Hotel Amazonas

Hotels
7.6 (2067 reviews)
San Bartolomeu, 4 , El Arenal , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Basic room quality

Categories

Cleanliness
6.49
Some reviews mention issues with noise and cleaning frequency, affecting overall cleanliness perception.
Service
8.46
Numerous positive comments about helpful and friendly staff.
Location
8.5
Convenient proximity to the beach and public transportation, although it can be noisy.
Room Quality
6.95
Rooms are described as basic and sometimes lacking in comfort.
Amenities
7.48
The pool is a highlight, but some amenities like Wi-Fi had issues.
Value for Money
7.44
Considering the location and service, it offers decent value despite some shortcomings.
Food and Beverage
7.99
Most reviews praise the breakfast quality and variety.
Overall Experience
7.46
Overall experience is mixed due to service and location; however, positive staff interactions enhance it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Luxurious Pool and Gardens
Experience a slice of paradise at our hotel with a large pool and lush gardens, perfect for unwinding under the sun. Situated near the Arenal Yacht Club and a short stroll from Playa de Palma beach, our location offers the best of both worlds.

Delicious Dining Options
Indulge in a culinary journey at our dining room, offering a lavish buffet for breakfast, lunch, and dinner. For a more casual setting, enjoy a refreshing drink at our poolside bar. With a variety of board options available, including bed and breakfast and halfboard, you can tailor your stay to your preferences.

Flexible Board Options
Choose from our range of board options to customize your experience, whether you prefer the convenience of breakfast included or the added value of halfboard. With daily supplements available, you have the freedom to create your ideal vacation package.

Book now to experience the perfect blend of relaxation and luxury at our hotel.

Important information:

Please note that the hotel is not easily accessible for guests with reduced mobility.

When booking 6 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2067 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.46
A
Andrés Vadillo • solo_traveller • es
7
Pros:

La localizacion

Cons:

El depósito del vater perdia agua

2026-05-16 • via Nuitee
G
Greta Consuelo • solo_traveller • it
3
Strada con tanto casino. Ho dormito malissimo
Pros:

Nulla

Cons:

Vecchio, e caos sotto la strada

2026-05-16 • via Nuitee
T
Tobias • extended_group • at
9
2026-05-16 • via Nuitee
P
Pascal • couple • de
10
Alles im ganzen ein super Hotel!
Pros:

Zimmer sauber
Personal sehr nett
Pool Anlage sehr gepflegt

Cons:

Wenn man Party Urlaub macht ist der Weg ein wenig weit aber das ist das kleinste Problem.
Sonst gibt es nichts zu meckern.

2026-05-16 • via Nuitee
F
Francesca • couple • it
8
Pros:

Struttura ben localizzata, accogliente, personale gentile

Cons:

Sul fattore pulizia potrebbe migliorare, i letti matrimoniali erano due singoli uniti

2026-05-15 • via Nuitee
K
Karin und Armin • extended_group • de
8
Super Preis-Leistungs-Verhältnis! Aufenthalt empfehlenswert!
Pros:

Das Personal war in allen Bereichen stets freundlich und hilfsbereit. Es war sehr sauber in den Zimmern und im Hotel. Die Zimmer haben einen Balkon. Besonders hervorzuheben ist das umfangreiche Frühstücksbuffet. Ausgestattet mit den allgemeinen Angeboten wie Toast, Brötchen Aufschnitt Käse, Marmelade und Honig werden täglich frische Gemüse in gegrillter oder frischer Variante angeboten. Grundsätzlich gibt es täglich ebenso verschiedene , frische Obstvarianten. Im Wechsel gibt es auch schon mal eine Tarte oder Pancakes. Die Getränkeauswahl ist ebenfalls vielseitig. Man wählt zwischen verschiedenen Säften, Milch und Mandelmilch, Kaffee, Kakao und Tee.
Die Nähe zum Meer und zu den einzelnen Strandabschnitten macht das Ganze perfekt.

Cons:

Es gibt keine Steckdosen in der Nähe der Nachttische.
In der ganzen Einheit, inklusive Bad könnten ein paar Haken oder Ablagebretter angebracht werden. Allerdings ist der Kleiderschrank trotzdem hilfreich.

2026-05-15 • via Nuitee
H
Habibeh • solo_traveller • de
9
2026-05-15 • via Nuitee
K
Katarina • solo_traveller • de
10
2026-05-15 • via Nuitee
B
blackmore • solo_traveller • gb
9
Pros:

Nothing to dislike

Cons:

Nothing really

2026-05-14 • via Nuitee
E
Edinho_gdb • solo_traveller • pt
7
Pros:

Localização, ambiente, funcionários, limpeza.

Cons:

WiFi era extremamente fraco nos quartos, mal havia sinal. Tinha um cofre mas não tinha chave.

2026-05-14 • via Nuitee
A
Anita • solo_traveller • de
6
Overall nice stay for short period of time. Clean, good location. Minus for the internet
Pros:

It was overall nice, clean, good location

Cons:

no internet in my room

2026-05-12 • via Nuitee
F
Francois • solo_traveller • it
10
Très bien
Pros:

Staff sympathique
Piscine calme
Chambre spacieuse
Petite déjeuner

Cons:

Assenceur viellio

2026-05-10 • via Nuitee
B
boaz • solo_traveller • nl
2
Cons:

Slechte service bij de receptie, vragen zoals is er water op de kamer of hebben jullie nog een deken (hadden 1 deken voor 2) wouden ze niet mee helpen. Ik zou het verblijf niet aanraden voor 1 nacht

2026-05-10 • via Nuitee
A
Anass • solo_traveller • tr
10
Pros:

Vraiment très bien

2026-05-10 • via Nuitee
M
Melanie • solo_traveller • de
8
2026-05-09 • via Nuitee
R
Róbert • solo_traveller • hu
9
2026-05-08 • via Nuitee
E
EUSEBIO • solo_traveller • es
10
2026-05-08 • via Nuitee
M
moussaid • couple • fr
5
Pros:

The hotel is very quiet and not crowded at all. The pool is nice, and the staff is friendly and helpful.

Cons:

The WiFi was not working during my stay. I had specifically requested a double bed, but I was told the hotel was overbooked. However, when I arrived, the hotel appeared almost empty, and one of the staff members mentioned that they always say it’s overbooked.

The TV was very small, not a smart TV, and only had German channels. I also could not sleep well because there was a lot of noise coming from outside.
Toilet brush was stinky.

2026-05-07 • via Nuitee
K
Kevin • couple • de
7
2026-05-07 • via Nuitee
E
Erber • solo_traveller • de
8
2026-05-07 • via Nuitee