Hotel Gran Centenario

Hotels
•
Kavia Hotels
7.6 (643 reviews)
Calle 55 #513 entre 60 y 62 , Mérida , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Tour desk
Public Bath
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Comfortable stay
Cons:
Poor service
Noise from nearby bar
Small amenities

Categories

Cleanliness
7.34
General sentiment indicates cleanliness was noted as good, but room features like the bathroom and humidity were concerns.
Service
6.81
Multiple reviews highlighted poor service, especially from staff interaction, which impacted the overall experience.
Location
8.85
The location is frequently praised for its central position, making it accessible to various attractions.
Room Quality
7.8
Room quality is largely positive, although some rooms showed signs of wear and had safety issues.
Amenities
7.33
Amenities such as the pool were criticized for being undersized compared to promotional images.
Value for Money
7.79
The relationship between price and quality received favorable mentions, indicating decent value.
Food and Beverage
6.84
No on-site food service was noted, though regional dining options are nearby.
Overall Experience
8.01
Guests generally enjoyed their stay despite issues with service and noise, leading to a positive takeaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:10

Property Description

Convenient Location: Hotel Gran Centenario is ideally situated just 300 meters from Jose Peon Contreras Theatre and a short 5-minute walk from Mérida zocalo square, making it the perfect base for exploring the city.

Comfortable Accommodation: Each room at the hotel is equipped with air conditioning, a fan, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for every guest.

Great Facilities: Enjoy the convenience of a 24-hour front desk, a charming garden, and a relaxing terrace during your stay. Additionally, take advantage of services such as a tour desk and a vending machine for added convenience.

Experience the best of Mérida at Hotel Gran Centenario. Book your stay now and create unforgettable memories.

Important information:



Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost.

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 643 reviews
Cleanliness: 7.34
Service: 6.81
Location: 8.85
Room Quality: 7.8
Amenities: 7.33
Value for Money: 7.79
Food and Beverage: 6.84
Overall Experience: 8.01
N
Nancy • family_with_children • mx
7
2026-02-13 • via Nuitee
G
Gonzalez • family_with_children • mx
6
2026-01-30 • via Nuitee
M
Monica • family_with_children • it
5
2026-01-30 • via Nuitee
P
perez • couple • mx
1
Malo horrible
Pros:

Nada

Cons:

Todo es horrible

2026-01-26 • via Nuitee
A
alberto • family_with_children • mx
9
2026-01-24 • via Nuitee
N
Normando • family_with_children • mx
6
Pros:

Ubicación

Cons:

Muy sucio

2026-01-23 • via Nuitee
N
Neybi Deyanira • family_with_children • mx
8
2026-01-22 • via Nuitee
F
FAUSTO 1961 • family_with_children • it
10
Pros:

Tutto perfetto.... posizione ottimale 👍👍

Cons:

Nulla....

2026-01-21 • via Nuitee
J
John • solo_traveller • mx
10
Muy recomendado
2026-01-20 • via Nuitee
R
Romane • solo_traveller • be
6
Pros:

L’emplacement est super parfait pour découvrir merida et la propreté de la chambre était aussi en rendez vous! Merci beaucoup

Cons:

Le problème c’est que les photos de correspondent pas à la réalité cependant l’hôtel reste mignon avec un bâtiment typique mexicain, la piscine est petite et il y a pas de chaise longue mais surtout c’est qu’il y a une boite de nuit juste à côté ce qui fait que la chambre tremble à cause des basse

2026-01-20 • via Nuitee
J
Jesus • family_with_children • mx
10
Bella Merida
Pros:

Su ubicacion, la atencion ,la limpieza

Cons:

Hay un poco de ruido por las noches de un centro nocturno pero es comprencible hay personas que van a eso a bailar y divertirse pero sin problema

2026-01-19 • via Nuitee
A
Alejandro • couple • mx
6
Decepción a primera vista
Pros:

Piscina
Ubicación

Cons:

Atención del personal de recepción, poco cortés
Baño no servía bacín en ninguno de los dos cuartos que ocupamos
Regadera muy sucia, salía poca agua
La televisión falló en un principio

2026-01-19 • via Nuitee
E
ERIKA • family_with_children • mx
10
estadia satisfactoria
Pros:

Ubicacion

Cons:

frigobar

2026-01-19 • via Nuitee
L
Lisa • solo_traveller • nl
6
Prima voor kort verblijf
Pros:

De plek was top. Ook werd er goed schoongemaakt.

Cons:

Hele sobere kamers, met weinig/slecht licht. De bekleding voor het raam hing zo dat je van buiten de badkamer in kon kijken

2026-01-19 • via Nuitee
C
Carmen • couple • us
8
Excellent location
Pros:

Excellent location, within walking distance of main square.

Cons:

Un fortunately, there is a night club in that same block with loud music until the early morning hours that makes it difficult to rest at night. The hotel has no control of those surroundings.

2026-01-18 • via Nuitee
N
NOELY ALEGRIA • family_with_children • mx
10
Pros:

Me encantó que estaba cerca del centro y de areas de comida

Cons:

Que no tiene estacionamiento propio

2026-01-18 • via Nuitee
J
Jessica • solo_traveller • mx
7
Cons:

Las fotos de publicidad no tienen nada que ver con la realidad, el hotel está descuidado y pequeño, la alberca estaba sucia

2026-01-15 • via Nuitee
M
Maria • extended_group • gb
10
I would recommend it to everyone
Pros:

Everything!! Location was good the staff were very friendly and helpful always

Cons:

A disco nearby what gave a lot of noise in the night

2026-01-12 • via Nuitee
P
Paulina • extended_group • mx
1
Recepcionista grosero, en el cuarto se escucha la música del antro que está cerca
Cons:

El de recepción de la tarde una persona muy grosera.
Los demás muy amables. Pero el de la tarde nos hizo sentir incómodos. E incluso después de haber terminado el problema, al salir del hotel para ir a comer, nos volvió a hacer más comentarios groseros e incómodos.
Al hacer el check in, nos ignoró y siguió haciendo cosas en su computadora.
En la noche se escucha la música de antro en las habitaciones.

2026-01-09 • via Nuitee
P
Paulina • extended_group • mx
8
Bonito, antiguo, cómodo
Pros:

Amabilidad del personal

Cons:

Está muy antiguo, para el segundo piso hay que subir escaleras, no hay elevador

2026-01-04 • via Nuitee