Sandman Signature Vancouver Downtown Hotel

Hotels
•
Sandman Hotel Group
7.6 (2367 reviews)
180 West Georgia Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Outdated room facilities

Categories

Cleanliness
6.73
The room quality was reported as dated and not clean, with issues such as hair found in the bathroom.
Service
8.2
Most reviews highlighted friendly and helpful staff, particularly mentioning individual staff members who enhanced the experience.
Location
9.24
Multiple reviews praised the location as excellent, especially for those visiting events nearby.
Room Quality
6.69
Reports of outdated rooms, hard beds, and maintenance issues suggest a lower rating in this area.
Amenities
7.72
The availability of facilities like a pool was noted, but issues with wifi and limited TV channels were significant drawbacks.
Value for Money
7.68
Given the pricing provided and experiences reported, the value was considered okay, but some found it not worth the price.
Food and Beverage
6.73
Negative experiences with the food service at the hotel were reported, affecting this rating.
Overall Experience
7.8
While there were some drawbacks, guests still reported having a positive overall experience, often attributing it to the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:21

Property Description

Convenient Central Location
Located in the heart of Vancouver, Sandman Hotel Vancouver City Centre offers a perfect blend of comfort and convenience for travelers. Just a short stroll from the vibrant Robson Street shopping district, guests can easily explore the city's best attractions.

Modern Amenities
Indulge in the hotel's indoor pool, hot tub, and well-equipped fitness centre for a relaxing stay. Each guestroom features a 32" flat-screen TV, work desk, and complimentary WiFi, ensuring a comfortable and connected experience.

Dining Options
Satisfy your cravings at Moxies with delicious meals throughout the day, or unwind at the Shark Club Bar and Grill with a refreshing drink. With an array of dining choices nearby, culinary adventures await just steps away.

Book your stay at Sandman Hotel Vancouver City Centre for a memorable Vancouver experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a $1 CAD verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.

We're renovating and excited to share with you that from September 22, 2025 to February 2026 we are upgrading our hotel as part of our continued dedication to enhance our property and service. You may experience some noise during a regular business day (Monday to Friday). We apologize for any inconvenience that this may cause and look forward to welcoming you!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

Location

Guest Reviews

7.6
Based on 2367 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 7.8
Y
yuma • couple • au
9
It’s a good hotel and I’d recommend it for a short stay.
Pros:

The shower has excellent water pressure.

Cons:

The air conditioning is somewhat outdated.

2026-02-13 • via Nuitee
L
Lisa • solo_traveller • ca
9
2026-02-12 • via Nuitee
G
Glenda • couple • ca
10
Enjoyed the stay. Found the staff to be very friendly and accommodating.
Pros:

Location and friendliness!

2026-02-12 • via Nuitee
D
Dave • couple • ca
7
2026-02-11 • via Nuitee
D
Daniel • couple • gb
8
Pros:

Good location even if you're not going to the arena or stadium. Quick and easy check in and stay.

Cons:

We were Unsure about the breakfast situation, but there are plenty options around anyway.

2026-02-11 • via Nuitee
H
Hemant • solo_traveller • id
7
2026-02-10 • via Nuitee
R
Rob • solo_traveller • au
10
2026-02-08 • via Nuitee
J
Jessica • couple • au
7
2026-01-31 • via Nuitee
A
Alice • couple • ca
7
Good value for money
Pros:

The room was clean and spacious with a good view. Comfortable beds. Excellent location

Cons:

Small elevators only fit 6 people at time and one was broken so often long line up to get up to our floor. Jets in hot tub in pool area barely worked.

2026-01-29 • via Nuitee
旻綺 • family_with_children • tw
7
2026-01-28 • via Nuitee
M
martin • couple • ca
10
Pros:

stayed there many times every year for over 20 years

2026-01-28 • via Nuitee
J
Jo-Ina • couple • ca
10
Cons:

Sadly only one elevator was working and the hotel was booked solid.

2026-01-28 • via Nuitee
S
Shari • couple • ca
8
Pros:

Location, room was beautiful, staff was great.

Cons:

We were right beside the elevator so I had the worst sleep. Kept hearing the elevator all night. Will only stay again if not near the elevator.

2026-01-28 • via Nuitee
J
Julia • couple • ca
9
Pros:

Location, staff, cleanliness and comfort

Cons:

No bathtub

2026-01-27 • via Nuitee
V
Vickie • couple • ca
4
Pray you get a room on a lower floor so you can take the stairs and not have to take the elevator with staff and the gar
Pros:

Location to my medical appointment

Cons:

Paying to park your car???? Elevator only one working? I get things happen but talked to someone who stays here often for work and they say they have this issue all the time. Maybe update your flooring as everytime the elevator stopped the flooring looked horrible- hot tub jets did not work - smallest hotel room I’ve ever stayed in with the mini fridge just sitting on the floor

2026-01-27 • via Nuitee
A
Aleasha • couple • ca
4
Unsanitary
Pros:

Great location

Cons:

Dirty rooms, mould in first time got moved to another room which was a downgrade and had dirty handprint on the walls

2026-01-25 • via Nuitee
M
marilynne • extended_group • ca
8
Perfect location very friendly staff
Pros:

I didn't get the breakfast ?

Cons:

The stay was fine ( elevators were not all working but that couldn't be helped ) I tried to reach out once we left but didn't recieve a call back .

2026-01-24 • via Nuitee
L
Leslie • couple • us
9
2026-01-23 • via Nuitee
L
Lisa • family_with_children • ca
10
2026-01-22 • via Nuitee
K
Karen Joy • family_with_children • ph
10
2026-01-21 • via Nuitee