Potters Toowoomba Hotel

Hotels
8.8 (1374 reviews)
258 Margaret Street , Toowoomba , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent service
Great location
Cons:
Noise from other guests
Issues with air conditioning
Limited restaurant availability

Categories

Cleanliness
8.41
Most reviews mention clean and comfortable conditions, though there were some complaints about noise and maintenance issues.
Service
9.18
Staff were consistently noted as welcoming and helpful, providing excellent service.
Location
9.22
Location was frequently highlighted as excellent, being close to main attractions and amenities.
Room Quality
8.57
Rooms were generally comfortable and spacious, though some guests mentioned issues with air conditioning and noise.
Amenities
8.7
Amenities received positive feedback, although some guests suggested improvements for cutlery and microwave availability.
Value for Money
8.66
Many expressed satisfaction with the value provided for the price, particularly given the quality of service and location.
Food and Beverage
8.71
Restaurant quality received praise, while the closure on certain nights disappointed some guests.
Overall Experience
8.98
Overall, guests expressed a high level of satisfaction with their stay, often recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:26

Property Description

Luxurious Accommodation
Indulge in luxury at Potters Toowoomba Hotel with spacious rooms featuring king-sized beds, en suite bathrooms, and modern amenities including Smart TVs and kitchen facilities.

Gourmet Dining
Start your day with a delicious a la carte breakfast and savor delectable dishes at the on-site restaurant. Enjoy the convenience of room service available throughout the week.

Convenient Location
Explore Toowoomba with ease - located near Empire Theatre and the University of Southern Queensland. Benefit from complimentary parking and laundry facilities during your stay.

Book now for a lavish and convenient stay at Potters Toowoomba Hotel.

Important information:

Please note that there is a 1.5% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    People 2 years old and over stay for AUD 35 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1374 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.22
Room Quality: 8.57
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.98
S
selena ann • extended_group • au
6
Cons:

Room smelt stale

2026-03-21 • via Nuitee
W
Wild • solo_traveller • au
3
Pros:

Good Staff

Cons:

The disabled room stink becuase there are no window to air out the rooms, changed rooms and second one was just as bad .
Left before 5am in the morning was over it

2026-03-20 • via Nuitee
N
Nicole • extended_group • au
10
2026-03-15 • via Nuitee
J
Jenny • couple • au
10
2026-03-15 • via Nuitee
M
Margaret • couple • au
7
2026-03-15 • via Nuitee
K
Katie • couple • au
10
Great value for money
Pros:

Very clean and close to the CBD

2026-03-15 • via Nuitee
K
Kathy • solo_traveller • au
9
2026-03-12 • via Nuitee
L
Leticia • solo_traveller • au
8
Good stay but next time I would request a ground level room
Cons:

Being on the second level with no elevator

2026-03-09 • via Nuitee
M
Michael And Leann • couple • au
10
2026-03-07 • via Nuitee
C
Catherine • couple • au
8
2026-03-05 • via Nuitee
L
Lisa • family_with_children • au
8
2026-03-03 • via Nuitee
J
Jeremy • couple • au
10
2026-03-01 • via Nuitee
L
Lisa • family_with_children • au
10
Pros:

The whole atmosphere of the motel was great. Very warm & inviting. The staff were extremely courteous & friendly. Very welcoming.

2026-02-26 • via Nuitee
P
Paul • solo_traveller • au
9
Very comfortable and well positioned
Pros:

Comfortable room and bed in a good location, plus free onsite parking.

Cons:

Old style shower curtains means the whole bathroom is wet, although there were plenty of towels.

2026-02-25 • via Nuitee
M
Michael • couple • gb
10
Lovely stay, with comfy bed lovely staff and good location.
Pros:

The staff were really helpful and friendly. The bed was comfy and everywhere was spotless. Food in the restaurant was good.

Cons:

Can't think of anything to improve.

2026-02-25 • via Nuitee
F
Finlay • couple • au
8
Very comfortable.
Pros:

Easy to access

Cons:

Parking tight for bigger vehicles

2026-02-25 • via Nuitee
C
Cara • solo_traveller • au
10
Near,
Pros:

The layout of the rooms and car park was very practical with bags etc.

2026-02-25 • via Nuitee
F
Fiona • couple • au
8
Pros:

Friendly staff, clean room and ok breakfast.

2026-02-24 • via Nuitee
B
Brendan • couple • au
10
2026-02-23 • via Nuitee
T
Tina • couple • au
10
Excellent accommodation
Pros:

New, clean, comfortable bed and pillows, good aircond, close to city

Cons:

Price - but last minute booking so I guess expected

2026-02-23 • via Nuitee