Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious apartments
Cons:
Cleanliness issues
Outdated furnishings
Noise disturbances

Categories

Cleanliness
7.5
Several mentions of properties being outdated or having some cleanliness issues.
Service
9.5
Friendly and helpful staff were frequently mentioned.
Location
10
Multiple references to the excellent location near 5th Avenue and the beach.
Room Quality
8.5
Overall spacious and comfortable, though some furnishings noted as outdated.
Amenities
9
Good facilities mentioned, including pools and kitchens, with some negative feedback on maintenance.
Value for Money
9.5
Good value for the spacious apartments and location.
Food and Beverage
9
No specific mentions, but general satisfaction hints at good dining options nearby.
Overall Experience
9
Overall pleasant with some issues in cleanliness but offset by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:53

Property Description

Luxurious Apartments with Fully Equipped Kitchens: Enjoy the convenience of fully furnished 2 and 3-bedroom apartments with fully equipped kitchens, including dinnerware and cooking utensils for a comfortable stay.

Private Balconies with Hammocks: Unwind after a day of activities on your private balcony, complete with a hammock for ultimate relaxation and beautiful garden views.

Proximity to Exciting Water Activities: Dive into adventure with scuba diving, snorkeling, and sport fishing just steps away from the property, offering guests a thrilling and unforgettable experience.

To book your stay at our Riviera Maya apartments surrounded by lush gardens and near the vibrant beach and 5th Avenue, visit our website now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The total price of the reservation may be charged any time after booking.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 1307 reviews
Cleanliness: 7.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
L
Lise • couple • ca
8
Endroit parfait pour 2-3 jours
Pros:

Situé environnement stratégique près 5 eme Ave, à 5 min. de la plage
Belle piscine,

Cons:

Déco et literie dans les chambres assez simplistes

2026-03-21 • via Nuitee
T
Tim • family_with_children • de
10
2026-03-20 • via Nuitee
S
Sarka • couple • cz
9
Amazing garden, close to city center.
Pros:

All as on the pictures, in the garden Apartment we felt like in the forest, no noice from the street, wildlife animals crossing our terrace which was really cute. Parking in garage, all staff very friendly and helpfull. I would go again.

Cons:

Low pressure of the shower.
Mosquitos - take repelents and post bites care with you. All windows/door have nets, but still they get inside.

2026-03-19 • via Nuitee
A
Abby • extended_group • us
9
If you want a place that is perfectly located, affordable, and beautiful, choose Riviera Maya Suites
Pros:

Riviera Maya Suites is perfectly located just off the main street, and two blocks from the beach. You can easily jump into the mix, walk around, get to restaurants and bars, or have a calmer day by the beach or by one of their two pools. They offer beach chairs, which is an amazing perk because some of the beach clubs are very expensive. The pools were lovely and well kept. They were beautiful and calming. We also worked with the hotel for airport transportation, as well as transportation for activities and they were so accommodating!

I was here with a large group and we absolutely loved our stay! A really amazing bonus were the concierge cats, Jimmy and Coco, that greet you when you arrive.

2026-03-18 • via Nuitee
S
Sandra • family_with_children • us
9
2026-03-18 • via Nuitee
M
Melissa • couple • mx
8
Muy buena ubicación vecino en contruccion
Pros:

La ubicación, las camas muy cómodas, el ambiente del hotel es muy buena

Cons:

A lado del hotel estan en construcción, y que estén martillando y haciendo un ruidaso a las 8 am no está padre, todos los dias qué estuve.

2026-03-15 • via Nuitee
A
Aivonlec • family_with_children • cl
10
Pros:

La ubicación... Cercano a todo: taxi, 5ta avenida, playa todo en un sólo sector.

El departamento era gigante.

Cons:

Todo fue increíble

2026-03-14 • via Nuitee
D
Damian • extended_group • pl
2
Hotel didn’t inform about construction nearby
Pros:

Convenient location

Cons:

Construction taking place right next to the villa

2026-03-09 • via Nuitee
E
Ellen • extended_group • us
9
The unit was very comfortable for our large group, as we each had a bedroom and bathroom, and it was in a great location
Pros:

Each bedroom in the penthouse had a bathroom which was very convenient. Even though it wasn’t beach front, there was a partnership with a beach club nearby and beach towels and chairs were provided upon request.

Cons:

There was loud music on the weekend from the rooftop bar across the street which was overbearing, but it turned off by 10 pm.

2026-03-09 • via Nuitee
K
Kamila • family_with_children • pl
9
Pros:

Czyste, duże mieszkanie, super basen. Bardzo dobra obsługa.

Cons:

W sypialni od strony ulicy bardzo głośno.

2026-03-02 • via Nuitee
M
Mike • extended_group • ca
10
Excellent location , great value for high season, perfect week
Cons:

Nothing it was perfect

2026-02-28 • via Nuitee
G
Gaëtan • family_with_children • fr
10
Très bien placé
Pros:

Très bon emplacement, chambre propre, personnel sympathique

2026-02-28 • via Nuitee
L
Lucie • family_with_children • fr
8
Pros:

L’environnement dans la nature les bungalows bien équipés on a vu des animaux le soir : raton laveurs et des agoutis. La piscine et le Jacuzzi (à eau chaude ça fait du bien).

Cons:

Le bruit malheureusement de la rue (jusqu’à 2-3h du matin et à 5h le camion poubelle prend le relais). La taille des lits on est sur un petit 2 places mais c’est le cas dans beaucoup d’hôtels qu’on a fait).

2026-02-28 • via Nuitee
K
Karina • family_with_children • us
10
Pros:

Location

Cons:

That it didn't have a cafe, restaurant or ice available on premises. Or a coffee maker in the room

2026-02-28 • via Nuitee
S
Sirine • family_with_children • fr
1
Manque de transparence et refus de remboursement
Pros:

Personnel et manager sympathique, dommage qu’aucun accord juste n’a pu être trouvé.

Cons:

Réservation effectuée pour 4 nuits via Booking chez Riviera Maya Suites.

À l’arrivée, nous n’avons pas été logés dans l’hôtel présenté sur l’annonce, mais dans un bâtiment annexe (Palmar del Sol), distinct de l’établissement principal et sans réception sur place. Cette information n’était pas clairement indiquée lors de la réservation.

La prestation fournie ne correspondait pas à celle présentée au moment de l’achat.

Nous avons quitté les lieux rapidement et dû réserver un autre hôtel à nos frais.

Malgré l’ouverture d’un litige, l’établissement n’a pas accepté de procéder à un remboursement intégral, estimant que le logement attribué correspondait à leur interprétation de la réservation.

Conclusion :
Manque de transparence sur l’affectation en bâtiment annexe. Vérifiez précisément où vous serez logé avant de réserver.

2026-02-27 • via Nuitee
C
Consuelo • extended_group • cl
8
Buen lugar, muy buena ubicación cerca de la playa
Pros:

Es un alojamiento cómodo, con muy buena ubicación y tiene lo básico y necesario para alojar ahí

Cons:

Es un alojamiento ok pero no excepcional

2026-02-27 • via Nuitee
L
laetitia • family_with_children • fr
10
2026-02-24 • via Nuitee
H
Helen • solo_traveller • se
9
Mycket bra hotellupplevelse i Playa del Carmen.
Pros:

Läget är perfekt. Nära till stranden, Chedraui, barer och restauranger. Lummig vild trädgård med fåglar och andra djur. Trevlig personal.

Cons:

Ingen kommentar.

2026-02-23 • via Nuitee
C
CARINE • family_with_children • fr
3
Pros:

Proximité de la plage

Cons:

Nous avions réservé un appartement 2 chambres donnant sur la rue. J'avais vérifié les commentaires sur booking qui disaient que l'hôtel était loin du bruit de la 5eme avenue...absolument pas car les appartements sont dans un immeuble à côté de l'hôtel et donnent directement sur la 5eme avenue.... donc hyper bruyant! Du genre concert avec basse; batterie et chanteuse jusqu'à 2h du matin. Quand je me suis plainte le lendemain à la réception de l'hôtel ils nous ont changé pour une chambre vue sur jardin....cela n'a rien changé du tout même vacarme ! C'est la première fois en 40 ans que je déconseille sérieusement un établissement!

2026-02-14 • via Nuitee
V
Vale81112 • family_with_children • it
9
Pros:

Ottima posizione, appartamento molto grande e luminoso con tutto l'occorrente per un soggiorno anche prolungato.bagno pulito, lenzuola e asciugamani profumati

Cons:

Polvere su alcuni mobili e pavimento con impronte.

2026-02-14 • via Nuitee