Hotel Fontan Reforma Centro Historico

Hotels
8.4 (2241 reviews)
Paseo de la Reforma Numero 24 Colonia Centro , Mexico City , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Noise issues
Cleanliness concerns
Limited room amenities

Categories

Cleanliness
7.73
Several mentions of dirty rooms and unpleasant odors.
Service
9.2
Most reviews highlight the friendliness and helpfulness of the staff.
Location
9.24
Many guests appreciate the excellent location of the hotel.
Room Quality
7.19
Issues with furniture quality and room noise reported.
Amenities
8.22
Some amenities are positive, but lacking in essentials such as a gym.
Value for Money
8.18
Mixed feelings about the cost versus the experience.
Food and Beverage
8.73
Food quality is generally praised, though some options are limited.
Overall Experience
8.7
Guests feel positively about their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:47

Property Description

Prime Location near Hidalgo Metro Station
Experience the convenience of staying at Hotel Fontan Reforma Centro Historico, located just steps away from Hidalgo Metro Station. Explore the historic city center, Alameda Park, and Colonial Art Gallery within walking distance.

Dining Options and Amenities
Indulge in delicious meals at the on-site restaurant offering a lunch buffet and à la carte dinner menu. Enjoy the comfort of air-conditioned rooms with satellite TV, free Wi-Fi, and a heating system for a cozy stay.

Nearby Attractions and Entertainment
Discover a variety of dining and entertainment options near the hotel, with the Palace of Fine Arts and Franz Mayer Museum a short distance away. Immerse yourself in the vibrant culture and history of Mexico City during your stay at Hotel Fontan Reforma Centro Historico.

Book your stay now to enjoy these exceptional amenities and explore the city's attractions effortlessly.

Important information:

We consider individual reservations up to a maximum of 5 rooms under the same name. For group reservations, please contact us in reservaciones@hotelfontanreforma.com.

Our hotel does not take any responsibility of any group reservation made in this Page.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2241 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
A
Alejandro family_with_children mx
10
Pros:

La atención delos empleados y la ubicación

Cons:

Noservia el aire acondicionado

2026-02-28 via Nuitee
D
Daniel solo_traveller co
7
Pros:

Location

Cons:

Building looks old. No fridge at room.

2026-02-28 via Nuitee
L
Lorena family_with_children cr
10
2026-02-28 via Nuitee
L
Laura family_with_children co
8
Pros:

Esta ubicado en una buena zona, el equipo de Botones es excelente muy amables y serviciales, el cafe que dejan en las habitaciones es muy bueno

Cons:

Solicite un roomservice y nunca llego, un dia no hicieron limpieza en la habitacion, por los temblores de la ciudad el hotel tiene altibajos

2026-02-27 via Nuitee
M
Martina couple ar
8
2026-02-27 via Nuitee
C
Cristian alexander family_with_children gt
7
Regular
Pros:

La ubicación

Cons:

En la noche en la otra habitación hacía un sonido fuerte que no dejaba dormir, la limpieza tenía que solicitarla a la recepción

2026-02-27 via Nuitee
V
Victor Alfonso solo_traveller mx
10
Exelencia
Pros:

Todo servicio , calidad , limpieza , atención , exelente ubicación y todo !!!

Cons:

Todo perfectamente bien

2026-02-26 via Nuitee
C
Carlos solo_traveller gt
8
Buen
Pros:

La ubicación

Cons:

Los precios demasiado altos

2026-02-26 via Nuitee
K
Kenichiro couple jp
8
素晴らしかった
Pros:

クリーンサービス、朝食

Cons:

レストランがうるさい夜があった

2026-02-25 via Nuitee
K
Karla Athenea family_with_children mx
10
Pros:

Todo fue extraordinario, nos encantó que sean ecológicos, los aromas tan deliciosos, la vista desde la terraza fabulosa, nos vamos encantados y con ganas de regresar

2026-02-25 via Nuitee
L
Lorena couple mx
9
2026-02-23 via Nuitee
E
Evelyn family_with_children cr
10
Pros:

Muy buena atención del personal, tiene excelente ubicación, una terraza con una vista preciosa de la ciudad

Cons:

Se escucha un poco de ruido tanto de gente que llega en la madrugada como bulla exterior

2026-02-23 via Nuitee
L
Laura extended_group co
10
2026-02-22 via Nuitee
S
Stefan couple de
10
Tolles Hotel in guter Lage mit exponierter Dachterasse
Pros:

Besonderes Highlight dieser Unterkunft ist mit Sicherheit die Dachterrasse, von der man nicht nur Sonnenaufgang, sondern auch Sonnenuntergang betrachten kann.
Mit jedem betreten des Hotels wurde man freundlich vom Concierge Service begrüßt.
Des Hotels ist eine Kunstausstellung, sowie die Möglichkeit, ein Kaffee zu trinken.
Das gesamte Hotel befindet sich in einem guten Zustand

Cons:

Die Zimmer und die Flure sind sehr hellhörig, so dass man durch laute Gäste gestört wurde

2026-02-14 via Nuitee
9
926lilas Solo travel
2
Ver Shady Place! Do Not Book This Place
Pros:

Do not book this place unless you don’t care about throwing your money away.
I originally reserved through Booking.com and checked in from Feb 11 to the 14th. I was feeling sick so I changed my flight to return home to USA on the 12th. No one wants to be sick in a foreign country! I called the front desk to ask for a refund for unused nights. The hotel said it should be fine but that I would have to contact Booking.com.

Called, got hung up on several times, finally spoke to an agent who said she would email the hotel and that I should check with the manager in the morning.

The manager was late to work, but I waited. When he arrived late, he said that Booking.com was lying and that no email was received. The manager’s name is Miguel Carras. He also said the refund was decision of Booking and not the hotel. He said, that he’s seen this many times before where Booking.com lied to customers and told them they would send and email to the hotel, but never do. The customer service agent at Booking.com also lied and said she could not get a hold of anyone at the hotel. While on the line with her, I used the hotel phone to call reception and they picked up right away. When I put Booking.com on speaker to speak to the hotel agent, Booking.com hung up.

I took my flight back to USA in the 12th, but the hotel refused to check me out or give me an invoice until the duration of my stay was over (the 14th). It seems that between Booking.com and the hotel, there is a big scam going on.

My refund request has not been honored for unused nights (Thursday, February 12th and Friday, February 13th).

So probably someone was staying in that room on my dime. They are running a big scam.

The hotel is subpar and has terrible customer service.

The accommodations were low budget. So you have a low budget hotel for premium price.

When I asked for a corporate manager they wrote down a fake email address and gave it to me. The email was returned undeliverable.

I’m beyond disgusted and disappointed with all of you!

It wasn’t very clean. The staff was not friend. Very shady, unethical and unprofessional.

2026-02-13 via Tripadvisor
E
Erika couple us
10
2026-02-13 via Nuitee
P
Paula solo_traveller co
10
Pros:

El confort de la habitación, la atención del personal del hotel, su ubicación muy central y de facil acceso al transporte público

Cons:

La habitación daba a la avenida principal de la Reforma y a la madrugada se escuchan los gritos de las personas que duermen en la calle lo cual interrumpian el sueño

2026-02-12 via Nuitee
M
mahecha diaz family_with_children co
10
2026-02-12 via Nuitee
O
Olaf family_with_children de
8
Pros:

Die Zimmer waren sauber aber durchaus schon etwas verwohnt. Das Personal war freundlich und das Frühstück sehr gut.

2026-02-11 via Nuitee
K
Karol family_with_children cr
8
Agradable
Pros:

el desayuno el trato y amabilidad de Arturo Oscar y Moises

Cons:

falto mermeladas en el desayuno no solo miel y estar lejos de los accesos acensores

2026-02-10 via Nuitee