Pestana CR7 Gran Vía Madrid

Hotels
•
Pestana Hotel & Resorts
9.2 (6662 reviews)
29 Calle Gran Vía , Madrid , es

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Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Luxurious rooms
Cons:
Cleanliness issues
Limited breakfast options
Small bathrooms

Categories

Cleanliness
8.8
Some reviews indicated cleanliness issues like dirty floors and damaged rooms.
Service
9.8
Consistently positive mentions of staff professionalism and helpfulness.
Location
10
Multiple reviews praised the central location as perfect.
Room Quality
8.8
Concerns were raised about room size and quality, but some enjoyed their rooms.
Amenities
9.3
Standard amenities for this hotel tier with some positive remarks.
Value for Money
8.8
Some guests felt the price did not match room quality.
Food and Beverage
8.3
Several guests noted limited breakfast options and poor quality.
Overall Experience
9.8
A generally positive experience mentioned in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:35

Property Description

Luxurious Accommodation
Pestana CR7 Gran Vía offers a blend of modern comfort and style in the heart of Madrid. The hotel boasts well-appointed rooms with top-notch amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for every guest.

Exceptional Facilities
Indulge in the various facilities provided by the hotel such as a restaurant, fitness centre, and a bar. With a 24-hour front desk, room service, and free WiFi, your needs are always catered to at Pestana CR7 Gran Vía.

Breathtaking Views and Dining
Savor delicious meals at the hotel's restaurant, enjoy a cocktail overlooking panoramic views of Madrid, or unwind on the outdoor terrace. Don't miss the opportunity to experience the only rooftop offering multiple heights and 360° views of the city.

Book now and elevate your stay at Pestana CR7 Gran Vía Madrid!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Jun 4, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 6662 reviews
Cleanliness: 8.8
Service: 9.8
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.8
I
Isabela • couple • br
10
2026-02-14 • via Nuitee
R
Roberta • extended_group • it
10
2026-02-14 • via Nuitee
J
Javier • couple • es
10
Increíble hotel con un personal maravilloso
Pros:

La ubicación es excelente, el hotel precioso pero sobre todo, el personal es increíblemente profesional y amable. Son los que convierten la estancia en una estancia 5*. Gracias chicos!

2026-02-14 • via Nuitee
A
Ahmed • solo_traveller • iq
10
2026-02-13 • via Nuitee
F
Fahad • couple • kw
10
2026-02-13 • via Nuitee
O
Omer • couple • il
10
Pros:

מושלם

2026-02-12 • via Nuitee
A
Ahmed • couple • eg
10
2026-02-12 • via Nuitee
A
Almaha • extended_group • sa
8
2026-02-12 • via Nuitee
M
Marwa • couple • om
9
Pros:

The hotel was excellent — perfect location, very friendly staff, and everything was spotless.

Cons:

No thing

2026-02-12 • via Nuitee
E
Eneida • couple • ve
9
2026-02-11 • via Nuitee
R
Roman • solo_traveller • de
8
Pros:

Lage, Design

Cons:

Pool geschlossen, sehr einfaches Gym

2026-02-11 • via Nuitee
S
Saida • solo_traveller • es
10
Todo bien
Pros:

Todo

2026-02-11 • via Nuitee
L
Lorena • couple • es
7
BUSCARE OTRO HOTEL EN LA MISMA UBICACION Y MISMA CATEGORIA
Pros:

LO MEJOR DE TODO ES LA UBICACIÓN, ESTABA LIMPIO Y EL PERSONAL DE RECEPCION MUY AGRADABLE.

Cons:

LA HABITACIÓN ERA MÁS PEQUEÑA DE LO ESPERADO Y LA CAMA TAMBIEN, TUVE QUE PEDIR QUE ME COLOCARAN EL DESHAGUE DE LA DUCHA Y QUE ME PUSIERAN GEL DE CUERPO. LA NEVERA ESTABA VACIA, COSAS NO PROPIAS DE SU CATEGORIA. LOS ASECENSORES TARDAN MUCHO

2026-02-10 • via Nuitee
R
Rossana • couple • it
9
Esperienza super positiva, struttura pulita e staff accogliente. Ottima esperienza con lo sport bar all’ultimo piano.
Pros:

Struttura molto curata, pulitissima e con staff molto accogliente e gentile. Esperienza super positiva con lo staff di camera. Ottima posizione e ben collegata con diversi servizi.

Cons:

Assenza di portabagagli in camera.

2026-02-10 • via Nuitee
A
ahmed • couple • eg
10
2026-02-10 • via Nuitee
F
FAHAD • couple • sa
10
Good everything
Pros:

Good everything

Cons:

Good everything

2026-02-10 • via Nuitee
R
RAFAEL • family_with_children • es
9
A pesar de estar en plena Gran Vía, es un hotel cómodo y tranquilo. El personal del hotel siempre pendiente y muy amable
Pros:

Perfecto para estancias cortas.

Cons:

Nada

2026-02-10 • via Nuitee
A
Amit • couple • il
10
מושלם!
Pros:

הכל
פשוט מלון מדהים!

2026-02-10 • via Nuitee
D
darren • solo_traveller • us
10
2026-02-10 • via Nuitee
P
Plamen • couple • gb
10
Pros:

It was very clean and perfect location .The staff was amazing and very friendly

2026-02-09 • via Nuitee