ABode Canterbury

Hotels
Brownsword Hotels
7.8 (3306 reviews)
30-33 High St , Canterbury , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional staff and managers
Amazing location
Dog-friendly with nice touches
Cons:
Cleanliness issues
Slow service in the restaurant
Overpriced drinks

Categories

Cleanliness
6.55
Issues noted with cleanliness such as wallpaper peeling and cracks in the bathroom.
Service
8.55
Staff were exceptional and professional, but service at the restaurant was slow.
Location
9.55
Excellent location, ideal for exploring the area.
Room Quality
7.55
Room was nice but had issues like a non-working air conditioning and glass stand crack.
Amenities
7.55
Good amenities but missing some items such as a room service menu.
Value for Money
7.55
While the hotel has luxury touches, some guests felt it was overpriced.
Food and Beverage
7.55
Food was decent, but breakfast was lukewarm and not covered for transport.
Overall Experience
7.55
Mostly positive stay, but significant issues with certain aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:22

Property Description

Historic Location and Award-Winning Dining
Nestled within Canterbury’s ancient city walls, ABode Canterbury stands a stone's throw away from the iconic Canterbury Cathedral. Indulge in the culinary delights of the award-winning County Restaurant and unwind with creative drinks at the lively cocktail bar.

Luxurious Accommodation
Experience luxury at its best in the elegant rooms of Abode Hotel Canterbury. Each room boasts a lavish en-suite bathroom with a rejuvenating monsoon shower, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Enjoy a cup of tea with the provided facilities and pamper yourself with bespoke luxury toiletries.

Vibrant Surroundings and Attractions
Immerse yourself in the vibrant atmosphere of the pedestrianised High Street, surrounded by charming shops and cafés. Explore the nearby Canterbury Tales attraction or take a short drive to the Dover Docks. Your unforgettable Canterbury experience awaits at ABode Canterbury.

Important information:

Parking is available for GBP 25 per day on a first come first served basis. Parking is limited.

The hotel is located on the pedestrianized High Street, with access by car at Stor Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR.

If the car park is full, then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk, which will happily look after it while you park your car.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3306 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.55
Room Quality: 7.55
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
A
Alina family_with_children ch
8
2026-03-07 via Nuitee
V
vastarella couple it
8
Pros:

La posizione

Cons:

La finestra bloccata

2026-03-06 via Nuitee
A
Angela couple gb
6
We had a lovely stay the day staff went above and beyond. We had drinks put in our room and when we got to our rooms lat
Pros:

Location is very good day staff were lovely and very helpful. Night staff could’ve been better.

Cons:

The bar shuts at 11 it should serve residence of the hotel later till 12 midnight

2026-03-05 via Nuitee
A
allison couple gb
8
Great location in a very comfortable hotel, terrible breakfast service
Pros:

Location is excellent. The bonus was safe secure parking right in the centre of Canterbury. The room was clean and very well appointed. The reception staff were really attentive.

Cons:

The breakfast service was terrible. They say a continental breakfast is included. This is not a buffet and amounted to one piece of toast and a croissant which took 30 minutes to be served.. People were walking out as it was taking so long to process orders which were not for cooked breakfasts !!!!

2026-03-05 via Nuitee
T
Terence solo_traveller gb
8
2026-03-05 via Nuitee
R
Roger couple gb
6
Pros:

Very central for Canterbury

Cons:

Breakfast was disappointing the price stated includes breakfast, but failed to state continental only, for cooked breakfast and additional charge was levied. The hotel Car park cost £25 per day.

2026-03-05 via Nuitee
H
Helen couple gb
9
2026-03-05 via Nuitee
J
Joana solo_traveller pt
9
Comfortable and cozy
Pros:

amazing location, rooms are extremely comfortable and cozy

Cons:

i prefer buffet breakfast rather than ordering something specific from a list

2026-03-04 via Nuitee
E
Emma couple gb
8
Great location!
Pros:

Great location!

Cons:

Small room for what we paid! Booked premium and got a standard room.

2026-03-03 via Nuitee
M
Maxine couple gb
5
Definitely not a 5* not worth the money
Pros:

Beautiful building, in a really good location.
Comfortable bed and lovely room.

Cons:

Very flat pillows which were uncomfortable, when I asked for firmer pillows I was told there wasn’t any, that the pillows were all the same.
The continental breakfast was poor. Not very good choices, I had the fruit and toast/croissant. The fruit was one strawberry cut up, 2 squares of pineapple and melon. The toast came with a very small amount of butter that wasn’t enough for 2 slices of very normal bread and I’m still waiting for the jam to arrive.
My husband chose the porridge was barely warm, and he finally got his orange juice at the end of breakfast after asking twice for it.
A continental should have a choice of fruits, breads and cheeses and meats. A pot of tea/coffee or at least a free top up, instead of one cup.
Also the parking should be free, we had to pay £25 a night for parking even though it’s the hotels car park.

2026-03-02 via Nuitee
G
Galle couple gb
10
2026-03-02 via Nuitee
L
Lisa couple gb
6
Convent location but not worth the money
Pros:

The location

Cons:

There was a very musty/damp smell as we walked into our room , the bathroom was dingy , had a light bulb missing , the shower was just hanging out of a hole in the ceiling , it was a very tired hotel that needs some work on it . Our booking included a continental breakfast which I asked on reception if I could upgrade but I was told I had to do that in the morning in the restaurant, so when I asked them if we could upgrade I was told that my booking included breakfast so we went ahead and ordered and then when we checked out we were charged £29.75 !

2026-03-01 via Nuitee
A
Ann couple gb
10
Pros:

Friendly helpful staff.
Comfortable room. Good breakfast

2026-03-01 via Nuitee
S
Sonja family_with_children de
8
2026-03-01 via Nuitee
E
Emma couple gb
9
Short midweek stay
Pros:

Great location, staff and breakfast.

2026-03-01 via Nuitee
H
Heather couple gb
8
Pros:

The staff were helpfull and welcoming.
Perfect location in town

Cons:

I couldn't find the towels but was told on our way out that if was in a bag in the cupboard.
Normally the towels would be easy to find.

2026-02-28 via Nuitee
D
Daniel and Visatevy solo_traveller fr
8
2026-02-28 via Nuitee
C
Christine couple nl
8
Heel fijn en middenin de historische stad.
Pros:

Ligging, prima kamer en badkamer. Personeel
Is erg vriendelijk.

2026-02-27 via Nuitee
J
jeremy couple gb
1
Disappointed
Cons:

Breakfast not as advertised

2026-02-27 via Nuitee
P
Peter John couple gb
9
2026-02-26 via Nuitee