ABode Canterbury

Hotels
•
Brownsword Hotels
7.8 (3306 reviews)
30-33 High St , Canterbury , gb

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional staff and managers
Amazing location
Dog-friendly with nice touches
Cons:
Cleanliness issues
Slow service in the restaurant
Overpriced drinks

Categories

Cleanliness
6.55
Issues noted with cleanliness such as wallpaper peeling and cracks in the bathroom.
Service
8.55
Staff were exceptional and professional, but service at the restaurant was slow.
Location
9.55
Excellent location, ideal for exploring the area.
Room Quality
7.55
Room was nice but had issues like a non-working air conditioning and glass stand crack.
Amenities
7.55
Good amenities but missing some items such as a room service menu.
Value for Money
7.55
While the hotel has luxury touches, some guests felt it was overpriced.
Food and Beverage
7.55
Food was decent, but breakfast was lukewarm and not covered for transport.
Overall Experience
7.55
Mostly positive stay, but significant issues with certain aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:22

Property Description

Historic Location and Award-Winning Dining
Nestled within Canterbury’s ancient city walls, ABode Canterbury stands a stone's throw away from the iconic Canterbury Cathedral. Indulge in the culinary delights of the award-winning County Restaurant and unwind with creative drinks at the lively cocktail bar.

Luxurious Accommodation
Experience luxury at its best in the elegant rooms of Abode Hotel Canterbury. Each room boasts a lavish en-suite bathroom with a rejuvenating monsoon shower, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Enjoy a cup of tea with the provided facilities and pamper yourself with bespoke luxury toiletries.

Vibrant Surroundings and Attractions
Immerse yourself in the vibrant atmosphere of the pedestrianised High Street, surrounded by charming shops and cafés. Explore the nearby Canterbury Tales attraction or take a short drive to the Dover Docks. Your unforgettable Canterbury experience awaits at ABode Canterbury.

Important information:

Parking is available for GBP 25 per day on a first come first served basis. Parking is limited.

The hotel is located on the pedestrianized High Street, with access by car at Stor Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR.

If the car park is full, then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk, which will happily look after it while you park your car.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3306 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.55
Room Quality: 7.55
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
C
Colin • solo_traveller • gb
8
Very pleasant, great location
Pros:

Central location, clean and tidy. Pleasant staff.

Cons:

Attended a 60th party. Slow to get drinks at back bar

2026-02-14 • via Nuitee
D
Dave • family_with_children • gb
8
2026-02-14 • via Nuitee
K
Kerry • couple • gb
10
2026-02-13 • via Nuitee
L
Ledi • couple • gr
10
Great service, excellent cleanliness, and a very relaxing visit.
Pros:

I had a wonderful stay at ABode Canterbury. The room was exceptionally clean, comfortable, and very well presented. The staff were welcoming, friendly, and always happy to help with anything I needed. The overall atmosphere made my visit to Canterbury even more enjoyable. I would happily stay here again and highly recommend it.

2026-02-13 • via Nuitee
L
Ledi • couple • gr
10
Pros:

Clean, comfortable, and welcoming from start to finish.

2026-02-13 • via Nuitee
L
lance • solo_traveller • gb
4
Disappointing
Pros:

Location

Cons:

The whole feeling the hotel was about to cease trading

2026-02-12 • via Nuitee
I
Ian • couple • gb
10
Excellent
Pros:

Everything. Daniel the barman was brilliant

2026-02-12 • via Nuitee
C
Christine • couple • gb
7
2026-02-12 • via Nuitee
V
Victoria • couple • gb
6
2026-02-12 • via Nuitee
L
Lee • couple • gb
9
Great place to stay in Canterbury
Pros:

Love building, great location, very nice rooms. The staff couldn’t have been nicer or done more for us during our stay. So friendly.

Cons:

Our shower head wasn’t great, the water aimed almost straight downwards so you had to lean into get under the spray.

2026-02-11 • via Nuitee
C
Cara • couple • gb
6
Convenient location friendly staff , in need of updating in the room we had. Smaller details like filling up the body wa
Pros:

Staff were friendly and helpful

Cons:

Only one set of towels in the bathroom, body wash bottles were empty , bathroom was very tired and the sink was blocked a took forever to drain away .

2026-02-11 • via Nuitee
P
Patrick • couple • gb
3
Disappointed and sad
Cons:

Continental breakfast. Guests allowed to pick one item from each section, it was waitress service. 1 small cup of coffee, £4.25 fora refill. What a shame they are doing this, we loved staying there, but won’t be staying again

2026-02-10 • via Nuitee
D
david • family_with_children • gb
3
Very disappointing!
Cons:

Why would an establishment that is in such a good position to Canterbury let itself down so badly.
Times are hard for all but when one books a stay away as a treat with hard earned money it’s not only disappointing but infuriating when you come away feeling ripped off!
Room was dirty, filthy net curtains windows dirty.
Drips of some sort of fluid running down the mirror ( quite revolting)! Broken plug in bathtub.
Room and bathroom needed a complete overhaul!
The room was very small and nothing like the photos when we booked.
The so called “Good Breakfast” that was included in the price was a very poor and mean portioned continental breakfast not a cooked breakfast (that is an extra cost!) very misleading!
No coffee or tea pots just a very lukewarm small cup brought to the table.
When food did come it was poor quality cold and portions so small .

Come on Abode sort it out ,your in a prime location you really need to do better for the customer , reputation is everything . Other places we normally stay were fully booked you were the only ones that had a room , now I know why!
All in all very disappointing!!!

2026-02-10 • via Nuitee
W
Wright • solo_traveller • gb
10
Brilliant Hotel and Location
Pros:

Hotel Room was very spacious and very clean. The bed was massive and very comfortable. The greeting from the staff on reception was very friendly. Breakfast was delicious as well and good value for money. Would definately stay here again another time.

Cons:

Nothing

2026-02-09 • via Nuitee
E
Eryn • couple • gb
9
Great stay!
Pros:

The property is located in an ideal location.
The staff are really welcoming.
The bed was comfy, and the room was very clean.

Cons:

It includes ‘breakfast’ but only continental options, a cooked breakfast is £14 extra.

2026-02-09 • via Nuitee
T
Tara Pearson • extended_group • gb
8
2026-02-09 • via Nuitee
L
Luke • couple • gb
8
Pros:

Room was spacious and the bed was comfy. Location is superb, couldnt be better placed, and looking over that tudor looking gallery. Breakfast was excellent.

Cons:

Unclean windows and bits of old ripped up reciept on one of the chairs. Staff were very nice, but took very long at breakfast. Though the breakfast was delicious.

2026-02-09 • via Nuitee
L
Lorraine • couple • gb
9
Lovely hotel, well located with excellent staff.
Pros:

The staff were incredibly friendly and went above and beyond to ensure our expectations were met. Even going so far as to explain the breakfast service to us at check-in, as they had encountered issues with other peoples expectations previously. I felt it was excellent value for money and the team really were incredibly helpful. This hotel is in the perfect location for exploring Canterbury.

Cons:

There was building work going on next door, but this was out of their control. It started at 0800 on the Saturday morning right next to the room we were staying in.

2026-02-09 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Welcoming and helpful staff and a perfect location. Breakfast was spot on too.

2026-02-08 • via Nuitee
A
Alan • solo_traveller • gb
8
2026-01-31 • via Nuitee