Hotel Poker

Hotels
7.1 (923 reviews)
Via Milano 13 , Naples , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
6.06
Issues with cleanliness reported, particularly related to unpleasant smells and trash visibility.
Service
8.53
Staff is friendly and attentive, providing a positive service experience.
Location
8.07
Convenient location near central station; note some concerns about the surrounding area's appearance.
Room Quality
6.52
Rooms described as small with some negative mentions, but overall functional.
Amenities
7.05
Basic amenities provided but with some complaints regarding maintenance.
Value for Money
7.01
Decent value considering the location, though you receive less in terms of facilities.
Food and Beverage
6.56
Breakfast offerings were limited, though staff service positively impacted the experience.
Overall Experience
7.03
Overall satisfactory stay given the pros and cons mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:48

Property Description

Central Location
Hotel Poker offers a prime location in Naples, just steps away from Piazza Garibaldi and Naples Central Station, making it a convenient choice for travelers looking to explore the city easily.

Comfortable Accommodations
The simply furnished rooms at Hotel Poker are equipped with modern amenities such as free Wi-Fi, LCD TV, and air conditioning, ensuring a comfortable stay for guests. The private bathrooms come with complimentary toiletries and a hairdryer for added convenience.

Local Dining and Attractions
Guests can enjoy discounts at a nearby restaurant-pizzeria or opt for in-room dining. Additionally, the hotel's proximity to a renowned pastry shop offering sfogliatella and key attractions like Naples Cathedral and Naples Harbour make it a perfect choice for experiencing the local culture.

Book your stay at Hotel Poker for a memorable Naples experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 923 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.07
Room Quality: 6.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.56
Overall Experience: 7.03
S
Stefany • extended_group • it
10
Posizione strategica, personale top
Pros:

Personale molto gentile ancora prima di soggiornare all'hotel, in quanto abbiamo dovuto modificare la prenotazione su Booking e ci sono venuti incontro dimostrandosi super disponibili.
Ottima posizione, belle le camere e buona la colazione

Cons:

Niente

2026-02-10 • via Nuitee
J
Jolanta • extended_group • pl
8
Pros:

Dobre miejsce, miły personel

Cons:

Nie było co zjesc na śniadanie

2026-01-21 • via Nuitee
C
Caique Eduardo • couple • br
4
Cons:

Quarto muito pequeno.

2026-01-19 • via Nuitee
P
Peter • couple • hu
1
Pros:

A reggeli megfelelő és finom volt. A személyzet nagyon kedves és aranyos volt.

Cons:

A szállás foglalásánál annyi volt feltüntetve, hogy 2 db egyágyas szoba foglalása. Feleségemmel utaztunk. Az első szoba rendkívül kicsi, és az ágyak amiket kaptunk emeletes ágy volt.... A szoba tisztasága és karbantartása eléggé elhanyagolt. A fürdőszobában szőrszálat találtunk mindenfele, az ágyon is, a ruhásszekrény ajtaját amikor kihúztuk csak a fiók ajtaja jött ki a polc a helyén maradt. Átkértük magunkat másik szobába felár ellenében, mert így nem lehetett együtt aludni... A második szobában a csap mozgott, igen óvatosan lehetett rá támaszkodni fogmosás közben, a zuhanyzóba a víz nem ment le, mert nem volt kitakarítva, a wc mellől hiányzott a wc kefe... a klímát használnunk kellett mert meleg volt, de csörgött zörgött, nehéz volt tőle aludni
A szálláshelytől függetlenül az utcai környezet nagyon piszkos és zajos, nagyon nehezen alhat az ember, két egymást követő éjszaka is hajnal 1-kor cserélték az utcai konténereket, a harmadik éjszaka az utcai takarítás miatt nem lehetett pihenni.

2026-01-19 • via Nuitee
A
Alex • extended_group • es
8
Review
Pros:

Personal y calidad-precio.

Cons:

limpieza y estado del edificio.

2026-01-15 • via Nuitee
G
Govoni • couple • it
9
Pros:

Ci è piaciuta la posizione centrale e vicina alla stazione dei treni e il presidio della struttura, sempre presente

2026-01-05 • via Nuitee
E
Elena • family_with_children • it
8
2026-01-03 • via Nuitee
J
Jolanta • extended_group • pl
8
Pros:

Dobra lokalizacja, możliwość spędzania wieczorów na sali, wygodne pokoje

Cons:

W niektórych pokojach brudna klimatyzacja, śniadania fatalne

2026-01-03 • via Nuitee
S
sara • extended_group • it
8
Pros:

Posizione ottima, personale gentile e molto disponibile, stanza pulita e profumata, consigliato!

2025-12-30 • via Nuitee
D
Dreshaj • extended_group • it
9
Eccellente
Pros:

Zona centrale proprio davanti al stazione Garibaldi ristrutturato staffe gentile e accogliente niente da dire.

Cons:

Forse il bidè anche se c'era il sifone.

2025-12-28 • via Nuitee
E
Emilia • extended_group • es
3
Cons:

Cuando llegamos nos dijeron que no tenían habitaciones libres y nos enviaron a un B&B mas alejado de la zona y sin el desayuno que habíamos pagado.

2025-12-09 • via Nuitee
C
Carlo • solo_traveller • it
10
2025-12-08 • via Nuitee
C
Carlo • solo_traveller • it
10
2025-12-08 • via Nuitee
J
José Oriol • couple • es
1
2025-12-03 • via Nuitee
F
Federico • couple • it
8
2025-12-02 • via Nuitee
G
Gabriele • solo_traveller • it
6
2025-12-01 • via Nuitee
G
Giuseppina • extended_group • it
9
Pros:

Cordialità dei dipendenti e struttura moderna

2025-11-28 • via Nuitee
K
Kim • couple • dk
5
2025-11-26 • via Nuitee
L
Lenes • solo_traveller • br
5
2025-11-23 • via Nuitee
A
antonio • solo_traveller • es
2
Napoles para amantes de la cutrez urbana
Pros:

La multiculturalidad del barrio

Cons:

Minusculo cuchitril
Claro que si quieres algo normal los precios son astronomicos
No menos de 5 estrellas

2025-11-21 • via Nuitee