Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Unique amenities
Cons:
High prices during peak season
Some service delays

Categories

Cleanliness
8.46
Overall cleanliness described positively, with some mention of the need for refreshing.
Service
9.23
Staff received high praise for their attentiveness and helpfulness.
Location
9.27
Location commended for beautiful surroundings and convenience.
Room Quality
8.72
Rooms described as comfortable and well-designed.
Amenities
8.75
Amenities noted as unique and diverse, with some minor service issues.
Value for Money
8.91
Perceived as affordable for the experience provided, despite a few price concerns.
Food and Beverage
8.76
Food quality positively mentioned, but one instance of missing options.
Overall Experience
9.13
General sentiment of satisfaction and enjoyment throughout the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:20

Property Description

Mountain Retreat in Hakone

Serenity Amidst Nature: Nestled in the mountain ranges of Hakone, HAKONE RETREAT FÖRE offers a tranquil escape in the Sengokuhara Hot Springs region.

Relaxation at its Best: Guests can unwind in the outdoor hot spring bath while enjoying the picturesque forest views or opt for the indoor public bath with a panoramic natural backdrop.

Culinary Delights: Indulge in a culinary journey at the on-site restaurant featuring seasonal local ingredients, savor fresh bread from the bakery each morning, and relax at the in-house cafe with a complimentary drink.

Book now to experience a harmonious blend of luxury and nature at HAKONE RETREAT FÖRE.

Important information:

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Guests are requested to notify the property in advance of their expected arrival times. Contact details can be found on the booking confirmation.

Guests without a dinner-inclusive plan who want to eat dinner at the property must make a reservation at least by the afternoon of the arrival date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for ¥10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1504 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.91
Food and Beverage: 8.76
Overall Experience: 9.13
F
Francesca extended_group jp
9
Suugerito
Pros:

È la seconda volta che ci vado e si conferma un'ottima struttura. La stanza era ampia con la vista sul bosco. Bellissimo l'onsen ancora più apprezzato visto che pioveva ed è stato un felice momento di relax. Lo staff è gentile e attento. Sicuramente il cibo è un punto di forza dell'hotel. Io ho preso pacchetto con cena e colazione inclusi e il cibo merita veramente il viaggio.

Cons:

Nulla

2026-03-22 via Nuitee
M
MIKU couple jp
5
2026-03-20 via Nuitee
A
Allen Andre extended_group jp
10
2026-03-19 via Nuitee
M
Mei couple jp
8
Pros:

静かに過ごせた。ご飯がおいしかったです。

Cons:

温泉エリアで機械の大きな音が常時鳴っていて、落ち着いてお風呂に入れなかった。
お風呂場は寒かった。

2026-03-19 via Nuitee
E
Emma solo_traveller us
6
Pros:

Good location

Cons:

I was expecting better service and the rooms to be cleaner and nicer - it felt as though the rooms were camping

2026-03-17 via Nuitee
M
Marco couple it
9
2026-03-17 via Nuitee
T
TATSURO couple jp
10
2026-03-16 via Nuitee
J
Jaf couple gb
9
Fantastic experience
Pros:

Fantastic retreat with incredible surroundings and facilities. Beautiful location and great onsen. The staff were very friendly and inviting. Easy access to Gora and other sites on Hakone Loop. Supermarket and restaurants are a 15 minute walk away. Would definitely recommend this place.

Cons:

The rooms had a lot of scuff marks especially in the bedroom. Probably needs some renovation but it doesn’t take away from an otherwise great experience.

2026-03-16 via Nuitee
N
Nathan extended_group ca
10
2026-03-16 via Nuitee
D
Dr. Christian H. couple de
9
Pros:

Sehr ansprechendes Retreat in natürlicher Umgebung. Freundliches Personal.

Cons:

Die Onsen sind etwas in die Jahre gekommen.

2026-03-13 via Nuitee
P
Pauline Marian couple nl
9
Prima
Pros:

Prettige sfeer, mooie ligging

Cons:

Slaapkamer oncomfortabel, bed te dicht op muur
Diner heerlijk wel hoge prijs

2026-03-12 via Nuitee
D
David couple gb
10
A stunning hotel/resort to unwind-we didn’t want to leave.
Pros:

We loved absolutely everything about this place. From the moment we checked in we felt totally relaxed. The room was beautiful and we loved the onsen. The cafe served great coffee as well.

Cons:

Nothing!

2026-03-11 via Nuitee
I
Itai extended_group il
10
Grear place, great supportive team. Amazing location for Hakone tour
2026-03-11 via Nuitee
A
Alexander couple de
9
2026-03-10 via Nuitee
M
MIO couple jp
8
また来たいと思える場所でした
Pros:

北欧感があり、特別な滞在ができます。
記念日や誕生日にも最適。時間を忘れゆっくりすることができる。
24時間飲み物を提供してくれるスペースがある。

Cons:

事前に食事も案内がありそれを見ると選べるかと思ったが、選べなかったこと。

2026-03-10 via Nuitee
安奈 couple jp
8
2026-03-10 via Nuitee
C
Cheryl couple au
10
A true retreat
Pros:

Nestled in Forrest gardens, peaceful, beautiful glass public spaces

2026-03-10 via Nuitee
ㅅㅊ extended_group jp
10
Pros:

温泉はもちろんの事食事やサービスが充実していて、とても満足しました。

2026-03-09 via Nuitee
C
Celine couple fr
10
2026-03-08 via Nuitee
N
Nakamura couple jp
10
とても良い
Pros:

暖炉

Cons:

特になし

2026-03-07 via Nuitee