Hotel Amazonas

Hotels
7.6 (2067 reviews)
San Bartolomeu, 4 , El Arenal , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Basic room quality

Categories

Cleanliness
6.49
Some reviews mention issues with noise and cleaning frequency, affecting overall cleanliness perception.
Service
8.46
Numerous positive comments about helpful and friendly staff.
Location
8.5
Convenient proximity to the beach and public transportation, although it can be noisy.
Room Quality
6.95
Rooms are described as basic and sometimes lacking in comfort.
Amenities
7.48
The pool is a highlight, but some amenities like Wi-Fi had issues.
Value for Money
7.44
Considering the location and service, it offers decent value despite some shortcomings.
Food and Beverage
7.99
Most reviews praise the breakfast quality and variety.
Overall Experience
7.46
Overall experience is mixed due to service and location; however, positive staff interactions enhance it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Luxurious Pool and Gardens
Experience a slice of paradise at our hotel with a large pool and lush gardens, perfect for unwinding under the sun. Situated near the Arenal Yacht Club and a short stroll from Playa de Palma beach, our location offers the best of both worlds.

Delicious Dining Options
Indulge in a culinary journey at our dining room, offering a lavish buffet for breakfast, lunch, and dinner. For a more casual setting, enjoy a refreshing drink at our poolside bar. With a variety of board options available, including bed and breakfast and halfboard, you can tailor your stay to your preferences.

Flexible Board Options
Choose from our range of board options to customize your experience, whether you prefer the convenience of breakfast included or the added value of halfboard. With daily supplements available, you have the freedom to create your ideal vacation package.

Book now to experience the perfect blend of relaxation and luxury at our hotel.

Important information:

Please note that the hotel is not easily accessible for guests with reduced mobility.

When booking 6 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2067 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.46
N
Natasha Lea • extended_group • de
6
2026-01-19 • via Nuitee
C
CHLOE • extended_group • fr
7
2026-01-19 • via Nuitee
A
angie • solo_traveller • nl
5
Amazing
Pros:

People that worked in the hôtel are excellent, very nice, Always available and smiling.
Very helpful
The hotel is close to the beach, is close to everything... AMAZING EXPERIENCE WITH THIS HOTEL

Cons:

The Germans.. the drunk guys that were throwing up all evening close to my room, so i could not sleep very nice because of my neighbours but thats not the hotel fault, i just had bad luck.

2026-01-19 • via Nuitee
P
Peter • couple • nl
7
2026-01-19 • via Nuitee
J
Juan Ernesto • couple • es
10
2026-01-19 • via Nuitee
I
Indira • couple • es
1
Basura
Pros:

Nada, sucio y en mal estado. Las camas eras hasta distintas, las cortinas olian fatal no iba el dispensador de jabon y el secador tampoco

Cons:

Todo el hotel es horrible, ni el desayuno se salva es publicidad engañosa

2026-01-19 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-01-19 • via Nuitee
T
Thibault • family_with_children • fr
8
Détente sous le soleil au Baléares
Pros:

la proximité avec la plage et les commerces directement autour de l'hôtel, l'accès au chambre avec un ascenseur qui ne nous force pas a faire de gros efforts lors de grosse chaleur c'est parfait !!

Cons:

la douche qui met vraiment un certain temp avant de pouvoir bien régler la température, ce qui gaspille quand même pas mal d'eau, mais sinon presque rien a dire

2026-01-19 • via Nuitee
I
Isabel • extended_group • es
5
Sin más
Pros:

El trato de la camarera del desayuno

Cons:

Las camas, las cabeceras, la limpieza cada dos días, la ubicación ( que aunque cerca de la playa no me gusto) y el único “parking” cercano ya que por esa zona no hay aparcamiento y la única opción es un terreno sin iluminación al subir la cuesta

2026-01-19 • via Nuitee
C
Chadya • couple • fr
5
2026-01-19 • via Nuitee
O
Oluwatosin • solo_traveller • gb
5
2026-01-19 • via Nuitee
L
Luana • couple • it
6
2026-01-19 • via Nuitee
M
Marlene • couple • at
6
Pros:

gemütliche Betten

Cons:

unaufmerksames Personal, dreckiges Klo

2026-01-19 • via Nuitee
J
Joanna • solo_traveller • de
3
2026-01-19 • via Nuitee
T
Thevarani • solo_traveller • no
10
Veldig sentralt til alt. Jeg kommer gjerne tilbake . Personale var veldig hjelpsomme ditt
Pros:

Sentralt og frokost

Cons:

Ingenting

2026-01-19 • via Nuitee
C
Catriin • solo_traveller • ee
8
Hotel and room was nice, with great pool area, delicious and good variety choice of breakfast.
Pros:

The entire hotel was good, pool area was lovely, spacious yet cozy with a bar with good coktails. Room was nice, simple and clean. Breakfast was very good, different egg varietes, bread, pastries, fruit, dessert - a lot of variety.

Cons:

Noise, especially traffic, better use the earplugs.

2026-01-19 • via Nuitee
K
Katrin • solo_traveller • de
7
2026-01-16 • via Nuitee
A
Andrea Giuseppe • solo_traveller • it
9
2026-01-15 • via Nuitee
C
Chuck • solo_traveller • us
8
2026-01-15 • via Nuitee
A
Artem • solo_traveller • de
8
2026-01-15 • via Nuitee