Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good value for money
Cons:
Cleanliness issues
Location not ideal
Limited amenities

Categories

Cleanliness
7.69
There were issues with cleanliness, such as unclean items left in the shower.
Service
8.66
Staff were friendly and helpful, though there were some complaints about responsiveness.
Location
7.7
The location is not ideal, being distant from tourist areas and situated on a narrow street.
Room Quality
8.65
Rooms were spacious and well-maintained, with good facilities.
Amenities
8.68
Facilities were good, but lack of some standards like a microwave was noted.
Value for Money
8.64
Guests felt they received good value, especially with room upgrades.
Food and Beverage
8.19
Breakfast was missed as an option.
Overall Experience
8.16
Overall experience was positive, despite some issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:16

Property Description

Luxurious Accommodations
Experience ultimate comfort in our rooms featuring extra-large double beds with goose-down duvets, flat-screen TVs, and private bathrooms with both shower and bath options. Selected rooms even boast a relaxing spa bath for a touch of indulgence.

Convenient Location
Located just minutes away from Yeoksam Subway Station and with easy access to the airport, our hotel is the perfect choice for both leisure and business travelers. Explore the vibrant city with dining options and attractions nearby, including COEX Convention Centre and COEX Mall.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk, complimentary WiFi, and free parking. Indulge in a delicious European breakfast at our restaurant and take advantage of our laundry, dry-cleaning, and ironing services for a truly relaxing experience.

Book now for an unforgettable stay at Capace!

Important information:

Guests arriving after check-in hours (21:00) must inform the property in advance. Contact details can be found on the booking confirmation. If the property is not informed, the booking may be treated as a no-show.

Please note that the photos are for illustrative purposes only and your actual room may differ.

Please note that when 3 or more people stay in a room, mixed accommodations is not possible and refunds are impossible.

Breakfast-inclusive rates consist of breakfast for 2 adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for KRW 50,000 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 50,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 879 reviews
Cleanliness: 7.69
Service: 8.66
Location: 7.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.16
N
Nathan solo_traveller au
9
Great value, very helpful staff, off the main streets just enough. I’d be happy to stay here again.
Pros:

24 hour reception very helpful. I arrived at 6:30am, so I had booked the previous night. I advised the hotel of this through booking.com messaging before arrival, they replied they understood and all was fine.
My fear was that they would cancel the booking if I did not check in the day prior as this has happened at other hotels previously. Not an issue here.
The rooms are very clean and comfortable. Wifi works well.

Cons:

Heating. I like a room temperature around 20 degrees or colder to sleep comfortably. This room seemed to be stuck around 26 degrees. The heating appears to be non responsive to trying to change the temperature. I contacted reception, they explained air conditioner is disabled in winter, they changed the temperature via the room controller, the same way I had tried but it did not seem to work. In the end I opened the window which helped.

2026-02-10 via Nuitee
L
liu couple cn
9
Pros:

位置很好,前台服务很好,环境很好,干净,安静。

2026-02-09 via Nuitee
E
Ekaterina family_with_children fr
10
Pros:

Super service,great location,hotel and rooms are new and comfortable

2026-02-08 via Nuitee
P
Park solo_traveller kr
10
Pros:

친절해서 좋았습니다..

2026-02-08 via Nuitee
S
Seungchul family_with_children ca
9
Pros:

Hotel officer is very friendly and helpful.

Cons:

No fitness center. No breakfast serving

2026-01-31 via Nuitee
坂元 couple jp
10
2026-01-27 via Nuitee
H
Huang family_with_children kr
9
Pros:

The room was massive and very clean

Cons:

I wish there was a restaurant nearby

2026-01-26 via Nuitee
R
Ryan couple fr
10
Pros:

L’hôtel est parfaitement placé géographiquement et assez proche de toutes comodité

Cons:

Rien du tout, tout était parfait

2026-01-20 via Nuitee
A
Alexandre solo_traveller fr
3
The right place if you really do not have anywhere else to go. Price OK, you get what you pay for
Pros:

Room had absolutely no view. Just a wall.

2026-01-20 via Nuitee
M
Maiko family_with_children jp
5
コスパ重視の方はいいと思います!
Pros:

スタッフさんがとても良く
部屋もアップグレードしていただき
コスパは良かったです。
お風呂とバスもセパレートで綺麗でした。

Cons:

立地が良くないのと
ゴミ箱やドライヤーコンセントが洗面所になく、
お湯を沸かす時も枕元のコンセントまで持って行かないといけないこと、ルームキーが一つしかなかったので、
ちょこちょこ不便でした。

2026-01-20 via Nuitee
T
Toaney couple au
10
Great place to stay with aircon and heating and strong water pressure. Super comfortable stay, no issues at all
Pros:

Super clean and lovely staff, able to help me out with our very late booking. Water pressure in shower is exceptional. Best place we stayed at in Korea. We booked in 7pm same night as we ran into an issue with the previous airbnb. Luckily these guys were able to accommodate us immediately and for an amazing deal. It was way better than our previous place and we were very happy with the hotel.

2026-01-20 via Nuitee
Y
Yu fei solo_traveller th
8
Pros:

櫃檯服務人員非常親切

Cons:

熱水瓶沒有很乾淨,提供的是紙杯不是玻璃杯.

2026-01-19 via Nuitee
S
Sun Hee family_with_children qa
5
6mins to Yeoksam subway station and close to three 24 hrs shops and laundry
Pros:

Near to gangnam station and some cafes

Cons:

not clean some towels and strong smell like paintings, noisy

2026-01-19 via Nuitee
T
TOMOE family_with_children jp
2
Pros:

スタッフの方は親切でした。

Cons:

シャワー室の水がなかなか流れない。
トイレ周りが臭い。

2026-01-19 via Nuitee
T
TAESEOK solo_traveller kr
7
Pros:

지하철역이 가깝고 주변의 식당과 커피숍은 쉽게 이용할 수 있다.

Cons:

층에 방이 5개가 좁은 복도 좌우로 있어 답답한 느낌이다.

2026-01-19 via Nuitee
M
Monica couple cn
2
2026-01-19 via Nuitee
J
Jennifer solo_traveller kr
8
Staff are welcoming and friendly. Location is great and is 5-10 minutes walk from the bus stop or train station. Room is
Pros:

The staff ate Welcoming and they also reply to My questions straight away through the app. I had to book this hotel urgently for one night before My flight back home and luckily there are rooms available. I wasn’t told what was the reason why the room was not available on the day OF My booking, however, the staff are generous enough to upgrade My booking to premium room for free. The room is cozy and clean which is the most important for me when booking a room to stay. Location is great. There are restaurants and convinience store nearby. The busy stop and train station are 5-10 minutes walk from the hotel. There is also Space to store your luggage before check in amd after check out. Just ask the reception about storing your luggage.

Cons:

There are soap, shampoo, towels, hairdryer, mini fridge available in the room however, you have to bring your own tooth brush or toothpaste otherwise, you can buy from the reception. You also have to buy your own adaptor to use or I guess you can rent it from the reception.
The hotel is hidden but it is easily to be Found using the NAVER map app.

2026-01-19 via Nuitee
H
HINAKO couple jp
8
また利用させて頂きたいとおもいます✨️
Pros:

隅々まで掃除がしてあって清潔感があり、タオルやベッドのシーツも不在の時に新しいものに替えてくれていました!

Cons:

シャワー室の水周りの流れが少し悪いです

2026-01-19 via Nuitee
S
saki solo_traveller jp
8
Pros:

当日予約だったためか、値段よりかなり良いホテルでした

Cons:

駅から少し遠い

2026-01-19 via Nuitee
V
Van Hiep family_with_children de
1
2026-01-19 via Nuitee