Galeria Plaza Monterrey

Hotels
•
Grupo Brisas
9.2 (508 reviews)
411 Avenida Constitución edificio , Monterrey , mx

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Spacious and comfortable rooms
Quality service
Cons:
Minor cleanliness issues
Inconsistent service attention

Categories

Cleanliness
8.44
Some reviews mentioned the cleanliness, which was generally good, but there were minor issues like an unpleasant smell.
Service
9.41
Service was described positively, though some specific staff members received mixed reviews.
Location
9.95
The location was frequently praised as excellent, contributing to positive overall impressions.
Room Quality
9.1
Rooms were spacious and comfortable, although there were mentions of issues with the mattress softness.
Amenities
8.93
Amenities were generally appreciated, including modern features like automatic lights and in-room devices.
Value for Money
9.39
Guests found the quality relative to the price to be excellent, especially regarding food and overall stay.
Food and Beverage
8.94
Food quality was generally praised, especially breakfast options, though some comments suggested improvements.
Overall Experience
9.41
Overall experiences were positive, with only a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:08

Property Description

Luxurious Accommodations
Galeria Plaza Monterrey, nestled in the heart of Monterrey, offers elegantly designed air-conditioned rooms with modern amenities like free WiFi and a TV. Enjoy city views from the terrace or relax by the outdoor pool.

Convenience at Your Fingertips
This 5-star hotel provides top-notch services including room service, a fitness centre, and a 24-hour front desk. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Prime Location and Nearby Attractions
With key landmarks like MARCO Museum Monterrey and Macroplaza within reach, Galeria Plaza Monterrey is the perfect choice for travelers. Plus, the convenience of a paid airport shuttle makes your stay even more seamless.

Book your stay at Galeria Plaza Monterrey now for an unforgettable experience!

Important information:

The cost of breakfast for children ages 7 to 12 is $11 USD.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 508 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 9.1
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.41
E
Estuardo • couple • gt
10
2026-02-14 • via Nuitee
D
David • solo_traveller • cz
9
2026-02-12 • via Nuitee
E
Edgar • couple • us
10
2026-02-10 • via Nuitee
C
carlos • couple • cl
10
Pros:

El desayuno, el gimnasio, la piscina, la vista

Cons:

Todo me gustó

2026-02-08 • via Nuitee
L
laura viviana • family_with_children • mx
10
2026-01-24 • via Nuitee
S
sebastian • couple • co
8
2026-01-24 • via Nuitee
C
Cinthia • couple • us
10
2026-01-24 • via Nuitee
J
Jose • extended_group • us
9
2026-01-19 • via Nuitee
S
Sebastian • couple • us
10
2026-01-19 • via Nuitee
L
Lislie Alexia • couple • us
10
2026-01-19 • via Nuitee
K
Karla • couple • mx
10
Agradable
Pros:

el desayuno estaba variado y muy rico, atendian muy bien

Cons:

al momento de llegar habia personas en grupo registrandose y no hubo ningun control por parte de recepcion en el check in me tarde 30 minutos lo cual se me hace demasiado.
Fuera de eso todos los de valet parking y en el desayuno fueron personas muy amables.

2026-01-13 • via Nuitee
R
Raymundo • couple • mx
10
Pros:

Excellence

2026-01-12 • via Nuitee
J
Jose • couple • pa
9
2026-01-12 • via Nuitee
C
Carlos • family_with_children • mx
9
2026-01-08 • via Nuitee
J
Juan24hr • family_with_children • mx
10
Pros:

Casi todo, es un hotel muy bueno.

Cons:

Agua de la regadera se sale...solo ese detalle

2026-01-08 • via Nuitee
P
Pieter • family_with_children • be
9
Pros:

Wonderful building in top location

2026-01-06 • via Nuitee
E
Erick • family_with_children • mx
9
Buen Hotel
Cons:

Los alimentos en precio elevado a mi parecer.
No hay suficiente estacionamiento.

2026-01-05 • via Nuitee
M
Monica • family_with_children • us
10
2026-01-05 • via Nuitee
J
Josué O. • couple • mx
10
Pros:

La habitación fue de lo más cómoda, todo el personal te atiende excelente y el desayuno es delicioso

Cons:

Todo fue excelente

2026-01-04 • via Nuitee
I
Itzel • couple • mx
8
Muy buena opción
Pros:

Muy buena opción. Las habitaciones son amplias y cómodas. El staff también muy atento y respondió cualquier duda que teníamos. La ubicación es muy conveniente, tanto cerca del centro, cerca de Galerías y también de una calle que conecta a otras partes de la ciudad. La habitación también tenía una muy bonita vista al cerro de la silla.

Cons:

Lo único que le faltó un poco fue detalles en la limpieza. Son pequeños detalles que omitieron al momento de llegar o cuando hicieron la limpieza durante nuestra estancia. Hay Alexa en la habitacion pero no funcionó. Pero en general nos gustó quedarnos ahi y si volveremos.

2026-01-04 • via Nuitee