Nishitetsu Hotel Croom Hakata

Hotels
8.4 (2076 reviews)
Hakataekimae 1 - 17 - 6 , Fukuoka , jp

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Convenient Location
Clean Facilities
Friendly Staff
Cons:
Room Size Limitations
WiFi Issues
Limited Amenities

Categories

Cleanliness
8.38
General cleanliness praised in multiple reviews, with overall good feedback.
Service
8.65
High satisfaction reported in service quality, though some issues noted.
Location
9.09
Excellent location mentioned frequently, very convenient for public transport.
Room Quality
7.84
Room size concerns noted in reviews, particularly with double rooms.
Amenities
8.47
Amenities like onsen and massage chairs received positive remarks.
Value for Money
8.23
Value for money reflects good location and amenities, but room size could be improved.
Food and Beverage
8.08
General satisfaction with food options available nearby.
Overall Experience
8.45
Overall pleasant experiences noted, with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:44

Property Description

Luxurious Stay Near JR Hakata Train Station

Convenient Location and Amenities: Just a 5-minute walk from JR Hakata Train Station, Nishitetsu Hotel Croom Hakata offers free WiFi, massage services, and spacious public baths for guests to unwind.

Comfortable and Well-Equipped Rooms: The air-conditioned rooms feature modern amenities such as a flat-screen TV, safety deposit box, fridge, and en suite bathroom. Guests can also enjoy green tea, humidifiers, and provided room wear and toothbrush sets for a comfortable stay.

Dining and Facilities: Indulge in South East Asian cuisine at Jakokujira restaurant or explore nearby attractions like Kushida Shrine and Ohori Park. With free-use PCs, laptop rentals, and a coin-launderette on-site, convenience is at your fingertips.

Book now for a relaxing and enjoyable stay at Nishitetsu Hotel Croom Hakata!

Important information:

The public bath is open between 15:00-01:00 and 06:00-09:30.

Housekeeping service is offered every 2 days.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.4
Based on 2076 reviews
Cleanliness: 8.38
Service: 8.65
Location: 9.09
Room Quality: 7.84
Amenities: 8.47
Value for Money: 8.23
Food and Beverage: 8.08
Overall Experience: 8.45
M
MIWA • solo_traveller • jp
8
Pros:

ラウンジにタイプの異なる席がありチェックアウト後もくつろげた。大浴場が良かった
朝食も美味しかった

2026-02-13 • via Nuitee
池田 • solo_traveller • jp
10
とても良かったです。
Pros:

部屋も広くゆっくり出来ました。温泉大浴場があるのが良かったです。脱衣所も広く清潔感がありました。

Cons:

フロントの方にわからない事を質問した時、愛想がなかったのが、残念でした。忙しかったり、体調が悪かったかもしれませんが、私も接客業なので、笑顔は大事かなと思います。お一人だけで、他の方はとても良かったです。

2026-02-13 • via Nuitee
A
ASATO • solo_traveller • jp
10
癒し
Pros:

大浴場‼️

Cons:

なし

2026-02-13 • via Nuitee
利幸 • solo_traveller • jp
5
小さいいらだち
Pros:

大浴場が快適

Cons:

空気清浄機の加湿が壊れていた　空調がはじめなぜか冷房になっていた　チェックインがすべてオートなのは良いが2日目のバスタオルなどの説明がほしかった　　朝食2000円は高すぎる　大浴場のロッカーは簡単にこじ開けられそうだった

2026-02-11 • via Nuitee
W
WEITING • solo_traveller • tw
9
2026-02-11 • via Nuitee
Y
Yen Jung • solo_traveller • tw
10
2026-02-11 • via Nuitee
Ｍieko • couple • jp
5
駅近！大浴場は嬉しい！
Pros:

温泉♨️
駅近

Cons:

洗面所に物が置けずお化粧ができない
ウォシュレットがない

2026-02-09 • via Nuitee
K
Kwan Wah • family_with_children • au
9
2026-01-31 • via Nuitee
S
SENG SIK • family_with_children • kr
10
Pros:

이 호텔에 2박을 지내면서 가장 좋은 점은 호텔 건물 1층에 대욕장 온천이 있고 대욕장안에 노천탕과 히노끼 사우나등을 언제든지 사용할 수 있고 , 조식이 일식으로 너무 잘 나오는 겁니다
또한 하카다 기차억과 버스터미널이 바로 옆에 있고 공항도 택시로 15분거리에 있고 하카다시내 중심부와 텐진등 쇼핑타운과 음식거리등이 가까이에 있어서 시내관광도 편리했습니다
직원들도.너무 친절하게 안내해줘서 택시로 관광을 하는데 큰 도움이 되었어요.. .

Cons:

역시 일본 호텔은 객실이 작아요...

2026-01-31 • via Nuitee
M
MISAKO • family_with_children • jp
10
Pros:

駅へ近く便利でした。
温泉施設があり、良かったです。

Cons:

温泉の入浴時間が夜間もう少し長いして欲しと、思います。

2026-01-30 • via Nuitee
도균 • family_with_children • kr
10
2026-01-29 • via Nuitee
N
Naoki • solo_traveller • jp
9
露天風呂で癒されて快適に過ごせた
Pros:

ホテルの立地が博多駅から徒歩で5分程度とすぐ近くにあり移動が楽だった。
朝食が二日食べても飽きない程度に種類が豊富でおいしかった。
大浴場の天然温泉が快適で特に露天風呂がよかった。また、比較的大きめのサウナがあるのもよかった。

Cons:

サウナの室温がかなり低温で70度程度だったので、85度程度まで室温を上げてほしかった。
朝食に、博多名物の、ごぼう天、ごまサバ、鉄鍋餃子、あまおうがあるとさらに喜ばれると思う。

2026-01-28 • via Nuitee
M
Michelle • family_with_children • hk
9
Would stay again
Pros:

Close to Hakata station. Public bath. Parking available.

Cons:

Nothing

2026-01-28 • via Nuitee
M
Moreno • solo_traveller • ch
6
2026-01-26 • via Nuitee
C
Courtney • solo_traveller • us
10
Pros:

Beautiful rooms, the Japanese bathhouse was beautiful and relaxing, gorgeous breakfast. The location was right across the street from the train station.

2026-01-26 • via Nuitee
S
Sylvie • solo_traveller • ch
10
2026-01-24 • via Nuitee
赵林 • solo_traveller • cn
10
2026-01-23 • via Nuitee
M
MIWA • solo_traveller • jp
10
博多に泊まるならここ！
Pros:

大浴場

Cons:

大浴場でのスリッパをとめるクリップが足りなかった。

2026-01-20 • via Nuitee
M
masato • solo_traveller • jp
8
2026-01-20 • via Nuitee
Y
YUKO • couple • jp
10
2026-01-20 • via Nuitee