Hotel Amazonas

Hotels
7.6 (2143 reviews)
San Bartolomeu, 4 , El Arenal , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Basic room quality

Categories

Cleanliness
6.49
Some reviews mention issues with noise and cleaning frequency, affecting overall cleanliness perception.
Service
8.46
Numerous positive comments about helpful and friendly staff.
Location
8.5
Convenient proximity to the beach and public transportation, although it can be noisy.
Room Quality
6.95
Rooms are described as basic and sometimes lacking in comfort.
Amenities
7.48
The pool is a highlight, but some amenities like Wi-Fi had issues.
Value for Money
7.44
Considering the location and service, it offers decent value despite some shortcomings.
Food and Beverage
7.99
Most reviews praise the breakfast quality and variety.
Overall Experience
7.46
Overall experience is mixed due to service and location; however, positive staff interactions enhance it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Luxurious Pool and Gardens
Experience a slice of paradise at our hotel with a large pool and lush gardens, perfect for unwinding under the sun. Situated near the Arenal Yacht Club and a short stroll from Playa de Palma beach, our location offers the best of both worlds.

Delicious Dining Options
Indulge in a culinary journey at our dining room, offering a lavish buffet for breakfast, lunch, and dinner. For a more casual setting, enjoy a refreshing drink at our poolside bar. With a variety of board options available, including bed and breakfast and halfboard, you can tailor your stay to your preferences.

Flexible Board Options
Choose from our range of board options to customize your experience, whether you prefer the convenience of breakfast included or the added value of halfboard. With daily supplements available, you have the freedom to create your ideal vacation package.

Book now to experience the perfect blend of relaxation and luxury at our hotel.

Important information:

Please note that the hotel is not easily accessible for guests with reduced mobility.

When booking 6 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2143 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.46
D
Dario • extended_group • de
9
2026-06-06 • via Nuitee
M
Mykola • solo_traveller • ua
7
2026-06-06 • via Nuitee
H
Hugo • couple • es
6
2026-06-06 • via Nuitee
V
Vânia • solo_traveller • pt
10
2026-06-05 • via Nuitee
A
Amorosi • solo_traveller • it
7
2026-06-05 • via Nuitee
S
Silvia • solo_traveller • de
5
Pros:

Pool, Frühstück für 3Sterne okay

Cons:

Klimaanlage funktionierte erst nach Mitteilung, Zimmer Reinigung nur jeden 2.Tag

2026-06-05 • via Nuitee
L
Louis • solo_traveller • be
7
Super!
2026-06-05 • via Nuitee
M
Marc • solo_traveller • de
10
Pros:

Top Lage.
Nettes Personal,

Cons:

Kein Mülleimer und Kühlschrank im Zimmer.

2026-06-04 • via Nuitee
G
Gerda • couple • de
10
2026-06-04 • via Nuitee
S
Sandra • couple • es
8
Bien
Pros:

Lo mejor del.hotel el desayuno y su atención .Es excelente la.comida 👌

Cons:

No hacen aseo diariamente habitaciones.

2026-06-04 • via Nuitee
I
Ivan • solo_traveller • es
8
2026-06-04 • via Nuitee
C
Cynthia • solo_traveller • fr
10
Hotel au top
Pros:

Personnel hyper sympathique, hotel super propre, piscine agréable et petit dej extra

Cons:

Rien tout était parfait

2026-06-04 • via Nuitee
H
Hans • solo_traveller • de
3
Pros:

Lage

Cons:

Alter

2026-06-03 • via Nuitee
Y
Yasmin • solo_traveller • de
7
2026-06-02 • via Nuitee
M
Maria Victoria • family_with_children • ar
9
MUy buena estadía
Pros:

El personal del Hotel fue muy amable con nosotros, cada vez que necesitamos ayuda ellos respondieron rápido y muy amable. El lugar estaba super limpio, bien ubicado. Sin dudas volvería.

Cons:

Nada

2026-06-02 • via Nuitee
F
Faizi • couple • be
8
2026-06-02 • via Nuitee
S
Sylvia_weernink • solo_traveller • nl
8
Pros:

De ligging is prima, je loopt zo het drukke centrum in. Eerst een kamer aan de voorkant. Deze was erg lawaaierig. Maar met eem kleine bij betaling konden we wisselen naar een zeezicht kamer 5e etage. Helemaal perfect

Cons:

Deur balkon sluit moeilijk. Tip een klein koelkastje op de kamer zou handig zijn

2026-06-02 • via Nuitee
J
Jiménez • family_with_children • es
10
Pros:

Todo muy bien, el personal muy amable

Cons:

Habían hormigas en la habitación

2026-06-02 • via Nuitee
M
Mael • couple • fr
7
2026-06-01 • via Nuitee
J
José • solo_traveller • es
4
2026-06-01 • via Nuitee