Kingston Hotel 16 - Legoland Johor Bahru, Formerly known as Amansari Hotel Nusajaya

Hotels
7.1 (814 reviews)
Jalan Nusa Puncak 1, Taman Nusa Puncak, , Nusajaya , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Cleanliness issues
Room quality complaints
Air conditioning problems

Categories

Cleanliness
5.49
Several reviews mention issues with cleanliness, including dirty rooms and toilets.
Service
7.96
Positive mentions of helpful and friendly staff.
Location
8.5
The location is noted as strategic and convenient.
Room Quality
6.45
Mixed sentiments regarding the quality of rooms; some issues noted.
Amenities
7.48
Some amenities mentioned positively, but details are limited.
Value for Money
5.94
Criticism around pricing in relation to room quality.
Food and Beverage
7.99
Positive feedback on food quality and breakfast experience.
Overall Experience
6.96
General sentiment indicates an average experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:25

Property Description

Modern Accommodations
Featuring air-conditioned rooms with free WiFi and private bathrooms, Amansari Hotel Nusajaya ensures a comfortable stay with amenities like flat-screen TVs, minibars, and free toiletries.

Convenient Facilities
Guests can enjoy the convenience of free private parking, room service, and a 24-hour front desk. The hotel also offers a fitness centre for guests looking to stay active during their visit.

Delicious Dining Options
Start your day with a delicious breakfast buffet offering continental and halal options. With an on-site restaurant, guests can also indulge in a variety of dining choices without leaving the hotel premises.

Book your stay at Amansari Hotel Nusajaya for a relaxing and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 814 reviews
Cleanliness: 5.49
Service: 7.96
Location: 8.5
Room Quality: 6.45
Amenities: 7.48
Value for Money: 5.94
Food and Beverage: 7.99
Overall Experience: 6.96
N
nurfarahin family_with_children my
7
2026-03-30 via Nuitee
S
Siti ZAINORAH BINTI KAMISAN couple my
1
bad hotel staff very rude
Pros:

I would like to formally raise a complaint regarding my very disappointing stay at this hotel.
The staff were clearly untrained and unprofessional in handling guests.
We were repeatedly disturbed by staff knocking on our door multiple times, despite already informing them that we did not want to change rooms.
The room facilities were problematic, especially the air conditioning which was not functioning properly.
One indian female staff member was extremely rude and raised her voice at us, which is completely unacceptable.
There was a clear lack of internal communication among staff, as our request was not properly conveyed, leading to repeated disturbances.
This experience falls far below acceptable hospitality standards. I strongly urge management to take this matter seriously and improve their service quality.

Cons:

I would like to formally raise a complaint regarding my very disappointing stay at this hotel.
The staff were clearly untrained and unprofessional in handling guests.
We were repeatedly disturbed by staff knocking on our door multiple times, despite already informing them that we did not want to change rooms.
The room facilities were problematic, especially the air conditioning which was not functioning properly.
One indiab female staff member was extremely rude and raised her voice at us, which is completely unacceptable.
There was a clear lack of internal communication among staff, as our request was not properly conveyed, leading to repeated disturbances.
This experience falls far below acceptable hospitality standards. I strongly urge management to take this matter seriously and improve their service quality.

2026-03-30 via Nuitee
M
Mohamed couple my
10
Pros:

Lokasinya

Cons:

No all ok

2026-03-28 via Nuitee
M
Marzuki solo_traveller my
8
Worth for the money
Pros:

Very Clean.

2026-03-27 via Nuitee
M
Mohd Yazid Shukri couple my
7
2026-03-22 via Nuitee
N
Nor Hisham solo_traveller my
5
Value for money
Pros:

Location

Cons:

Nil

2026-03-18 via Nuitee
S
Sharul Irman couple my
10
2026-03-14 via Nuitee
S
Sharul Irman solo_traveller my
10
2026-03-14 via Nuitee
M
Mohamad couple my
8
2026-03-13 via Nuitee
D
Dineswary couple my
10
2026-03-13 via Nuitee
J
Jianhao solo_traveller my
1
Pros:

cheap

Cons:

air conditioning is bad sweating the whole night , ask to change room and the staff say is normal, need to wait for 1 hour for the air con to be cold , but still not cold yet sweating alot

2026-03-11 via Nuitee
R
Ramesh Rao2 solo_traveller my
9
2026-03-05 via Nuitee
C
chum solo_traveller my
9
2026-03-01 via Nuitee
U
USMAN solo_traveller ng
7
2026-02-22 via Nuitee
V
Vies couple my
7
2026-02-14 via Nuitee
S
Selvapraksh couple my
7
2026-02-14 via Nuitee
M
Mr.Rajen couple my
7
overall good, but management need to take urgent action on the First Aid Box availability including
2026-02-14 via Nuitee
A
Azizul solo_traveller my
10
2026-02-13 via Nuitee
N
Nur couple my
4
2026-02-12 via Nuitee
J
Jenifer couple my
7
2026-02-09 via Nuitee