Sercotel Boulevard Vitoria-Gasteiz

Hotels
Sercotel Hoteles
8.4 (7626 reviews)
Zaramaga, 3 , Vitoria-Gasteiz , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Friendly and helpful staff
Cons:
Inconsistent breakfast service
Room amenities could be improved

Categories

Cleanliness
8
Several mentions of cleanliness being satisfactory, but issues with dust and marks on bathroom fixtures.
Service
8.6
Despite some criticisms about specific staff interactions, overall service was described as kind and professional.
Location
8.7
Positive remarks about the hotel's proximity to the highway and easy accessibility.
Room Quality
8.5
Rooms are spacious and comfortable, though some comments about amenities suggest they could be better stocked.
Amenities
8.3
Amenities were noted to be somewhat lacking, especially kitchen supplies in suites.
Value for Money
8.4
The price of the stay was noted to be on the higher side compared to the conditions of the room.
Food and Beverage
8.2
Breakfast options were generally well-reviewed but noted for needing more variety.
Overall Experience
8.5
Overall positive experience with a mix of praises and minor detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:25

Property Description

Modern Hotel in Northern Vitoria:
Hotel Boulevard Vitoria-Gasteiz offers a modern stay in northern Vitoria, conveniently located next to El Boulevard Shopping Centre.

Top-notch Amenities:
Enjoy complimentary WI-FI, parking, and a cozy lounge with a flat screen TV. Benefit from the business centre with computers, all at no additional cost.

Delicious Dining Options:
Indulge in typical Basque cuisine at the hotel's restaurant, or grab a snack or drink at the on-site café.

Book your stay at Hotel Boulevard Vitoria-Gasteiz for a delightful and convenient experience.

Important information:

Please note that upon arrival, the credit card used to make the reservation and valid identification must be presented. No third party payments are allowed.

Touristic License: HVI00391

When traveling with pets, please note that only pets up to 7 kg of weight are allowed and an extra charge of EUR 20 per pet, per night applies. Only 1 pet per room is allowed.

When booking more than 4 rooms, special conditions and supplements may apply

The establishment has two parking lots, one outside, which is the one we offer as a free extra, and another covered one that costs €6 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 6 per day.

Location

Guest Reviews

8.4
Based on 7626 reviews
Cleanliness: 8
Service: 8.6
Location: 8.7
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.2
Overall Experience: 8.5
M
Maria jose solo_traveller es
10
2026-05-16 via Nuitee
E
Eric solo_traveller fr
7
Pros:

L’accueil, l’emplacement et le confort des lits.

2026-05-16 via Nuitee
J
Javier couple es
9
2026-05-16 via Nuitee
D
Daniel couple es
9
2026-05-16 via Nuitee
F
Francoise couple fr
8
Hotel de très bonne qualité mais qui doit revoir son organisation du petit déjeuner
Pros:

l'hébergement était parfait, propre et bien aménagé. Nous avons pu utiliser le parking, le personnel était très agréable.

Cons:

la situation de l'hôtel qui se trouve au milieu d'une zone commerciale extrêmement bruyante et passagère (mais les chambres sont calmes si fermées). Il est assez loin du centre ville.
Nous n'avons pas apprécié le petit déjeuner, à 9 h il n'y avait plus ni oeufs, ni tomates, ni petits pains. Nous avons réclamé, alors le pain et la viennoiserie ont été sortis du congélateur, arrivant soit, brulants, soit gelés!!! in fine, nous n'avons presque rien mangé.

2026-05-16 via Nuitee
N
Noemi family_with_children de
9
Un hotel cómodo al que volvería
Pros:

El desayuno es completo y rico, repitiendo cada día las cosas fundamentales (tortilla, salchichas, jamón serrano, salmón ahumado, yogurt, cereales, fruta fresca, zumo de naranja recién exprimido, café de máquina automática muy rico, bollería, etc)
También quedamos fascinadas con la amabilidad y cariño del personal, especialmente de Virginia. Volveremos con mejor tiempo :)

Cons:

No está céntrico pero se llega bien en unos 20 min caminando o con transporte público frecuente a unos 5-10 min del hotel.
Los baños no eran los más modernos, pero las habitaciones son amplias y también disponiamos de cocina. Una mesa más alta para comer hubiera estado bien, pero probablemente con la cama supletoria que organizaron para nosotras no habría espacio para ello.
Lo que no me gustó fue que las puertas al pasillo se cierran haciendo mucho ruido y la persona durmiendo en el salón probablemente se despierte con los portazos. Además, el último día de nuestra estancia un grupo de adolescentes se pasó hasta medianoche entrando y saliendo de las habitaciones, hablando alto y gritando por los pasillos,con lo que fue casi imposible dormir de un tirón.
El lavavajillas no siempre seca ni lava bien la vajilla del desayuno.

2026-05-16 via Nuitee
V
Vicinay blanco solo_traveller es
10
2026-05-15 via Nuitee
A
Alvaro solo_traveller es
10
Pros:

Habitación

2026-05-15 via Nuitee
B
Beto Peregrino solo_traveller br
9
Pros:

Confortável. Ótimo custo benefício. Café da manhã muito bom e variado. Bom atendimento.

Cons:

Distante do centro da cidade.

2026-05-15 via Nuitee
A
Ana extended_group es
9
Un hotel de lujo a buen precio y a 5 minutos en bus del centro
Pros:

El desayuno buffet muy completo y con buen precio para la variedad y cantidad de productos que incluía. Las habitaciones muy cómodas y amplias, con todo tipo de detalles y prestaciones. Aunque está algo alejado del casco antiguo (20/25 minutos andando) hay cerca una parada de bus que te lleva al centro en 5 minutos. También hay un gran centro comercial al lado con supermercado para hacer cualquier compra.

Cons:

No le ponemos ninguna pega

2026-05-15 via Nuitee
C
Cristhian couple es
8
2026-05-15 via Nuitee
M
Marc solo_traveller ae
10
2026-05-14 via Nuitee
N
noemi solo_traveller es
10
2026-05-14 via Nuitee
H
Huertas Lopez solo_traveller es
9
Pros:

La habitación muy amplia

Cons:

El cargadores eléctricos no funciona

2026-05-14 via Nuitee
B
Beatrix solo_traveller de
7
2026-05-13 via Nuitee
P
PILAR couple es
10
2026-05-12 via Nuitee
G
GORAN couple si
8
2026-05-11 via Nuitee
J
Javier solo_traveller es
10
2026-05-11 via Nuitee
J
Julen extended_group es
8
Algo alejado del centro pero muy bien para un par de días
Pros:

La habitación era amplia y con cocina

Cons:

La cama supletoria no era tan cómoda

2026-05-11 via Nuitee
P
Pablo family_with_children es
10
2026-05-10 via Nuitee