Grand Plaza Marrakech

Hotels
8.7 (1339 reviews)
Angle Avenue Mohammed VI et Avenue Hassan II , Marrakech , ma

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Need for more vegan options
Pool could be warmer
Construction noise near pool

Categories

Cleanliness
8.63
The room we got was very spacious and beds are very comfortable.
Service
9.1
Staff is exceptionally friendly and service-oriented, with special mentions for helpful staff.
Location
9.14
The hotel is well-located and very hygienic.
Room Quality
8.59
The rooms were spacious and well-maintained.
Amenities
8.62
Pool and outdoor options were appreciated, but some may find the pool needs heating.
Value for Money
8.58
Value seems reasonable given the overall experience.
Food and Beverage
8.13
Breakfast was good, but some variety is lacking for specific dietary needs.
Overall Experience
8.8
Overall a positive experience with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:54

Property Description

Luxurious Accommodation and Dining

Experience the epitome of luxury at our stylish hotel, conveniently situated in front of Marrakech Train Station. Indulge in our modern air-conditioned guest rooms with flat-screen TVs and elegant en suite bathrooms. Choose from a variety of dining options including international, Moroccan, and Italian cuisine served in our exquisite restaurants.

Recreational Activities and Relaxation

Unwind by the outdoor swimming pool or enjoy a refreshing drink at the poolside bar. Stay active at our fitness centre overlooking the pool or pamper yourself with a massage or hammam treatment at the spa. For entertainment, visit our on-site nightclub or try your hand at bowling in our facilities.

Convenient Location and Services

With free Wi-Fi, parking, and proximity to popular attractions like Place Jamaâ El Fna Square, our hotel offers convenience and comfort. Take advantage of the bus services right outside the hotel for easy transportation. Book your stay now for a truly unforgettable experience.

Important information:

We would like to inform that some maintenance work will take place at the property entrance from June 01rst to June 16th 2024. This work is essential to offer our customers an even better experience.

Please note that this work may cause some noise pollution during the day for rooms with a theater view, however our hotel OPERA PLAZA will maintain its normal activities by ensuring their hotel services. We sincerely apologize for any inconvenience this may cause. We understand the importance of your peace and quiet and will do everything we can to minimize disruption during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 1339 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
J
juliajZ9991IW Couples
10
Wonderful location and excellent service
Pros:

Very convenient next to the train station. Beautiful hotel, clean and great service. We enjoyed the afternoon by the pool

2026-03-13 via Tripadvisor
N
Nicolas couple fr
10
Très bon établissement, sérieux, rien à redire, vous pouvez y séjourner les yeux fermés, bel hôtel, bien placé, propreté
Pros:

Très bon établissement, sérieux, rien à redire, vous pouvez y séjourner les yeux fermés.

2026-03-13 via Nuitee
S
Sarah couple pt
8
Very enjoyable
Pros:

Location was excellent
Rooms were a good size
We were overlooking the pool
Pool area was lovely

Cons:

We were charged for asking for a bucket of ice to be sent to the room .

2026-03-13 via Nuitee
F
françois family_with_children th
8
Bon rapport qualité pris
Pros:

A 2km de la place dejma el fna à l'angle d'un carrefour avec belle piscine et bon restaurant

2026-03-13 via Nuitee
S
Sam couple gb
8
Great location close to centre (beside train station).
Pros:

Nice pool, although water unheated so very cold during March. Good sized room and comfortable bed.

Cons:

Heating / aircon in room wasn’t working well and room was far too warm first three days.

2026-03-13 via Nuitee
P
PHILIP family_with_children gb
8
2026-03-13 via Nuitee
M
Miriam couple es
8
Pros:

The gym, buffet breakfast and pool area

Cons:

The variety of fruits was very small, would be great to have more options and the coffee quality wasn’t good

2026-03-13 via Nuitee
F
fatiha couple fr
10
Hôtel super bien situé avec un personnel exceptionnel Je reviendrai sans hesitation
2026-03-12 via Nuitee
M
Melisa extended_group bg
9
Good value for the money
Pros:

It was clean,our triple room was spacious and with nice view.

Cons:

There was no alternative milk on the breakfast,at least I did not see it.

2026-03-11 via Nuitee
W
Waleed family_with_children kw
5
2026-03-11 via Nuitee
B
beatrice family_with_children fr
10
2026-03-11 via Nuitee
A
Age family_with_children ee
10
2026-03-10 via Nuitee
N
Nisa extended_group nl
10
İk ben zo blij dat ik dit hotel had geboekt ipv riad. Binnen 10 a 15 min ben je al bij heel veel bezienswaardigheden.
Pros:

Geweldige locatie, het personeel was zeer vriendelijk.
Zeker een aanrader ook als je met de trein wilt reizen, treinstation is tegenover het hotel.

Cons:

-

2026-03-10 via Nuitee
I
Ingelise extended_group dk
9
Central beliggenhed rolig og pænt hotel
Pros:

Fin og alsidig

2026-03-10 via Nuitee
A
Ambika extended_group gb
5
Good hotel facilities and could be great if the staff cared more
Pros:

Good breakfast spread and staff making fresh omelettes and pancakes
Good decor of room and shower facilities were all new and worked well
Hotel gave complimentary water bottles each day
Good central location if not in a riad right in the medina

Cons:

No cutlery or napkins when we ate at the pool for breakfast, but then I noticed they set the table for other guests. I passed on the feedback politely and thereafter there was a very awkward vibe with the staff unfortunately.
After the first night they didn't clean the room until we asked them to later in the day, I’ve never stayed anywhere that doesn’t clean the room - we had to keep on asking them daily.
No currency exchange despite advertising that they did with a currency board - very stand offish at the desk, they just told us to look for an ATM in the station but two hours later they served other people?! They also wouldnt help us break our larger currency into smaller notes for taxis despite having a cash point at the main reception and bars.
No room service despite being within room service hours on menu - had to request politely if they could honour the room service menu hours
Random note left in our room on toilet tissue from IT department checking our wifi and asking us to rate them 10 stars
Staff very noisy in early morning when starting shift disturbing sleep and answering calls very loudly
Staff overall didn’t seem like they could be bothered unless you are a man or speak French!

2026-03-09 via Nuitee
E
Enrico family_with_children it
9
2026-03-09 via Nuitee
L
lumam2026 Couples
10
Great value Hotel
Pros:

Me and my partner booked the hotel for 4 nights in February and I must say that the hotel is well equipped, staffs are lovely and helpful,
The breakfast was honestly better than what I expected, it has a lot of variety from fruits to pastries, not much hot food, the mint tea is a must and the omelettes and the fresh made msammen is amazing, it has the basic and essentials to start your day.
The room (502 if I remember correctly) we stayed in had a beautiful view to the Opera from our balcony, however, it can be quite loud especially with all the traffic and ambulances going past but not so much during the night.
The housekeeping service was essential to keep our room clean which added up when coming back from a day out.
The toilet was okay, with a small mysterious leaking coming from the shower area but it would come and go during our stay (didn’t bother us so much since we used the mat towels provided), the bathroom and the shower area could be more clean in my opinion.
The location was perfect for us, McDonald’s, ATM, authentic local restaurants near by and getting to tourist areas was easy on taxi, which the staffs helped us a lot with.
Overall, great stay, no major problems or complaints to be made and in my opinion it has a lot of potential to become a 5 star hotel ! :)

2026-03-08 via Tripadvisor
F
Francis family_with_children ma
9
Je recommande cet hôtel, allez-y les yeux fermés
Pros:

Bel accueil, peronnel professionnel, chambre très confortable, très propre, belle grande douche, literie parfaite. Petit déjeuner au bord de la piscine. Possibilité de déposer ses bagages en bagagerie si nécessaire. C'est parfait.

Cons:

Rien

2026-03-08 via Nuitee
D
Danilo family_with_children it
9
2026-03-08 via Nuitee
V
van Teeseling extended_group nl
8
Fijn hotel
Pros:

Nette kamers, vriendelijk personeel en een goede parking

Cons:

Nvt

2026-03-08 via Nuitee