Eastin Hotel Penang

Hotels
8.4 (1488 reviews)
1, Solok Bayan Indah, Queensbay , Bayan Lepas , my

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Ample parking
Clean and comfortable rooms
Great location
Cons:
Delays in service
Minor maintenance issues
Limited breakfast options

Categories

Cleanliness
8.11
Several reviews noted cleanliness, but one mentioned stained bed sheets, affecting the score.
Service
8.68
Positive mentions about staff service and overall friendliness in reviews.
Location
9.02
Repeated positive feedback regarding convenient location and accessibility.
Room Quality
8.27
Rooms are noted as comfortable but mention of small size and some maintenance issues.
Amenities
8
Amenities were appreciated, although some discussed maintenance concerns.
Value for Money
8.66
Value was highlighted positively in the context of the location and overall experience.
Food and Beverage
8.01
Breakfast options are adequate, but could have more variety as suggested.
Overall Experience
8.48
General satisfaction recommended from guests, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:56

Property Description

Convenient Location:
Located just 5 km from the Penang International Airport and adjacent to Queensbay Mall.

Modern Amenities:
Enjoy modern rooms with free Wi-Fi, flat-screen TV, minibar, and 24-hour room service. Guests can also relax at the spa or take a swim at the outdoor pool.

Dining Options:
Indulge in international and local cuisines at Swez Brasserie or unwind at the Lobby Lounge with a selection of beverages and pastries.

Book your stay now at Eastin Hotel Penang and experience luxury and convenience at its best.

Important information:

Please present the same credit card used to guarantee your booking when checking in at the hotel.
Smoking/vaping, durians, mangosteens, jackfruit, rambutans and pets are strictly prohibited within the hotel. A penalty of MYR 500 will be imposed for noncompliance.




Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for MYR 178.20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1488 reviews
Cleanliness: 8.11
Service: 8.68
Location: 9.02
Room Quality: 8.27
Amenities: 8
Value for Money: 8.66
Food and Beverage: 8.01
Overall Experience: 8.48
S
Samantha • family_with_children • sg
8
Pros:

Location of hotel was really good. Right beside Queensbay mall and not too far a drive from the airport. Room felt pretty cosy.

2026-03-14 • via Nuitee
S
Shen • couple • my
9
2026-03-13 • via Nuitee
K
khoo • couple • my
8
2026-03-11 • via Nuitee
A
Azeman • family_with_children • my
8
Pros:

Good location as near mall.

Cons:

Nil

2026-03-09 • via Nuitee
J
Jazmi • family_with_children • my
8
2026-03-08 • via Nuitee
J
Jimmy • family_with_children • tw
10
2026-03-08 • via Nuitee
Y
Yi-Li • couple • my
10
Good and recommend
Pros:

Very cozy, comfortable. Breakfast was very nice

Cons:

WiFi is not stable

2026-03-08 • via Nuitee
P
Pete • couple • gb
8
A one night stay in order to catch flight for Penang next day
Pros:

Location

Cons:

Lacking in atmosphere

2026-03-06 • via Nuitee
D
Dianne • couple • au
10
2026-03-03 • via Nuitee
C
Chong Yan • family_with_children • my
9
Pros:

Location & able to charge my electric car while staying at the hotel.

Cons:

Can see that the hotel has aged but still comfortable. Perhaps a quick refresh might add some touch.

2026-03-02 • via Nuitee
K
Kow • family_with_children • my
10
2026-03-01 • via Nuitee
C
C C Chin • couple • my
7
It is still worth the value.
Pros:

The young chinese male staff (sorry, I forgot the name) supporting the front desk was indeed very helpful and polite in greeting and directling us to our room. We were given a room with bed type that we requested. Extremely convenient to great eatery places and nearby Queen Bay shopping mall was just a 10 minutes walking distance from the hotel.

Cons:

The bathroom shower's water pressure is really low and the hot/cold water mixing valve didn't function well. You will have difficulty in toggling the mixing valve postion to get the desired water tempaerature. The air-con fan speed seems to be same for speed 1, 2, 3. The room temperature adjustment dial doesn't function properly, there is no diffrent to set room temparature to 26 degree C or 20 degree C, or even 18 degree C, it made no differences and need to turn it off completely as the room temperature was extremly cold and the room temperature adjustment dial generated disturbing noises during midnight.

2026-03-01 • via Nuitee
R
RAHIDAH • family_with_children • my
9
Nice stay.
Pros:

The room was very clean. The location ia good. The bed was comfy. The service was fast.

Cons:

None.

2026-02-25 • via Nuitee
M
Moonesvaran • couple • my
9
2026-02-24 • via Nuitee
A
Astinus • solo_traveller • sg
8
Ok . Nothing to shout out about
Pros:

Clean and neat hotel with Queensway bay shopping mall just beside

Cons:

No bidet . Omg … really caught me off guard on this one . Smoking point too far off .

2026-02-24 • via Nuitee
N
Norzafri • family_with_children • my
10
2026-02-23 • via Nuitee
A
Abdul • solo_traveller • my
9
2026-02-22 • via Nuitee
D
Danny • extended_group • au
9
I had a lovely stay at the hotel. The staff and cleaning crew were very friendly, helpful, and welcoming throughout my v
Pros:

Location and staff are nice

Cons:

The SoHo deluxe upstairs bathroom too small

2026-02-22 • via Nuitee
T
Tun Ramzuzzaman • couple • my
6
Rather difficult stay
Pros:

Location - accessible to amenities.

Cons:

Bathroom toilet/bidet is not suitable for home or long stay. May be only suitable for office or shopping mall use.

2026-02-22 • via Nuitee
K
Kerry • solo_traveller • gb
10
2026-02-14 • via Nuitee