Hotel Gran Centenario

Hotels
•
Kavia Hotels
7.6 (652 reviews)
Calle 55 #513 entre 60 y 62 , Mérida , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Tour desk
Public Bath
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Comfortable stay
Cons:
Poor service
Noise from nearby bar
Small amenities

Categories

Cleanliness
7.34
General sentiment indicates cleanliness was noted as good, but room features like the bathroom and humidity were concerns.
Service
6.81
Multiple reviews highlighted poor service, especially from staff interaction, which impacted the overall experience.
Location
8.85
The location is frequently praised for its central position, making it accessible to various attractions.
Room Quality
7.8
Room quality is largely positive, although some rooms showed signs of wear and had safety issues.
Amenities
7.33
Amenities such as the pool were criticized for being undersized compared to promotional images.
Value for Money
7.79
The relationship between price and quality received favorable mentions, indicating decent value.
Food and Beverage
6.84
No on-site food service was noted, though regional dining options are nearby.
Overall Experience
8.01
Guests generally enjoyed their stay despite issues with service and noise, leading to a positive takeaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:10

Property Description

Convenient Location: Hotel Gran Centenario is ideally situated just 300 meters from Jose Peon Contreras Theatre and a short 5-minute walk from Mérida zocalo square, making it the perfect base for exploring the city.

Comfortable Accommodation: Each room at the hotel is equipped with air conditioning, a fan, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for every guest.

Great Facilities: Enjoy the convenience of a 24-hour front desk, a charming garden, and a relaxing terrace during your stay. Additionally, take advantage of services such as a tour desk and a vending machine for added convenience.

Experience the best of Mérida at Hotel Gran Centenario. Book your stay now and create unforgettable memories.

Important information:



Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost.

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 652 reviews
Cleanliness: 7.34
Service: 6.81
Location: 8.85
Room Quality: 7.8
Amenities: 7.33
Value for Money: 7.79
Food and Beverage: 6.84
Overall Experience: 8.01
D
Diana • solo_traveller • ca
8
I’ve stayed here previously and will do so again.
Pros:

The location is excellent For enjoying the historic downtown, and the airport bus to Merida city centre and back to the airport stops just outside the hotel.

Cons:

It needs some upgrading, including adding a room safe.

2026-03-28 • via Nuitee
T
TRES PUNTO CINCO • extended_group • mx
10
Placentero
Pros:

Excelente ubicación, el personal servicial y atento, muy bonito y agradable lugar

2026-03-20 • via Nuitee
L
Liane • couple • us
10
Great stay!
Pros:

Staff was friendly & great location!

Cons:

N/A

2026-03-19 • via Nuitee
A
Andrea • couple • es
7
Buena ubicación, poco descanso
Pros:

La ubicación y la limpieza

Cons:

Es imposible dormir en este lugar, hay una terraza discoteca colindante y la música parece que la tengas dentro de la habitación, sumado a que vibran las ventanas y las paredes. No tienen nevera, las instalaciones están un poco antiguas, dentro de las habitaciones hace un calor insoportable, pero tienen aire acondicionado y ventilador. Solo tiene una banqueta pequeña funcionando como mesilla… El personal deja bastante que desear, no saben atender a los clientes ni se esfuerzan por ayudar. Una noche el personal andaba gritando por los pasillos atendiendo a unos clientes a la 1 de la madrugada… esto fue realmente incómodo. En general, no estaba mal el hotel por la ubicación, la limpieza, la piscina y el precio pero la discoteca de al lado y el personal hacen que sea desagradable.

2026-03-13 • via Nuitee
F
Fabiola • family_with_children • mx
10
2026-03-08 • via Nuitee
S
Sacsi Nimbe • family_with_children • mx
7
Pros:

La ubicación super buena

Cons:

Había muchísimo ruido en la noche, hay un bar o algo parecido muy cerca y la música tan alta resuena en las habitaciones.

2026-03-07 • via Nuitee
E
Erik • family_with_children • us
5
Pros:

The staff was nice.

Cons:

Hotel is downtown, near several bars with connecting walls, the noise was loud until the early hours. Bathroom very tight, you have to pivot to enter or fall into the shower area. No coffee or amenities other than a small pool.

2026-03-03 • via Nuitee
A
Aurelia • family_with_children • mx
10
Pros:

Que tienen un garrafón con servicio de agua caliente para café

Cons:

Que tienen unos vecinos escandalosos

2026-03-01 • via Nuitee
J
Jean-Michel • family_with_children • fr
5
Pros:

Hôtel situé pas loin du centre.

Cons:

Hôtel très bruyant (musique d'un bar qui hurle jusque 2h du matin) Pas de parking attenant. On doit passer par un parking privé payant qui essaie de vous arnaquer. Piscine petite et mal située. Bref une expérience peu concluante.

2026-02-26 • via Nuitee
A
Anouck Maréchal • extended_group • fr
6
Pros:

Bonne localisation dans la ville, tout se fait à pied!

Cons:

L'établissement et les meubles sont très anciens.

2026-02-25 • via Nuitee
N
Nancy • family_with_children • mx
7
2026-02-13 • via Nuitee
G
Gonzalez • family_with_children • mx
6
2026-01-30 • via Nuitee
M
Monica • family_with_children • it
5
2026-01-30 • via Nuitee
P
perez • couple • mx
1
Malo horrible
Pros:

Nada

Cons:

Todo es horrible

2026-01-26 • via Nuitee
A
alberto • family_with_children • mx
9
2026-01-24 • via Nuitee
N
Normando • family_with_children • mx
6
Pros:

Ubicación

Cons:

Muy sucio

2026-01-23 • via Nuitee
N
Neybi Deyanira • family_with_children • mx
8
2026-01-22 • via Nuitee
F
FAUSTO 1961 • family_with_children • it
10
Pros:

Tutto perfetto.... posizione ottimale 👍👍

Cons:

Nulla....

2026-01-21 • via Nuitee
R
Romane • solo_traveller • be
6
Pros:

L’emplacement est super parfait pour découvrir merida et la propreté de la chambre était aussi en rendez vous! Merci beaucoup

Cons:

Le problème c’est que les photos de correspondent pas à la réalité cependant l’hôtel reste mignon avec un bâtiment typique mexicain, la piscine est petite et il y a pas de chaise longue mais surtout c’est qu’il y a une boite de nuit juste à côté ce qui fait que la chambre tremble à cause des basse

2026-01-20 • via Nuitee
J
John • solo_traveller • mx
10
Muy recomendado
2026-01-20 • via Nuitee