Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor management
Breakfast quality

Categories

Cleanliness
9.56
Some reviews praised cleanliness, while others highlighted areas needing improvement.
Service
10
Many reviews mentioned friendly and helpful staff, though a negative experience with a manager was noted.
Location
10
The location was frequently praised as excellent and convenient.
Room Quality
9.06
General sentiment indicated rooms were nice but there are complaints regarding some being in need of refurbishment.
Amenities
9.56
Amenities noted positively, but no specific amenities were highlighted.
Value for Money
9.56
Sentiment varied; some felt the value was good while others had some concerns, especially with the breakfast.
Food and Beverage
9.06
Mixed reviews on food quality, specifically breakfast options.
Overall Experience
10
Despite some issues, the overall experience was mostly positive with many wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:46

Property Description

Luxurious Accommodations
Heritage hotel Santa Lucia in Split offers air-conditioned rooms with modern amenities such as flat-screen TVs, comfortable bedding, and private bathrooms. Some rooms even boast stunning city views, ensuring a memorable stay for every guest.

Exceptional Services
Enjoy the convenience of room service, airport transfers, and a bicycle rental service at your disposal. The multilingual staff, fluent in German, English, Croatian, and Italian, are available 24/7 at the reception to cater to your every need, making your stay seamless and enjoyable.

Prime Location
Situated near popular beaches like Bacvice, Ovcice, and Firule, this hotel is the perfect choice for travelers looking to explore the beauty of Split. With free WiFi, a garden, and a terrace, Heritage hotel Santa Lucia offers a tranquil retreat in the heart of the city.

Experience the perfect blend of comfort and convenience at Heritage hotel Santa Lucia. Book your stay now for an unforgettable experience in Split!

Check-in and check-out hours:

Location

Guest Reviews

9.6
Based on 1297 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.06
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.06
Overall Experience: 10
A
Amila • extended_group • se
10
Pros:

Allt

2026-02-11 • via Nuitee
G
Guillermo • family_with_children • pe
10
2026-01-20 • via Nuitee
A
Angiolina • solo_traveller • it
10
Personale gentile e molto disponibile.
Pros:

Tutto

2026-01-20 • via Nuitee
S
Sarah • solo_traveller • us
10
Worth the stay
Pros:

Both days I stayed I left early in the morning and the hotel provided me with a sack breakfast which I found amazing. They were really accommodating and a friendly staff.

2026-01-19 • via Nuitee
C
Charles James • solo_traveller • gb
10
Exellent
2026-01-19 • via Nuitee
S
Stephen • couple • gb
10
Great location and very friendly staff
Pros:

Good

2026-01-19 • via Nuitee
R
Rashmi • extended_group • us
8
2026-01-19 • via Nuitee
L
Leo • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Margaret • extended_group • us
10
2026-01-19 • via Nuitee
N
Nicole • extended_group • us
10
Excellent experience in an excellent location
Pros:

The hotel was beautiful and well maintained. It was in an excellent location to explore the old town and surrounding areas. The included breakfast was excellent and the staff was helpful. I would definitely stay here again!

2026-01-19 • via Nuitee
D
Debra • family_with_children • gb
9
2026-01-19 • via Nuitee
M
Mick • couple • au
9
2026-01-19 • via Nuitee
M
Massimo • family_with_children • it
10
2026-01-19 • via Nuitee
R
Rashmi • extended_group • us
10
Amazing
Pros:

Great location! Excellent service

2026-01-19 • via Nuitee
N
Nicole • couple • au
10
Staff particularly helpful and friendly, especially Drago.
2026-01-17 • via Nuitee
J
Jasmina • couple • si
10
2026-01-16 • via Nuitee
G
Gabriela • solo_traveller • ba
10
Pros:

Izvrsna komunikacija s odobljem

2026-01-16 • via Nuitee
H
Helen • solo_traveller • ca
10
It was a perfect hotel to explore the beautifultown of Split.
Pros:

Hotel was:
Clean, elegant, comfortable,
The location is incredible.
Staff were:
Professional, helpful, knowledgeable, friendly

Cons:

Nothing

2026-01-15 • via Nuitee
T
Tony • solo_traveller • se
10
2026-01-14 • via Nuitee
K
Kristian • couple • de
9
Pros:

Sehr gute Lage mitten im Alten Split und gleich an der Uferpromenade.

2026-01-14 • via Nuitee