City Hotel Mercator

Hotels
7.5 (1049 reviews)
Mercatorstr. 38 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited amenities
Outdated rooms

Categories

Cleanliness
6.5
Several reviews mentioned cleanliness issues, including hair on towels and unclean rooms.
Service
8.5
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.5
The location was consistently noted as convenient and close to the city center.
Room Quality
7
Rooms were described as simple but generally maintained with comments on them being a bit outdated.
Amenities
7
Basic amenities were provided, but some guests noted the need for upgrades.
Value for Money
8
Many reviews suggested that the hotel offered good value for the price.
Food and Beverage
7
Breakfast was considered adequate, though some noted limited options.
Overall Experience
7.5
Overall, guests expressed satisfaction with their experience considering the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:05

Property Description

Convenient Location
Situated on a quiet side street in Frankfurt, Hotel Mercator is just a short walk from major transportation hubs and popular shopping destinations.

Comfortable Accommodation
Each room at Hotel Mercator is equipped with modern amenities including a minibar, satellite TV, and a cozy seating area, ensuring a comfortable stay for all guests.

Vibrant Surroundings
Located in a trendy residential area, City Hotel Mercator is surrounded by a variety of dining and entertainment options, offering guests a taste of the local lifestyle.

Experience the best of Frankfurt at Hotel Mercator - book your stay now for a memorable and convenient visit.

Important information:

The reception is open daily from 07:00 until 22:00. Please contact the hotel in advance to obtain the check-in code if you need to check in after 22:00.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

7.5
Based on 1049 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.5
Y
YUKI • solo_traveller • jp
8
短期の宿泊には良い
Pros:

相対的には安価。
設備は古いが、どれも問題なく使える。
短期で寝るだけなら問題ない。

Cons:

水回りの調子が悪いのか数分おきに水道管の水が流れる音がして気になった。てか、うるさい。

2026-02-28 • via Nuitee
A
Archvadze • solo_traveller • ge
8
Pros:

Location was quite good, 10 minutes walk to city center. The room was clean and the stuff friendly, good value for the money paid. Would reccomend for short trips.

Cons:

Nothing

2026-02-28 • via Nuitee
S
Sibel • solo_traveller • tr
7
Pros:

Die Lage ist gut. Das Personal war sehr freundlich und hilfsbereit.

2026-02-27 • via Nuitee
S
Stefan • solo_traveller • de
8
Pros:

Personal sehr freundlich und zuvorkommend. Kaffeemaschine war am Morgen nicht direkt einsatzbereit, wurde nach kurzem Hinweis sofort vom netten Herren an der Rezeption behoben. Frühstück gute Auswahl!

Cons:

Bad etwas altbacken, wird aber wohl momentan renoviert.

2026-02-27 • via Nuitee
B
Beau • solo_traveller • fr
6
2026-02-26 • via Nuitee
S
Silke • solo_traveller • gb
7
Pros:

Modernisiertes Zi.mmer ok
Frühstück war gut, Mitarbeiter freundlich
Verkehrsanbindung mit Öffis gut

Cons:

Altes, nicht modernisiertes Zimmer war stark reinigungs- und austauschbedürftig

2026-02-26 • via Nuitee
W
Wolfgang • solo_traveller • at
8
Pros:

Gutes Frühstück

2026-02-25 • via Nuitee
C
Chris di Ro • solo_traveller • de
8
Prima Hotel in guter Lage, freundliches Personal!
Pros:

Es war alles prima - gerne wieder!

Cons:

Nichts

2026-02-25 • via Nuitee
F
fam AJ van Pel • family_with_children • nl
9
Voor een normale prijs dichtbij het centrum van. Frankfurt
Pros:

Lekker dicht bij het centrum

Cons:

Eigenlijk niets.

2026-02-25 • via Nuitee
A
Amine Khelil • couple • de
8
2026-02-25 • via Nuitee
I
Ivan • solo_traveller • it
3
2026-02-24 • via Nuitee
N
Noelia • couple • it
10
Pros:

La signora alla reception molto gentile e accogliente, la posizione, la pulizia, insonorizzazione perfetta e tutto funzionale.

2026-02-24 • via Nuitee
E
elena • couple • it
8
2026-02-24 • via Nuitee
R
ROBERTO • solo_traveller • it
8
2026-02-23 • via Nuitee
D
Dirk • extended_group • de
6
Sehr Central Preis Leiatung OK
Pros:

Preis Leistung OK

Cons:

sehr alte Badezimmer

2026-02-23 • via Nuitee
V
Vytautas • couple • de
9
2026-02-23 • via Nuitee
O
Olga • solo_traveller • pl
8
2026-02-22 • via Nuitee
F
Fatma • solo_traveller • de
9
2026-02-22 • via Nuitee
A
Azita • family_with_children • de
10
2026-02-14 • via Nuitee
M
May farah • extended_group • fr
6
2026-02-14 • via Nuitee