City Hotel Mercator

Hotels
7.5 (1107 reviews)
Mercatorstr. 38 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited amenities
Outdated rooms

Categories

Cleanliness
6.5
Several reviews mentioned cleanliness issues, including hair on towels and unclean rooms.
Service
8.5
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.5
The location was consistently noted as convenient and close to the city center.
Room Quality
7
Rooms were described as simple but generally maintained with comments on them being a bit outdated.
Amenities
7
Basic amenities were provided, but some guests noted the need for upgrades.
Value for Money
8
Many reviews suggested that the hotel offered good value for the price.
Food and Beverage
7
Breakfast was considered adequate, though some noted limited options.
Overall Experience
7.5
Overall, guests expressed satisfaction with their experience considering the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:05

Property Description

Convenient Location
Situated on a quiet side street in Frankfurt, Hotel Mercator is just a short walk from major transportation hubs and popular shopping destinations.

Comfortable Accommodation
Each room at Hotel Mercator is equipped with modern amenities including a minibar, satellite TV, and a cozy seating area, ensuring a comfortable stay for all guests.

Vibrant Surroundings
Located in a trendy residential area, City Hotel Mercator is surrounded by a variety of dining and entertainment options, offering guests a taste of the local lifestyle.

Experience the best of Frankfurt at Hotel Mercator - book your stay now for a memorable and convenient visit.

Important information:

The reception is open daily from 07:00 until 22:00. Please contact the hotel in advance to obtain the check-in code if you need to check in after 22:00.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

7.5
Based on 1107 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.5
F
Felix • couple • gb
8
2026-04-11 • via Nuitee
M
Martin • solo_traveller • de
7
2026-04-09 • via Nuitee
M
mesutkosak • couple • tr
6
2026-04-09 • via Nuitee
K
Kathrin • couple • de
8
2026-04-09 • via Nuitee
S
Su • family_with_children • tw
9
Pros:

乾淨，有電梯，12點就可以進房，有冰箱，走路到市中心非常近，cp值很高！

2026-04-08 • via Nuitee
M
Michael • couple • de
7
2026-04-08 • via Nuitee
A
Alessandro • solo_traveller • it
10
Pros:

Tranquillità

2026-04-08 • via Nuitee
V
Vogt • solo_traveller • de
6
In die Jahre gekommenes ,aber schönes,sauberes Hotel mit freundlichem Personal
Pros:

Die Lage sehr gut,freundliches Personal,saubere Zimmer ,gutes Frühstück

Cons:

Leider ist das Hotel sehr hellhörig,darüberhinaus hat es in meinem Badezimmer jedesmal wenn jemand irgendwo auf der Toilette war, unangenehme Geräusche verursacht!

2026-04-07 • via Nuitee
D
Daniel Enrique • family_with_children • de
9
2026-04-06 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-04-06 • via Nuitee
G
Gert • family_with_children • be
8
2026-04-05 • via Nuitee
A
Alina • family_with_children • de
9
Pros:

Номер не дуже чийстий, були ще додаткові зауваження, але все компенсується вартістю та локацією.

2026-04-04 • via Nuitee
B
burningwing • family_with_children • de
9
2026-04-04 • via Nuitee
Y
Yelyzaveta • solo_traveller • de
9
Pros:

Es ist kein Luxus Hotel, mit einfacher Ausstattung, es war aber alles da: Haartrockner, Teekocher, Bügeleisen etc. Frühstück ist einfach, aber trotzdem lecker und den guten Kaffee gab es auch. Die Mitarbeiter waren freundlich und hilfsbereit. Das Hotel hat eine perfekte Lage, im ruhigen Viertel. Die Stadtmitte ist zu Fuß gut zu erreichen, auch die öffentlichen Verkehrsmittel waren alle in der Nähe.

Cons:

Nein, ich bin mit meinem Aufenthalt zufrieden!

2026-04-03 • via Nuitee
F
Francesca • couple • it
6
Pros:

Posizione

Cons:

Polveroso, poca pulizia , poco ricambio lenzuola
Soggiorniamo spesso qui, ma nonostante questo il servizio va peggiorando

2026-04-03 • via Nuitee
J
Janine • solo_traveller • de
8
2026-04-02 • via Nuitee
H
HANNA • family_with_children • de
10
Отличное расположение, уборка номера каждый день завтрак свежий и вкусный
Pros:

Уютно и чисто

Cons:

Всё хорошо

2026-04-02 • via Nuitee
G
G.B. • solo_traveller • de
3
Frustrierend
Pros:

Lage gut

Cons:

Der Fernseher in meinem Zimmer war kaputt. Es gab ausser einer Entschuldigung keinerlei Entgegenkommen.

2026-04-02 • via Nuitee
U
Ursula • couple • de
9
Sehr gut
Pros:

Sehr freundlich , sehr gut gelegen , alles sauber

2026-04-02 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-04-01 • via Nuitee