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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Wheelchair accessible
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Hosted evening meal (reserve)
Review Highlights
Categories
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Property Description
Modern Accommodations
Featuring air-conditioned rooms with free WiFi and private bathrooms, Amansari Hotel Nusajaya ensures a comfortable stay with amenities like flat-screen TVs, minibars, and free toiletries.
Convenient Facilities
Guests can enjoy the convenience of free private parking, room service, and a 24-hour front desk. The hotel also offers a fitness centre for guests looking to stay active during their visit.
Delicious Dining Options
Start your day with a delicious breakfast buffet offering continental and halal options. With an on-site restaurant, guests can also indulge in a variety of dining choices without leaving the hotel premises.
Book your stay at Amansari Hotel Nusajaya for a relaxing and convenient experience.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for MYR 80 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The personal parking was convenient.
To be honest, the only other "pro" was that the lobby was actually cooler than the rooms.
I checked in at 11:50 PM and immediately found bloodstains on the bedside table and some unidentified stains on the sofa. I was too exhausted to complain right then, so I tried to lie down at 12:30 AM. By 2:30 AM, I still hadn't slept because the room was incredibly stuffy—around 27°C. The AC was blowing, but it was just warm air. The central AC in the living area (the lounge area outside the bedroom) was completely broken.
I called the front desk at 2:30 AM, and they sent a "technician" who was actually just a security guard. After a reboot, he admitted the living area AC was dead. They moved me to a smaller room, which I accepted just to get some rest, but it had the exact same AC issue. I didn't sleep a wink.
At 5:30 AM, I complained to the person in charge, and they promised a refund. I checked out at 6:30 AM. It has now been 7 days and I still haven’t received anything. I won’t be back, and I’m not even going to bother chasing the refund anymore. Save your money and stay elsewhere.
*Too bad booking.com not allowed to upload more photo n video
Hari kedua duduk bilik lain . Bau busuk dalam bilik dn tandas bau asap rokok sgt kuat
There are little ants in the room.
And the people at nearby rooms leave rubbish and food at the hallway overnights.
Rooms furniture was old as well as aircond. No cool air from aircond. Customer services truly not responsive and non friendly.
Need to upgrade with the facility..first checkin the aircond having problem not cold, was change to another room but door lock having problem very tight to lock. But overall stay was ok..
Lots of parking space.
No wifi access in my room!!! 📶😤😩
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