The Grand at Trafalgar Square

Hotels
8.4 (5893 reviews)
8 Northumberland Avenue , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
High breakfast prices
Dated room quality

Categories

Cleanliness
7.9
Room felt dated, small, and you can easily hear everyone around you.
Service
9.4
Staff were very helpful and friendly, excellent service overall.
Location
9.4
Excellent location, very convenient for sightseeing.
Room Quality
7.9
Rooms were comfortable but some felt a bit dated.
Amenities
8.4
Facilities were good but some equipment needed updating.
Value for Money
7.4
Breakfast was overpriced and room sizes were small for the price.
Food and Beverage
7.9
Breakfast options were good, but service could improve.
Overall Experience
8.9
A generally pleasant stay with positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:36

Property Description

Luxurious Victorian Building in Central London

Free Health Club and Elegant Rooms
The Grand at Trafalgar Square offers a free health club, 24-hour room service, and complimentary bottled water, ensuring a comfortable stay. The air-conditioned rooms with high ceilings and Victorian elegance provide modern amenities like luxury bedding, iPod docks, and high-definition TVs.

Fine Dining at Boyd's
Indulge in fine dining at Boyd's, an elegant English brasserie with a décor of Italian marble. Whether enjoying a meal or networking, Boyd's Bar offers a sophisticated ambiance for guests.

Prime Location near London's Attractions
Located in London's West End, just steps away from Nelson's Column, the hotel is conveniently close to the National Gallery and St. Martin-in-the-Fields church. Don't miss the chance to experience luxury and convenience at The Grand at Trafalgar Square.

Important information:

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 5893 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
E
Eline couple nl
9
Prachtig oud Engelse klasse
Pros:

De frontdesk was ontzettend vriendelijk en aardig en behulpzaam

2026-02-28 via Nuitee
J
John extended_group gb
5
Was told the ‘brand’ were shifting to ‘cool’ by not giving you a complimentary biscuit with a coffee
Pros:

Location, cleanliness, bed size and comfort

Cons:

No biscuits or snacks anywhere, appalling

2026-02-28 via Nuitee
S
Sandra couple gb
10
2026-02-27 via Nuitee
A
Aviv family_with_children il
8
Pros:

צוות מצויין ושירותי. חדר גדול ומאובזר. מקלחת נקייה וטובה. יש בקבוקי שתיה עם מכונת מים קרים לשירות האורחים. קפה בחדר. ומיקום מנצח. סבבה של מלון.

Cons:

המיטות מעט לא נוחות- משהו ברמת הקושי של המזרונים לא התאים לי- היה רך מידי וקפיצי.

2026-02-27 via Nuitee
P
Paul couple gb
10
Pros:

This is our go to hotel in central London. The location is very convenient and everything is a short walk. The staff recognise us and always try to make our stay enjoyable.

Cons:

Nothing

2026-02-27 via Nuitee
K
Kennedy family_with_children gb
8
2026-02-26 via Nuitee
S
Shikha family_with_children us
4
Poor
Pros:

Location, comfortable bed

Cons:

During our stay, the room was affected by significant next-door construction noise as well as constant street traffic noise, which made it difficult to rest comfortably. The rooms are old.

The layout of the room appeared to have been altered with what felt like temporary partition walls to create a bathroom and closet space. The bathroom and closet were extremely cramped, and the partitioned structures made noticeable noise and even slight shaking when opened or closed. Ventilation also seemed compromised in the confined layout.

The closet was so small that it was difficult to access properly, making storage impractical, especially when traveling with a child.

Additionally, I was uncomfortable with the conduct of a staff member who implied that early check-in was contingent upon posting a positive TripAdvisor review. Being asked to leave a favorable review prior to experiencing the stay, and being advised not to mention the check-in process, felt unprofessional.

2026-02-26 via Nuitee
C
Carol family_with_children gb
10
2026-02-26 via Nuitee
M
martin couple us
9
2026-02-25 via Nuitee
O
Orhan family_with_children tr
8
cok guzeldı rahat bır yerdı personel guler yuzluydu merkezi yerdeydi
2026-02-25 via Nuitee
M
MIYING family_with_children cn
10
Great location and service make us a very comfortable stay. 5-mins walk to the National Gallery and Charing Cross statio
Pros:

Really like this boutique hotel.

Cons:

None

2026-02-24 via Nuitee
L
Lucio family_with_children it
9
Pros:

Posizione fantastica

2026-02-24 via Nuitee
B
Brian couple gb
10
Very nice stay and a good place for theatres
Pros:

Good location

2026-02-24 via Nuitee
O
O'Hanlon couple gb
4
Disappointing for the money paid
Pros:

Hotels position in London and it was clean staff pleasant enough

Cons:

Worn out facilities' chrome worn off shower support and temperature handle. Room very small had to squeeze down the wall and bed to get in the bed. Side light on bed didn't work .Bathroom far too small and no room to put toiletries

2026-02-23 via Nuitee
R
Roland couple nl
8
Een statig verblijf maar had meer luxe verwacht.
Pros:

De Ligging, uitstraling en het ontbijt

Cons:

Een douche met een douchegordijn op een kamer van 250 euro per nacht..

2026-02-23 via Nuitee
J
Judith family_with_children nl
6
Leuk en mooi
Pros:

Het gebouw en de ligging was top

Cons:

Ontbijt had bij de prijs in gemogen. Het was matig en erg duur.

2026-02-23 via Nuitee
P
Paul couple gb
8
2026-02-23 via Nuitee
L
Leo solo_traveller gb
8
2026-02-23 via Nuitee
T
Tamara family_with_children au
10
Lovely place will come back
Pros:

Nice property great spot and lovely staff.

Cons:

The restaurant (externally operated) wasn’t great for brekky

2026-02-23 via Nuitee
C
Carlos couple es
8
2026-02-23 via Nuitee