ARCOTEL Onyx Hamburg

Hotels
8.5 (10354 reviews)
Reeperbahn 1a , Hamburg , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central Location
Friendly Staff
Cons:
Crowded Dining Space
Bed Length Issues

Categories

Cleanliness
8
General mention of clean spaces but noted some issues with the breakfast room's crowding.
Service
9
Consistently praised for friendly and helpful staff.
Location
9
Many reviews mention a super central location with easy access to major areas.
Room Quality
8
Generally good room sizes, though some issues noted about bed lengths and slight design concerns.
Amenities
8.5
Amenities like the breakfast buffet and room facilities received positive comments.
Value for Money
8.5
The price-performance ratio was seen as very good in multiple reviews.
Food and Beverage
8.5
The breakfast was rated positively, but some noted that it could be wider in variety.
Overall Experience
8.5
Reviewers expressed a generally happy and positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:15

Property Description

Central Location in St Pauli District
Experience the vibrant heart of Hamburg at our 4-star hotel, ARCOTEL Onyx Hamburg. Enjoy spacious, non-smoking rooms with free Wi-Fi and a trendy bar, all nestled in the lively St Pauli district.

Chic Interiors and Modern Amenities
Relax in our quiet rooms adorned with stylish furniture, sunshine yellow accents, and modern comforts like a flat-screen TV and iPod docking station. Unwind in the cozy window seat after a day of exploring the city.

Convenient and Trendy Surroundings
Indulge in a hearty breakfast at Bar Wiener Café, explore the trendy Reeperbahn district, and visit nearby attractions like Speicherstadt and Port of Hamburg. With St Pauli Underground Station just steps away, the city is yours to discover.

Book now for an unforgettable stay at ARCOTEL Onyx Hamburg!

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 10354 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
C
Christian family_with_children de
7
Pros:

Gute Auswahl beim Frühstück.
Großzügige Zimmer. Passendes Bett.

Cons:

Die Kellnerin in der Bar war überfordert. Die Hauslüftung war auch Nachts nicht gerade ruhig.
Teurer Parkplatz

2026-02-14 via Nuitee
R
Rebecca family_with_children de
9
Immer wieder gut
Pros:

Wir sind sehr zufrieden mit dem Hotel. Wir haben schon mehrere Male hier eingecheckt und es war immer gut. Das Personal ist freundlich, die Lage super, wenn man in der Umgebung etwas unternehmen möchte und die Zimmer sind immer sauber. Dieses Mal haben wir das erste Mal den Service der Gepäckaufbewahrung wahrgenommen und waren sehr zufrieden.

2026-02-14 via Nuitee
S
Steffi couple de
9
2026-02-14 via Nuitee
A
Annelie couple de
8
2026-02-14 via Nuitee
D
Dr. Dariusch couple de
10
2026-02-14 via Nuitee
M
MarkyMark family_with_children de
8
2026-02-14 via Nuitee
M
Michael solo_traveller de
9
Ein schöner Aufenthalt und ich komme gerne wieder
Pros:

Hervorzuheben ist der freundliche Empfang und die tolle zentrale Lage.

2026-02-14 via Nuitee
T
Torsten solo_traveller de
9
2026-02-14 via Nuitee
J
Joachim solo_traveller de
10
2026-02-14 via Nuitee
M
Michael couple de
8
Es war ein sehr schöner Aufenthalt. Kommen sehr gerne wieder
Pros:

Die Unterkunft ist sehr zentral. Kurzer Weg zur u-Bahn, kurzer Weg zum Hafen .

Cons:

Das einzige was zu bemängeln wäre, das der Frühstücksraum zu klein ist und man wie in einer Wartehalle sitzt. Das Frühstück selbst war Mega lecker.

2026-02-13 via Nuitee
O
Oliver couple de
10
2026-02-13 via Nuitee
S
Sinisa solo_traveller rs
10
2026-02-13 via Nuitee
R
Roetzer family_with_children de
9
2026-02-13 via Nuitee
M
Manfred Hansen family_with_children de
10
Pros:

Es war sehr schön es hat uns sehr gefallen.

Cons:

2026-02-13 via Nuitee
M
Michel family_with_children de
8
2026-02-12 via Nuitee
A
Ales extended_group de
9
2026-02-12 via Nuitee
U
Uwe couple de
8
2026-02-12 via Nuitee
M
Michel family_with_children de
8
Pros:

Alles gut

Cons:

Parkplatz nicht reservierbar

2026-02-12 via Nuitee
J
Jörg family_with_children de
10
2026-02-12 via Nuitee
I
Ina couple de
7
2026-02-11 via Nuitee