Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Comfortable beds
Beautiful design
Cons:
Cleanliness issues
Small rooms
Minor amenity concerns

Categories

Cleanliness
8.53
Some reviews mentioned issues with cleanliness, but overall acceptable for hotel tier.
Service
9.5
Many reviews praised the attentive service, especially from valet and staff.
Location
10
Consistently noted as a strong point in several reviews, with great access to local attractions.
Room Quality
8.54
Mixed opinions noted, some rooms are described as small or with minor issues.
Amenities
9.49
Amenities are generally well-received, with good on-site facilities.
Value for Money
9.52
Many reviewers mention good value especially in relation to location and services.
Food and Beverage
8.48
Value for breakfast acknowledged; needs improvement according to some reviews.
Overall Experience
9.53
Most reviews express a positive experience overall, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:09

Property Description

Luxurious Accommodation
Hotel Madero, situated in Querétaro, boasts free WiFi and elegant rooms. Each room is equipped with a flat-screen TV and a private bathroom. Some units offer a cozy seating area for relaxation.

Convenient Amenities
The hotel features a 24-hour front desk for guests' assistance. Explore the nearby Neptuno's Fountain, conveniently located next to the hotel.

Prime Location
Enjoy the scenic view of Santa Clara's Church from the hotel. Immerse yourself in the charm of Querétaro with a stay at Hotel Madero.

Experience comfort and convenience at Hotel Madero - Book now!

Important information:

The property is located besides Guerrero Park next to Neptuno's Fountain.

Please note that Valet Parking hours are: Sunday to Thursday from 7:00am to 11:30pm and Friday to Saturday 24 hrs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.2
Based on 935 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 8.54
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.53
J
Juan josé • family_with_children • mx
10
Comodo
Pros:

La comodidad y su ubicacion

Cons:

Regadera muy chica

2026-03-16 • via Nuitee
I
IGNACIO ALEJANDRO • family_with_children • mx
10
2026-03-14 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-03-12 • via Nuitee
R
Rodríguez Cedillo • family_with_children • mx
10
Excelente lugar 👍
Pros:

Que conserva ese toque lo rústico con lo moderno

Cons:

La almohada un poquito dura

2026-03-10 • via Nuitee
M
Madeleine • couple • us
6
Pros:

Location

Cons:

No blankets on the beds.
Terrible coffee in the room.

2026-03-09 • via Nuitee
R
Rocio • extended_group • mx
10
Limpio y cómodos
Pros:

Los cuartos limpios y amplios

Cons:

Nada todo perfecto

2026-03-04 • via Nuitee
C
Catalina m • extended_group • cl
10
Pros:

Fue mi despedida de soltera, y dejaron pasar a mis amigas antes de la hora indicada para arreglar el cuarto, todo excelente. muchas gracias.

Cons:

Que me pidieran la totalidad del precio de las recamaras antes de la estancia para "reservar" y cuando llegué al hotel me volvieron a cobrar, y ese dinero que fue para reservar me lo devolvieron con tiempo después.

2026-03-02 • via Nuitee
J
José • solo_traveller • mx
10
Confortable
Pros:

Muy bonito el Hotel, la habitación muy cómoda

Cons:

Que esta en calle peatonal, y hay que caminar con las maletas para llegar. Que el elevador no aplica para discapacitados ya que hay que bajar escalones para tomarlo

2026-02-27 • via Nuitee
J
Juan Orlando • family_with_children • mx
10
2026-02-27 • via Nuitee
R
Reyes • family_with_children • mx
9
Pros:

Cama comoda

Cons:

Se tarda el agua caliente de

2026-02-22 • via Nuitee
S
Szyszka • family_with_children • de
9
Pros:

Ausgezeichnete Lage, Parkservice TOP
Personal sehr hilfsbereit..

Sehr gerne8 wieder...

2026-02-22 • via Nuitee
F
Flor elena • couple • mx
8
Cómodos y pequeños
Pros:

Los cuartos muy pero muy pequeñitos

Cons:

No agua caliente

2026-02-14 • via Nuitee
R
RAFAEL • family_with_children • mx
9
Pros:

Ubicación, limpieza

Cons:

Restaurante

2026-02-13 • via Nuitee
A
Angelina Aurora • family_with_children • mx
9
ESTANCIA COMODA
Pros:

DEL HOTEL QUE FUE UNA ESTANCIA CÓMODA

Cons:

QUE AL MOMENTO DEL INGRESO AL HOTEL Y EL EGRESO DEL HOTEL, NO TUVE NINGUN APOYO POR PARTE DEL PERSONAL DEL HOTEL PARA MIS MALETAS Y DEMAS COSAS.

2026-02-12 • via Nuitee
P
Phil • couple • us
7
Fine
2026-02-12 • via Nuitee
L
Lawrence • family_with_children • us
10
2026-02-12 • via Nuitee
P
pavel • family_with_children • mx
9
2026-02-09 • via Nuitee
O
Octavio • family_with_children • mx
8
Cons:

La luz del pasillo con sensor de movimiento

2026-02-09 • via Nuitee
E
Elisabeth • couple • gb
9
Great and comfortable stay. The hotel was perfect for our stay.
Pros:

It has a great atmosphere as a colonial building; has recently been renovated, modern bathrooms, is well located in the centre of town. Hot water provided at reception for tea 24 hrs. Staff very attentive. Perfect for our stay.

Cons:

It was cool in the room, but we received extra blankets when we asked.

2026-01-29 • via Nuitee
D
David • couple • us
9
2026-01-29 • via Nuitee