Pueblo Amigo Hotel Plaza y Casino

Hotels
9.1 (1174 reviews)
Via Oriente Numero 9211 Zona Rio , Tijuana , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Noise from the street
Slow service at times
Lack of refrigerator in rooms

Categories

Cleanliness
8.49
The hotel was noted to be clean, but there were mentions of noise from the street and being old.
Service
9.96
Staff were consistently mentioned as friendly, professional, and helpful, contributing positively to the experience.
Location
10
The location is central, making it easy to access shops and the border, which was frequently highlighted.
Room Quality
8.45
Rooms were described as comfortable, though there were mentions of noise and some amenities lacking.
Amenities
8.48
Amenities were positively received, but some lacked details, like no refrigerator in rooms.
Value for Money
9.44
The hotel provided good value considering its quality, location, and staff service.
Food and Beverage
8.49
Food received mixed reviews; breakfast not provided was a common comment while buffets received praise.
Overall Experience
9.47
Overall, guests had a very positive experience with several returning, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:46

Property Description

Convenient Location near the Border
Located just a 5-minute drive from the US/Mexican border, Pueblo Amigo Hotel Plaza y Casino offers easy access for travelers crossing between the two countries.

Comfortable Rooms with Amenities
Each room at Pueblo Amigo Hotel Plaza y Casino is equipped with free Wi-Fi, a work desk, a private bathroom, and air conditioning, ensuring a comfortable stay for all guests.

Delicious Dining Experience
Indulge in Traditional Mexican cuisine at the El Patio Restaurant within the hotel, offering a charming patio setting for a delightful dining experience.

Experience the convenience and comfort of Pueblo Amigo Hotel Plaza y Casino during your next trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the charge will appear under the name of Servicios del Hotel Pueblo Amigo Plaza y Casino.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.1
Based on 1174 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.45
Amenities: 8.48
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.47
D
Daniel • couple • us
10
2026-01-31 • via Nuitee
A
Armand • family_with_children • us
10
2026-01-30 • via Nuitee
T
Tatiana • extended_group • us
8
Very good over all
Pros:

Proximity to the border.

Cons:

Noise and cigarette smell

2026-01-26 • via Nuitee
M
Magelen • family_with_children • us
10
I just loved it
Pros:

The service,

Cons:

Clean

2026-01-26 • via Nuitee
D
Damaris • family_with_children • us
10
Amazed on how the hotel looked clean organized
Pros:

Staff were amazing and looked very professional!!!

Cons:

Very clean and organized and had security guards!!!

2026-01-21 • via Nuitee
T
Thomas • solo_traveller • us
9
2026-01-20 • via Nuitee
S
sierra • couple • us
10
2026-01-20 • via Nuitee
J
Jesse • couple • us
10
2026-01-19 • via Nuitee
A
anthony • couple • us
10
Pleasant stay, we walked across the border to The San Diego Americas Outlet Mall, pleasant stay, quiet, comfortable
Pros:

Walking distance from the border. Staff were all extremely friendly and professional. A few restaurants and a grocery store all within close walking distance.

Cons:

No issues

2026-01-19 • via Nuitee
T
Teresa • solo_traveller • us
10
Thank you 😊
Pros:

I find the location of the Hotel easy to get there. The personal very pleasant. Ah, the buffet is yummy 😋.

Cons:

Little noisy, the room facing the boulevard, early in the morning.

2026-01-19 • via Nuitee
O
Orlando • couple • us
10
2026-01-19 • via Nuitee
O
Orlando • couple • us
10
2026-01-19 • via Nuitee
E
Everardo • couple • us
10
2026-01-19 • via Nuitee
E
Elizabeth • extended_group • mx
9
2026-01-19 • via Nuitee
K
Kenya • couple • us
10
2026-01-19 • via Nuitee
K
karina • family_with_children • us
10
2026-01-19 • via Nuitee
N
Nohelia • family_with_children • us
10
2026-01-19 • via Nuitee
G
Gómez • couple • us
10
Fantástica . Y cómoda .
Pros:

Buen lugar descansa bien . Cerca ala frontera . Alas tienda y lugares para comer . El personal muy amable .. nos ayudaron con las maletas . Y por último nos llevaron ala línea para cruzar la frontera.

Cons:

Muy limpio y el personal muy amable..

2026-01-19 • via Nuitee
Y
Yanet • family_with_children • us
10
Pros:

El servicio de restaurante y todo el personal del hotel, son excelentes 👌

Cons:

Que en fin de semana, esta más caro la estadía:)

2026-01-15 • via Nuitee
A
Anthony • family_with_children • us
9
2026-01-13 • via Nuitee