Seraphine Hammersmith Hotel

Hotels
8.1 (5117 reviews)
84 King Street , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Limited breakfast options
No elevator for higher floors

Categories

Cleanliness
8.36
General sentiment across reviews indicates cleanliness and maintenance are prioritized.
Service
8.53
Exceptionally friendly and helpful staff were highlighted, particularly one standout employee.
Location
8.67
The hotel is well-situated for access to public transport and local attractions.
Room Quality
8.12
Rooms are described as comfortable and well-equipped, although there were mentions of amenities being basic.
Amenities
7.75
Some amenities are lacking, like the breakfast variety, but standard for the hotel tier.
Value for Money
8.21
Overall perceived as good value given the location and service quality.
Food and Beverage
7.36
Breakfast options were noted as insufficient, impacting the dining experience.
Overall Experience
7.83
Most reviews reflect a positive overall experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:40

Property Description

Central Location and Convenience
Located just a short walk from the Hammersmith Underground Station and Hammersmith Apollo, the Seraphine Hammersmith Hotel offers a prime location for both leisure and business travelers. Situated near various entertainment venues and with easy access to public transportation, guests can explore the city with ease.

Comfort and Amenities
Each uniquely decorated room at the Seraphine Hammersmith Hotel is equipped with modern amenities such as free Wi-Fi, an iPod dock, and air-conditioning, ensuring a comfortable stay. Guests can also enjoy a flat-screen TV, work desk, and private bathroom with toiletries in every room.

Nearby Attractions and Entertainment
With pubs and bars overlooking the River Thames just a short walk away, guests can experience the vibrant nightlife of London. Additionally, the hotel's proximity to Olympia and Earls Court Exhibition Centres offers convenience for those attending events. Book your stay now and experience the best of London at Seraphine Hammersmith Hotel.

Important information:

For all nonrefundable bookings, please note that the credit card used to make payment must be presented on check-in.

Kindly note that the hotel will make a pre-authorization charge on the credit card for the total amount 48 hours before day of arrival, and a further GBP 10 charge will be made on arrival for incidentals.

Please note that for reservations of 5 or more rooms, special conditions apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 5117 reviews
Cleanliness: 8.36
Service: 8.53
Location: 8.67
Room Quality: 8.12
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.36
Overall Experience: 7.83
P
Pernille couple dk
1
Horrible hotel! Stay far away from it!
Pros:

Location

Cons:

What a lousy hotel. Woukd hardly even call it a 2 star hotel ler alone 4 stars. It’s an absolute joke!
Breakast: a paperbag with an apple, pack of crackers, a weird sour juice and a waffle wrapped in plastic. Put outside your door in the morning. Disgusting! On the second morning we got a call asking if we wanted breakfast.
Hotel room was awful, shower disgusting. Showerhead had not been cleaned in a long time. Long strangs of hair on the mirror.
Person at check in was very noisy about our travel plans and it felt really uncomfortable. Also wanted to do the security deposit as an offline transaction and wanted to type in card details manually. Very disturbing!
We simply don’t understand how anyone can say this is a 4 star hotel.

2026-02-14 via Nuitee
S
Swain family_with_children gb
6
Pros:

Good location and friendly reception staff

Cons:

Despite being after check in time our room wasn't ready and we were sent away for another hour

2026-02-14 via Nuitee
L
Luca solo_traveller gb
10
Frindly receptionists, who also upgraded the room for free. The room was very clean and comfortable
2026-02-13 via Nuitee
R
Razi couple gb
2
Poor and no value for money
Pros:

Nothing, really.

Cons:

The room was small, breakfast shabby, bathroom smelled, no iron, no AC/heating and the room was in a different buidling to the reception which didnt even hwve lifts.

2026-02-13 via Nuitee
G
giuseppe couple it
1
Londra Bellissima!!
Pros:

Niente!! Solo La Posizione della Zona.

Cons:

Stanza Piccolissima!! Da Non Consigliare. Della Colazione non ne Parliamo… Bocciata!!

2026-02-13 via Nuitee
N
Neil family_with_children gb
9
Pros:

Helpful staff and location

2026-02-13 via Nuitee
I
Ingrid family_with_children gb
7
2026-02-13 via Nuitee
H
Hamza couple ca
9
Really good for the price and location was perfect.
Pros:

The bathroom was spacious and we kindly got upgraded to a better room free of charge. The bed was comfy and cosy.

Cons:

The breakfast could be improved but I understand they are limited as they don’t have a in house kitchen so we were told. Also didn’t figure a way to use SharePlay on the TV but if we asked perhaps they could have helped but it was late and we could live without it.

2026-02-13 via Nuitee
W
Watts solo_traveller gb
9
I will definitely book again when i come back to london - a jewel in the middle of Hammersmith
Pros:

Amarit the duty manager was super helpful and friendly, particularly as i was drenched when I arrived due to the heavy rain - he was on hand with tissues for my glasses

Cons:

The sink in the bathroom had very poor drainage and took a while to clear when cleaning my teeth. it did clear eventually but could have been a problem if the tap was running for a while

2026-02-13 via Nuitee
P
Pemberton family_with_children ie
8
2026-02-12 via Nuitee
O
Osborne solo_traveller pt
7
2026-02-12 via Nuitee
Y
Young solo_traveller gb
3
Disappointing.
Pros:

Everything but not 4 star by a mile

Cons:

The breakfast. Better to give nothing than what was on offer. Not even a butter or marmalade with the croissant and nothing at all hot.

2026-02-11 via Nuitee
R
Rubino family_with_children it
7
Pros:

Lo staff disponibile e cordiale

Cons:

Le dimensioni della stanza. Praticamente era minuscola. È stato scomodo per aprire le valigie e sistemarsi. Soprattutto quando si portano valige grandi per più giorni di soggiorno.
La colazione praticamente sempre la stessa, servita come fosse un fast-food a domicilio in un sacchetto di carta.

2026-02-10 via Nuitee
P
Pierre solo_traveller fr
10
Pros:

Aranit, the hotel manager was great and very helpful, which is invaluable when you travel for work like me and don't want any stress.

2026-02-09 via Nuitee
K
Karen couple gb
10
Couple getaway
Pros:

Everything

Cons:

Nothing

2026-02-09 via Nuitee
L
Laureta couple gb
8
2026-02-09 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Aranit was very accommodating and was lovely host. Very nice room

2026-02-09 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Aranit was very accommodating and was lovely host. Very nice room

2026-02-09 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Aranit was very accommodating and was lovely host. Very nice room

2026-02-09 via Nuitee
R
Renáta family_with_children hu
5
2026-02-09 via Nuitee