My Stay Hotel - Near SM Mall -1 min walk

Hotels
7.2 (37 reviews)
Arellano Street beside Holy Trinity Church, Near SM City Butuan, , Butuan , ph

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Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Massage services
Spa/wellness center
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
AC not cold
Room too small

Categories

Cleanliness
5.88
AC is not cold.
Service
7.85
Friendly staff.
Location
7.89
Location is favorable.
Room Quality
5.84
Room is too small.
Amenities
7.87
Standard quality for this hotel tier.
Value for Money
7.83
Standard quality for this hotel tier.
Food and Beverage
7.88
Standard quality for this hotel tier.
Overall Experience
6.55
Overall experience aligns with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:02

Property Description

Luxurious Rooms with Modern Amenities

Convenient 24-Hour Front Desk Assistance

Multilingual Staff for Enhanced Customer Service

Experience comfort and convenience at My Stay Hotel in Butuan. Indulge in our air-conditioned rooms featuring modern amenities and cozy bedding. Our 24-hour front desk is always available to assist you, ensuring a seamless stay. Plus, our multilingual staff can cater to your needs with ease. Whether you're traveling for business or leisure, My Stay Hotel is the perfect choice for your next visit to Butuan. Book now and make your reservation hassle-free!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 37 reviews
Cleanliness: 5.88
Service: 7.85
Location: 7.89
Room Quality: 5.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 6.55
G
Gregory • solo_traveller • au
2
Third class
Pros:

The loc was good that's all

Cons:

No wifi in the room are you serious

2026-06-28 • via Nuitee
J
Jessie • solo_traveller • ph
2
2026-06-23 • via Nuitee
A
Alexis • extended_group • ph
2
it wasnt good. very inconvenient.
Pros:

i cannot find the best thing in this property aside from close to the shopping malls

Cons:

the room is not too good. the aircon wasnt working. the bathroom is not properly cleaned. the water heater in the shower is not working. the type of faucet used in the sink is not appropriate. there is a smoke stain in the bedsheet. the staff was sleeping when I reported that AC was not working. they showed me other room which is also the same. the AC is not even using swinging. therefore I asked for the extra electric fan.

2026-05-12 • via Nuitee
S
SHEILA • extended_group • au
2
Cons:

No lift. No generator. Noisy. Too small.

2026-04-25 • via Nuitee
B
Bruce • solo_traveller • au
8
2026-04-17 • via Nuitee
S
SHARON • couple • ph
8
2026-04-04 • via Nuitee
D
Diaz • couple • ph
1
Pros:

Poor service

Cons:

Poor amenities and poor service

2026-03-06 • via Nuitee
R
Roel • couple • nl
5
Pros:

To expencive for the quality you get.

Cons:

Its old.
Dusty

2026-03-04 • via Nuitee
C
Cayasa • couple • ph
8
2026-02-11 • via Nuitee
D
Daniel • couple • us
10
2026-01-20 • via Nuitee
B
Bruce • solo_traveller • au
8
2025-12-16 • via Nuitee
M
Marco • couple • de
10
2025-11-21 • via Nuitee
R
Richard • extended_group • ph
2
Pros:

location & friendly staff

Cons:

AC is not cold. room is too small

2025-08-06 • via Nuitee
C
Christie Joy • couple • us
10
2025-08-01 • via Nuitee
L
Lucman • solo_traveller • ph
10
2025-07-08 • via Nuitee
L
Lilybeth • extended_group • ca
8
2025-07-03 • via Nuitee
R
Robert • young couple • au
10
Exceptional
2025-04-20 • via Nuitee
D
Dolar • young couple • ph
4
Disappointing
2025-02-23 • via Nuitee
R
Raul • solo traveller • ph
6
Pleasant
Pros:

It's very near to SM where you can have a nice meal anytime you like it. The staff were accomodating

Cons:

The breakfast is very minimal compared to other hotels I had stayed.

2025-02-08 • via Nuitee
P
Paul • young couple • ph
8
Very good
2025-01-06 • via Nuitee