Biwako Hotel

Hotels
8.8 (1098 reviews)
Hamamachi 2-40 , Otsu , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Lovely views
Spacious room
Good breakfast
Helpful staff
Cons:
Room cleanliness can be better
Dining area was busy

Categories

Cleanliness
8.19
Room cleanliness can be better.
Service
9.16
Staff is very helpful and attentive.
Location
9.2
Lovely views and great location by the lake.
Room Quality
9.15
Spacious room with a great view.
Amenities
8.68
Good amenities including onsen and pool.
Value for Money
8.64
Fair pricing for the quality provided.
Food and Beverage
8.69
Breakfast was very good, but the dining area was busy.
Overall Experience
8.66
A very enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:24

Property Description

Luxurious Amenities
Biwako Hotel offers an outdoor pool, indoor/outdoor hot spring baths, and 6 restaurants and bars for a truly indulgent experience.

Convenient Location
Located just a 5-minute walk from Keihan Hamaotsu Train Station, with free pick-up shuttles from JR Otsu Station, the hotel provides easy access to nearby attractions.

Cultural Experiences
Guests can enjoy traditional Japanese hospitality with Yukata robes, a sauna, and proximity to iconic temples like Ishiyama-dera and Mii-dera.

Experience luxury, convenience, and culture at Biwako Hotel. Book now for an unforgettable stay!

Important information:

Children aged 0-6 years can stay free of charge.
Children can stay in the room for an additional fee of 2,200 JPY even if they do not require an extra bed, up to the same number as the adults staying in the room.

Guests who require children's cots must make a reservation in advance. A limited number of cots are available, and availability is not guaranteed. Contact details can be found on the booking confirmation.

Children staying in existing beds who want to eat breakfast must make a reservation in advance. Fees apply. Contact details can be found on the booking confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1098 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
C
chung-ping • family_with_children • tw
10
很美，很放鬆。
2026-02-13 • via Nuitee
M
Makiko • couple • jp
6
旧友との再会(^^)v
Pros:

窓からの景色が綺麗でした！
レイクビュー💝
朝食のバイキングの種類が多くて良かった

Cons:

シャワーカーテンが黄ばんでいた。
朝のお風呂の時間、定時に開放されなかった。
囲碁の盤が無かった

2026-02-10 • via Nuitee
南田 • couple • jp
9
清潔感もロケーションも良かった
Pros:

清潔で接客も丁寧でした。

Cons:

個人的に洗面とトイレ別だと嬉しかった

2026-02-09 • via Nuitee
I
izumi • family_with_children • jp
10
2026-02-08 • via Nuitee
C
chung-ping • family_with_children • tw
10
2026-02-08 • via Nuitee
林芷糅 LIN CHIH JOU • family_with_children • tw
10
2026-01-29 • via Nuitee
L
Li • couple • us
8
2026-01-26 • via Nuitee
S
sugiura • couple • jp
10
2026-01-25 • via Nuitee
M
MIHO • family_with_children • jp
7
2026-01-24 • via Nuitee
A
Ai • couple • jp
7
2026-01-23 • via Nuitee
A
Anthony • couple • au
8
2026-01-20 • via Nuitee
T
Tomoko • couple • jp
8
Cons:

日本茶がパックだった

2026-01-20 • via Nuitee
H
Haruhisa • family_with_children • jp
8
景色がいいホテル
Pros:

露天風呂があって琵琶湖の景色がよかった。

Cons:

部屋の風呂が汚い。(排水溝)

2026-01-19 • via Nuitee
R
Russ • couple • nz
9
Great choice with superb views
Pros:

Location is great. Easy to get to / from Otsu station via complimentary Hotel bus. Local metro line also very close for sightseeing. Lots of breakfast options both English and Japanese. Club Lounge offered excellent drink selection and food. Staff were nice and friendly. Room views of Lake Biwa were amazing day and night.

Cons:

Was a shame the pool closed at 5pm each day. Would have loved an evening swim.

2026-01-19 • via Nuitee
Y
YUKIYO • extended_group • jp
10
2026-01-19 • via Nuitee
H
Han-Hao • family_with_children • tw
10
Pros:

空間大，面湖景，京都車站出發交通方便。

Cons:

無

2026-01-18 • via Nuitee
M
Mikael • family_with_children • fr
9
2026-01-15 • via Nuitee
Y
yasuko • extended_group • jp
8
2026-01-14 • via Nuitee
L
Lidiya • couple • bg
10
2026-01-14 • via Nuitee
P
paul • family_with_children • au
10
Pros:

The location was fantastic. Beautiful view of the lake a far away from the mad crowds of Kyoto. The staff and the service was unbelievable for the price by far the best accommodation hotel service we experienced in Japan

2026-01-12 • via Nuitee