Kingston Hotel 16 - Legoland Johor Bahru, Formerly known as Amansari Hotel Nusajaya

Hotels
7.1 (816 reviews)
Jalan Nusa Puncak 1, Taman Nusa Puncak, , Nusajaya , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Cleanliness issues
Room quality complaints
Air conditioning problems

Categories

Cleanliness
5.49
Several reviews mention issues with cleanliness, including dirty rooms and toilets.
Service
7.96
Positive mentions of helpful and friendly staff.
Location
8.5
The location is noted as strategic and convenient.
Room Quality
6.45
Mixed sentiments regarding the quality of rooms; some issues noted.
Amenities
7.48
Some amenities mentioned positively, but details are limited.
Value for Money
5.94
Criticism around pricing in relation to room quality.
Food and Beverage
7.99
Positive feedback on food quality and breakfast experience.
Overall Experience
6.96
General sentiment indicates an average experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:25

Property Description

Modern Accommodations
Featuring air-conditioned rooms with free WiFi and private bathrooms, Amansari Hotel Nusajaya ensures a comfortable stay with amenities like flat-screen TVs, minibars, and free toiletries.

Convenient Facilities
Guests can enjoy the convenience of free private parking, room service, and a 24-hour front desk. The hotel also offers a fitness centre for guests looking to stay active during their visit.

Delicious Dining Options
Start your day with a delicious breakfast buffet offering continental and halal options. With an on-site restaurant, guests can also indulge in a variety of dining choices without leaving the hotel premises.

Book your stay at Amansari Hotel Nusajaya for a relaxing and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 816 reviews
Cleanliness: 5.49
Service: 7.96
Location: 8.5
Room Quality: 6.45
Amenities: 7.48
Value for Money: 5.94
Food and Beverage: 7.99
Overall Experience: 6.96
M
Muhammad Sofian • family_with_children • sg
4
ok for a short stay
Pros:

location near highway

Cons:

Water heater not working

2026-05-03 • via Nuitee
M
Mohan • solo_traveller • sg
8
I enjoyed my stay. Will book again
Pros:

Room clean. Service good. Location good.

Cons:

Breakfast not much choice.

2026-05-01 • via Nuitee
H
HakimYsf • solo_traveller • my
10
2026-05-01 • via Nuitee
Z
Zaiful Hashim • solo_traveller • my
1
The worst hotel.experience in my entire experience staying in hotels
Pros:

Use to be good under Aman Sari now Kingston it became hopeless
Nothing is good

Cons:

All of it
For one aircond not working on and off call the maintenance ok at 230 am hot again
No kiblat sign
Sink clogged
Breakfast not as good
Parking also charge
I dont think I will be staying there again pls take out from your list

2026-04-26 • via Nuitee
K
Kanagaraj • couple • my
9
Had a short bissiness trip to JB and found this hotel had a very pleasant stay and special thanks to En.Fadlin at front
Pros:

Located at very good location

Cons:

Nil

2026-04-21 • via Nuitee
V
VANISWARI • solo_traveller • my
10
2026-04-21 • via Nuitee
A
Amirul • family_with_children • my
9
2026-04-20 • via Nuitee
I
Iskandar • solo_traveller • my
10
2026-04-19 • via Nuitee
D
DONGJUN • extended_group • kr
1
Pros:

I Could't use meal

Cons:

The staff mixed up the reservation, so we couldn’t stay at the hotel and had to go to another one.

2026-04-19 • via Nuitee
J
Jason • couple • my
8
2026-04-12 • via Nuitee
K
Kinza • extended_group • pk
4
Bring your own hand soap
Pros:

The building was nice. Furniture etc was okay

Cons:

Customer service is severely lacking. The staff didn't seem too interested in serving. A few times they said okay to a request but didn't follow through. Mostly though, they just outright decline. The bidet was leaking. The bathroom was very awkwardly designed so the door touched the sink when fully open and the toilet was behind the door. WiFi was patchy and almost non existent. And most mind bogglingly, they do not provide hand soap. You can have toothbrushes, toothpastes, shower gels and shampoos, but you will not have hand soap.

2026-04-09 • via Nuitee
N
nurfarahin • family_with_children • my
7
2026-03-30 • via Nuitee
S
Siti ZAINORAH BINTI KAMISAN • couple • my
1
bad hotel staff very rude
Pros:

I would like to formally raise a complaint regarding my very disappointing stay at this hotel.
The staff were clearly untrained and unprofessional in handling guests.
We were repeatedly disturbed by staff knocking on our door multiple times, despite already informing them that we did not want to change rooms.
The room facilities were problematic, especially the air conditioning which was not functioning properly.
One indian female staff member was extremely rude and raised her voice at us, which is completely unacceptable.
There was a clear lack of internal communication among staff, as our request was not properly conveyed, leading to repeated disturbances.
This experience falls far below acceptable hospitality standards. I strongly urge management to take this matter seriously and improve their service quality.

Cons:

I would like to formally raise a complaint regarding my very disappointing stay at this hotel.
The staff were clearly untrained and unprofessional in handling guests.
We were repeatedly disturbed by staff knocking on our door multiple times, despite already informing them that we did not want to change rooms.
The room facilities were problematic, especially the air conditioning which was not functioning properly.
One indiab female staff member was extremely rude and raised her voice at us, which is completely unacceptable.
There was a clear lack of internal communication among staff, as our request was not properly conveyed, leading to repeated disturbances.
This experience falls far below acceptable hospitality standards. I strongly urge management to take this matter seriously and improve their service quality.

2026-03-30 • via Nuitee
M
Mohamed • couple • my
10
Pros:

Lokasinya

Cons:

No all ok

2026-03-28 • via Nuitee
M
Marzuki • solo_traveller • my
8
Worth for the money
Pros:

Very Clean.

2026-03-27 • via Nuitee
M
Mohd Yazid Shukri • couple • my
7
2026-03-22 • via Nuitee
N
Nor Hisham • solo_traveller • my
5
Value for money
Pros:

Location

Cons:

Nil

2026-03-18 • via Nuitee
S
Sharul Irman • solo_traveller • my
10
2026-03-14 • via Nuitee
S
Sharul Irman • couple • my
10
2026-03-14 • via Nuitee
D
Dineswary • couple • my
10
2026-03-13 • via Nuitee