua de São Tomé 76 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Concierge service
Wheelchair accessible
Emergency cord in bathroom
Fruits
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast
Helpful staff
Clean rooms
Cons:
Small room
Heating issue
Poor service in one instance

Categories

Cleanliness
9.33
Mostly praised for cleanliness in several reviews.
Service
9.8
Many reviews highlight excellent service, though one review mentions poor service.
Location
9.84
Frequent praise for the location across multiple reviews.
Room Quality
8.79
Mentioned as small in one review, but cozy and comfortable overall.
Amenities
9.32
Good amenities noted, although some reviews pointed out minor issues.
Value for Money
9.28
Described as high quality for price, though one review hinted at pricing concerns.
Food and Beverage
9.83
Breakfast repeatedly praised with high satisfaction.
Overall Experience
9.8
Many reviewers described their experience as exceeding expectations, with overall satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:36

Property Description

Luxurious Accommodations
Pousada Alfama in Lisbon offers elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast charming terraces for a relaxing stay.

Convenient Services
Enjoy a hassle-free stay with a 24-hour front desk and concierge service at your disposal. Start your day right with a delicious buffet breakfast and stay connected with complimentary WiFi throughout the property. Unwind with a refreshing drink at the hotel's bar.

Prime Location
Situated near popular attractions like Miradouro da Senhora do Monte and St. George's Castle, Pousada Alfama is the perfect choice for exploring Lisbon. With Commerce Square just a stone's throw away, convenience is at your doorstep.

Book your stay at Pousada Alfama for a memorable Lisbon experience!

Important information:

When booking 6 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.5
Based on 172 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.83
Overall Experience: 9.8
L
Leif • couple • no
8
Pros:

Flott service. Fint rom.

2026-02-14 • via Nuitee
R
REDDYCC • couple • ae
9
2026-02-14 • via Nuitee
A
Annelie • couple • se
10
2026-02-12 • via Nuitee
G
Gabrielle • couple • it
10
2026-02-11 • via Nuitee
S
Shane • couple • ie
8
Pros:

Location was great. Staff very friendly. Lovely place

Cons:

More choice of food would be nice

2026-02-09 • via Nuitee
R
Rick • solo_traveller • nl
10
2026-01-31 • via Nuitee
E
Elizabeth • couple • us
10
Beautiful hotel, great location and amazing stuff!
Pros:

This hotel was beautiful and the stuff were very nice and very helpful.

Cons:

Nothing really.

2026-01-20 • via Nuitee
S
Suzanne • family_with_children • nl
9
Super!
Pros:

Super ligging, top ontbijt en zeer vriendelijk personeel

2026-01-19 • via Nuitee
J
Julie • solo_traveller • us
10
Pros:

Staff were excellent. Clean and crisp environment.

Cons:

Felt kind of cramped.

2026-01-19 • via Nuitee
T
Tracey • solo_traveller • us
10
2026-01-19 • via Nuitee
H
Hector • couple • us
10
Amazing
Pros:

I loved the posada, excellent service

Cons:

My room was very small

2026-01-19 • via Nuitee
H
Huston • couple • us
8
2026-01-19 • via Nuitee
K
Katherine • couple • us
8
2026-01-19 • via Nuitee
A
Andrew • couple • gb
9
Excellent location and great breakfast.
Pros:

Everything

Cons:

Air conditioning

2026-01-19 • via Nuitee
R
rene • couple • dk
10
Dejlig base for vores 5 dage i Lissabon
Pros:

Meget venligt og hjælpsomt personale. Fremragende beliggenhed. God atmosfære.

Cons:

Jeg kunne lide det hele

2026-01-19 • via Nuitee
S
Shaun • solo_traveller • za
8
An ultimately enjoyable stay.
Pros:

The location was outstanding. I thought that the breakfasts were excellent and the staff, in general, were very welcoming and accommodating.

Cons:

My Room - 202 - was next to a storeroom and there was, subsequently, a lot of noise outside my door re the storeroom door opening and closing.

2026-01-19 • via Nuitee
C
Cesar • couple • fr
10
Top
Pros:

La gentillesse du personnel.
La propreté de la chambre
L'emplacement

Cons:

Rien

2026-01-18 • via Nuitee
R
Roger • couple • gb
10
Totally friendly staff. Hats off to Fabio, Simone, and Lincoln!
Pros:

A morning treat of delectable delights. Freshly baked savoury and sweet every morning.

2026-01-16 • via Nuitee
Åsa • couple • se
10
2026-01-15 • via Nuitee
K
khaled • couple • kw
10
2026-01-15 • via Nuitee