Hotel Amazonas

Hotels
7.6 (2289 reviews)
San Bartolomeu, 4 , El Arenal , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Basic room quality

Categories

Cleanliness
6.49
Some reviews mention issues with noise and cleaning frequency, affecting overall cleanliness perception.
Service
8.46
Numerous positive comments about helpful and friendly staff.
Location
8.5
Convenient proximity to the beach and public transportation, although it can be noisy.
Room Quality
6.95
Rooms are described as basic and sometimes lacking in comfort.
Amenities
7.48
The pool is a highlight, but some amenities like Wi-Fi had issues.
Value for Money
7.44
Considering the location and service, it offers decent value despite some shortcomings.
Food and Beverage
7.99
Most reviews praise the breakfast quality and variety.
Overall Experience
7.46
Overall experience is mixed due to service and location; however, positive staff interactions enhance it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Luxurious Pool and Gardens
Experience a slice of paradise at our hotel with a large pool and lush gardens, perfect for unwinding under the sun. Situated near the Arenal Yacht Club and a short stroll from Playa de Palma beach, our location offers the best of both worlds.

Delicious Dining Options
Indulge in a culinary journey at our dining room, offering a lavish buffet for breakfast, lunch, and dinner. For a more casual setting, enjoy a refreshing drink at our poolside bar. With a variety of board options available, including bed and breakfast and halfboard, you can tailor your stay to your preferences.

Flexible Board Options
Choose from our range of board options to customize your experience, whether you prefer the convenience of breakfast included or the added value of halfboard. With daily supplements available, you have the freedom to create your ideal vacation package.

Book now to experience the perfect blend of relaxation and luxury at our hotel.

Important information:

Please note that the hotel is not easily accessible for guests with reduced mobility.

When booking 6 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 2289 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.46
A
Abbagnano • solo_traveller • it
7
Ottima posizione
Pros:

Posizione, piscina e personale, vicino alle stazioni dei bus, ai supermercati, al mare e al centro di El Arenal.

Cons:

Pulizia della camera, lenzuola non cambiate, wifi che a volte non funzionava, aria condizionata da cambiare

2026-08-15 • via Nuitee
I
Ivo • solo_traveller • bg
10
2026-08-15 • via Nuitee
A
Alessio • couple • fr
8
2026-08-15 • via Nuitee
J
Jannik • couple • de
6
2026-08-14 • via Nuitee
M
Massimiliano • couple • it
4
Deludente
Pros:

Piscina

Cons:

Ascensore non funzionante e pagamento cassaforte interna 5 euro al giorno 🤔🤔

2026-08-14 • via Nuitee
K
Kilian • couple • de
4
2026-08-14 • via Nuitee
O
Ország-Krisz Dr. • solo_traveller • hu
9
Pros:

They have quite large bathrooms.

Cons:

Lack of a fridge

2026-08-14 • via Nuitee
B
Barbara • family_with_children • ch
8
J’y retourne encore
Pros:

L’emplacement est idéal et leur petit déjeuner et bon

Cons:

La clim est capricieuse et il fait trop chaud dans les chambres et couloirs

2026-08-14 • via Nuitee
M
Michał • solo_traveller • pl
9
2026-08-14 • via Nuitee
O
Ország-Krisz Dr. • solo_traveller • hu
9
Pros:

From the corner of the balcony I saw the see

Cons:

Lack of water heater

2026-08-14 • via Nuitee
J
Julie • solo_traveller • gb
9
Pros:

I booked a sea view room and it gave me a perfect view of the total eclipse

2026-08-14 • via Nuitee
P
Pawel • solo_traveller • de
7
2026-08-13 • via Nuitee
A
Ana Luísa • solo_traveller • pt
7
Pros:

Da localização e do tamanho do quarto
Camas muito confortáveis

Cons:

Ao pequeno almoço, quando acabava alguma coisa, era preciso pedir para repôr e fomos ao início

2026-08-13 • via Nuitee
S
Sean • couple • gb
5
Never paid as much for a very average one night hotel stay. Obviously prices were skewed by the eclipse but I don’t thin
Pros:

It was a great location to observe the August 2026 total solar eclipse.

Cons:

Asked in mid afternoon for extra pillows as only a single skinny pillow per person was provided.. Grumpy guy at reception said he was the only one working so we couldn’t have one until the following morning - not great for a single night stay.

2026-08-13 • via Nuitee
A
Andriy • family_with_children • pt
5
Not bad
Pros:

Breakfast was good

Cons:

Too soft matresses.
Electric kettle, tea/coffee were missed.
Champoo, shower gel were also missed.
Poor soundproof of suite.

2026-08-13 • via Nuitee
D
Damian • solo_traveller • pl
9
2026-08-13 • via Nuitee
T
T Guy 2025 • solo_traveller • ch
8
Pros:

Gute Lage, Klima, schönes Bad, saubere Zimmer und Balkon. Schöne Poollandschaft. Gutes Frühstück.
Zweckmässig.

Cons:

Pool Ă–ffnungszeiten 10.30 - 18.30 Uhr. Dann sind Pool und Liegen grossteils in der Sonne.

2026-08-12 • via Nuitee
T
Theresa • solo_traveller • de
8
2026-08-12 • via Nuitee
K
kameni • couple • fr
3
Pas agréable
Pros:

Non pas du tout jolie

Cons:

La chambre très vieux et les lit pas comfortable

2026-08-12 • via Nuitee
M
Matiamba • solo_traveller • fr
8
Pros:

L'emplacement est idéal. Il est juste à côté de la mer.

Cons:

Il y a parmi le personnel un hôte d'accueil particulièrement désagréable mais pour les autres il n'y avait rien à redire.

2026-08-11 • via Nuitee