Sandman Signature Vancouver Downtown Hotel

Hotels
•
Sandman Hotel Group
7.6 (2382 reviews)
180 West Georgia Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Outdated room facilities

Categories

Cleanliness
6.73
The room quality was reported as dated and not clean, with issues such as hair found in the bathroom.
Service
8.2
Most reviews highlighted friendly and helpful staff, particularly mentioning individual staff members who enhanced the experience.
Location
9.24
Multiple reviews praised the location as excellent, especially for those visiting events nearby.
Room Quality
6.69
Reports of outdated rooms, hard beds, and maintenance issues suggest a lower rating in this area.
Amenities
7.72
The availability of facilities like a pool was noted, but issues with wifi and limited TV channels were significant drawbacks.
Value for Money
7.68
Given the pricing provided and experiences reported, the value was considered okay, but some found it not worth the price.
Food and Beverage
6.73
Negative experiences with the food service at the hotel were reported, affecting this rating.
Overall Experience
7.8
While there were some drawbacks, guests still reported having a positive overall experience, often attributing it to the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:21

Property Description

Convenient Central Location
Located in the heart of Vancouver, Sandman Hotel Vancouver City Centre offers a perfect blend of comfort and convenience for travelers. Just a short stroll from the vibrant Robson Street shopping district, guests can easily explore the city's best attractions.

Modern Amenities
Indulge in the hotel's indoor pool, hot tub, and well-equipped fitness centre for a relaxing stay. Each guestroom features a 32" flat-screen TV, work desk, and complimentary WiFi, ensuring a comfortable and connected experience.

Dining Options
Satisfy your cravings at Moxies with delicious meals throughout the day, or unwind at the Shark Club Bar and Grill with a refreshing drink. With an array of dining choices nearby, culinary adventures await just steps away.

Book your stay at Sandman Hotel Vancouver City Centre for a memorable Vancouver experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a $1 CAD verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.

We're renovating and excited to share with you that from September 22, 2025 to February 2026 we are upgrading our hotel as part of our continued dedication to enhance our property and service. You may experience some noise during a regular business day (Monday to Friday). We apologize for any inconvenience that this may cause and look forward to welcoming you!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

Location

Guest Reviews

7.6
Based on 2382 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 7.8
C
Colleen • couple • ca
9
Wonderful experience
Pros:

Location is premium! Staff was friendly. We had amazing food and great service in both restaurants. Will be staying there again for sure.

2026-03-20 • via Nuitee
K
Kelsey • family_with_children • ca
9
2026-03-20 • via Nuitee
R
Rachel • solo_traveller • ca
9
2026-03-18 • via Nuitee
S
Sawyer • solo_traveller • us
8
2026-03-18 • via Nuitee
M
MD. SHAHIDUL • couple • bd
8
My stay was over all good.
Pros:

Sometimes unwanted sound.

Cons:

They don't clean the room on time.

2026-03-18 • via Nuitee
I
Ivona • couple • ca
9
2026-03-17 • via Nuitee
M
Mario • family_with_children • es
7
2026-03-17 • via Nuitee
E
Erica • couple • us
8
Pros:

It was a great location as its walking distance to The Center.

2026-03-16 • via Nuitee
B
Brie • couple • us
7
Quick stay comfortable bed!
Pros:

Location. Pool was fun

Cons:

Small room but had everything.

2026-03-16 • via Nuitee
D
David • solo_traveller • ca
8
2026-03-15 • via Nuitee
S
Shawna • family_with_children • ca
7
Great location, front staff excellent, comfortable.
Pros:

Comfortable beds, room appliances worked, very excellent staff

Cons:

Elevator went out of service for a time. #of elevators was overwhelming at arrival. Curtains in the room were broken, noise from around hotel permeated room through the night. Key cars stopped working even though we got late checkout.

2026-03-15 • via Nuitee
K
Kelly • family_with_children • ca
9
It was a good stay
Pros:

It was close to Roger’s arena

Cons:

Nothing

2026-03-14 • via Nuitee
M
Michael • family_with_children • us
9
2026-03-14 • via Nuitee
E
Emilie • solo_traveller • dk
7
Pros:

Der var virkelig rart, sengen var god og det var en helt vildt god placering, det var godt både ifht byen og ifht rogers arena

Cons:

Bruseren var dårlig. Derudover lugtede der på skift af enten hash eller cigaretter på gangene. Det var lidt øv. Dog gik værelset fri så det gik i sidste ende.

2026-03-11 • via Nuitee
K
Kayla • family_with_children • ca
8
Pros:

We love that it’s always close to where we need when we go. And that there is a pool and hot tub for the kids to play in and us adults to relax in. Thank you.

2026-03-11 • via Nuitee
S
Scott • extended_group • us
8
A perfect location very near stdium and many places to eat on Robson Street.
Pros:

Staff was best - desk clerks, waitresses and cleaning staff were all friendly and helpful.

Cons:

floor coverings dated.

2026-03-10 • via Nuitee
L
Laurie • couple • ca
1
Wont be going back
Pros:

Nothing

Cons:

Room was too small! Nothing like when i saw on the pictures

2026-03-09 • via Nuitee
B
Barbara • couple • ca
6
Pros:

The bathroom was dirty in the corners

Cons:

Bed was comfortable

2026-03-09 • via Nuitee
C
Carina • family_with_children • ca
8
2026-03-09 • via Nuitee
G
Geoffroy Nicaise • solo_traveller • ca
10
Pros:

Clean

Cons:

N/A

2026-03-07 • via Nuitee