Best Western Empire Palace Hotel & Spa

Hotels
•
Best Western
9 (2319 reviews)
Hocapasa Mah. Hudavendigar Cad. No: 17/19 Sirkeci , Istanbul , tr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location near attractions
Cons:
Breakfast variety needs improvement
Some rooms need updating

Categories

Cleanliness
8.66
General mentions of cleanliness being acceptable, but with some rooms showing signs of wear.
Service
10
Numerous compliments on the helpfulness and friendliness of the staff, particularly Irfan and Mehmet Can.
Location
9.63
Convenient location near major attractions and transportation.
Room Quality
8.67
Some rooms were old and in need of restoration, but others were adequate for needs.
Amenities
8.62
Basic amenities provided, with suggestions for improvements noted.
Value for Money
8.65
Pricing is seen as questionable by some reviews due to conditions and breakfast quality.
Food and Beverage
8.11
Breakfast variety and quality received criticism, though some options were appreciated.
Overall Experience
9.66
General satisfaction with the stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:22

Property Description

Luxurious Turkish-Inspired Accommodation
Indulge in the opulence of Turkish-inspired décor and extra-long beds while enjoying modern amenities such as satellite TV and free WiFi at Best Western Empire Palace.

Relaxing Turkish Hammam and Massage Services
Unwind and rejuvenate with traditional Turkish hammam experiences and soothing massage services offered at the hotel, ensuring a truly relaxing stay.

Prime Location Near Istanbul's Historic Attractions
Conveniently located near iconic landmarks like Gülhane Park, Topkapi Palace, Hagia Sophia, and the Egyptian Spice Bazaar, Best Western Empire Palace offers the perfect base to explore Istanbul's rich history and culture.

Experience the epitome of luxury and relaxation at Best Western Empire Palace - book your stay now for an unforgettable Istanbul getaway!

Important information:

The property charges a certain amount for provision from all reservations, and payment will be refunded afterwards to ensure the validity of the credit card. Refund policies may vary in bank's pending payment policies.

The hotel offers transfer to/from Istanbul Airport and Sabiha Gokcen Airport at a surcharge. Guests wish to use transfer service can contact the property for further details. Contact details can be found in booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    Children 4 years old stay for free when using an existing bed.
    Children from 5 years old to 9 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2319 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.62
Value for Money: 8.65
Food and Beverage: 8.11
Overall Experience: 9.66
P
Phoebe • family_with_children • kr
10
이스탄불 에서는 이 호텔 강추함
Pros:

이스탄불 여러번 왔는데 위치,시설,직원들 쵠절, 조식도 아주 훌륨합니다. 역시 best western 호텔입니다..
잘머물고갑니다. 관광지 가깝고 어디를 가기원하든지 쉽게 연결됩니다. 이스탄불에서는 이곳 강추합니다..

Cons:

없습니다.

2026-03-27 • via Nuitee
S
Salwa • solo_traveller • at
8
2026-03-26 • via Nuitee
M
Mario • family_with_children • it
9
Pros:

Posizione centrale,comodissimo per tutte le attrazioni camere comode e silenziose, colazione abbondante.

2026-03-23 • via Nuitee
B
Bianca • family_with_children • de
8
Für Sightseeing top Hotel, einfach mittendrin
Pros:

Fussläufig zu Hauptsehenswürdigkeiten (Hagia Sofia, Cisterna Basilika, Blaue Moschee, Gülhane Park, Topikapi Palast...). In der "Altstadt" deswegen mit Auto schwer zu erreichen, aber öffentliche Verkehrsmittel nur wenige Meter entfernt. Preis-Leistung top, Mitarbeiter äußerst freundlich, hilfsbereit. Betten sindklasse, Zimmer schön groß.

Cons:

W-lan hängt öfter, Fenster sind wenig schallisoliert.

2026-03-22 • via Nuitee
O
OSAMU • extended_group • jp
7
2026-03-21 • via Nuitee
T
Theresa • couple • us
8
Pros:

관광지와 가까웠고 안전했습니다. 직원분들 친절했습니다.
아침식사는 나쁜건 아니였지만 다른 호텔에 비해서 좀 아쉬웠어요 .( 에페수스나 카파도키아등)
그래도 가격대비 만족도 높았고 추천합니다!

2026-03-20 • via Nuitee
O
Oliver Biliac • family_with_children • ro
10
Nice stay to the venue
Pros:

Friendly , smiling and helpful staff .
Delicious breakfast .
I have used the sauna and it was great .
Every information that I need has been provided by the staff right away .
I'd also like to thank you for the airport transfer arrangment to the check out and to the girl attitude who guided me to the van transfer . I have insisted to carry on my small luggage but she said no I 'll do it (my regards and appreciation to her) .
The hotel is placed in the attractions area and very close to the main restaurants .
For going to Istiklar street a tram station is in a walking distance and 3 stops away .
I do strongly recommend the venue

Cons:

A little noise from the works in the nearby but this is not the hotel fault .

2026-03-19 • via Nuitee
M
Marie • solo_traveller • gb
10
2026-03-14 • via Nuitee
R
Ruslan • solo_traveller • ru
6
Pros:

Центр города. Всё рядом.

Cons:

Номера в отеле сильно уставшие и требуют ремонта. К сожалению, впечатление окончательно испортил завтрак: по шведскому столу бегал таракан, после чего аппетит пропал сразу.

Wi-Fi практически не работал на протяжении всего проживания.

Отдельно удивило, что при выезде, когда я ждал такси, сотрудники отеля настойчиво просили оставить хороший отзыв на Booking. Создается впечатление, что именно поэтому у отеля такие высокие оценки, которые, к сожалению, не соответствуют реальному состоянию.

2026-03-14 • via Nuitee
N
Neil • family_with_children • gb
9
Pros:

The location was great. The staff were very helpfull and friendly.

Cons:

Nothing really.

2026-03-12 • via Nuitee
T
TOMOKI • family_with_children • jp
10
Pros:

We thank the stay for three days.
Thank you Irfan!

2026-03-12 • via Nuitee
T
Travel42008093454 • Couples • Istanbul
10
Very cool thank you Mr.SELİM
Pros:

Very cool Great location very polite people

2026-03-11 • via Tripadvisor
L
Lilia • family_with_children • es
7
2026-03-11 • via Nuitee
K
Kanstantsin • couple • lv
10
Pros:

Основной сотрудник ресепшн (к сожалению, не запомнил имя, мужчина средних лет) был очень приветлив, бесплатно предложил апгрейд номера при заселении, помог с багажом до такси при отъезде, в целом ежедневно создавал очень теплую атмосферу отеля для гостей👍. Локация отеля отличная!

2026-03-09 • via Nuitee
G
Gökhan • family_with_children • de
10
2026-03-08 • via Nuitee
E
Eva • extended_group • es
10
2026-03-08 • via Nuitee
D
Dina • couple • lv
9
Comfortable stay with a great location and very friendly staff
Pros:

Excellent location. The room was clean and comfortable, and it was clear that the housekeeping staff take pride in their work. The staff were very kind, helpful, and welcoming. Breakfast was satisfactory.

Cons:

The hotel restaurant was somewhat disappointing, as the food quality did not quite match the price level. However, there are many very good dining options nearby, which makes it easy to find a great place to eat.

2026-03-08 • via Nuitee
D
Daniel • extended_group • ro
10
2026-03-08 • via Nuitee
M
Maria • couple • de
8
Preis Leistung passt gut zusammen
Pros:

Die Lage ist top.

Cons:

Müsste etwas modernisiert werden

2026-03-07 • via Nuitee
E
ERCOLE • family_with_children • it
10
Ottimo
Pros:

Posizione e atmosfera… personale gentile e disponibile

Cons:

Nulla in particolare

2026-03-07 • via Nuitee