Capri by Fraser Brisbane

Hotels
Capri by Fraser
8.8 (4219 reviews)
80 Albert Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Overpriced for the conditions
Unprofessional service by specific staff

Categories

Cleanliness
8.55
Several reviews indicate cleanliness issues, such as inadequate cleaning and musty smells.
Service
9.05
General sentiment indicates pleasant and helpful staff, though some specific issues with service were noted.
Location
9.55
Many reviews highlight the excellent location as a major positive.
Room Quality
8.55
Comments about uncomfortable pillows and other room issues suggest some dissatisfaction.
Amenities
9.05
General sentiment points to good amenities like the pool and modern styling, though some amenities could improve.
Value for Money
8.05
Several comments assert that the pricing is too high for the quality of stay, leading to dissatisfaction.
Food and Beverage
8.55
Some reviews suggested limited beverage options and quality issues with tea.
Overall Experience
9.05
Despite some negative experiences, overall sentiment leans positive due to location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 22:20

Property Description

Luxurious Urban Accommodation
Capri by Fraser Brisbane offers a luxurious urban retreat in the heart of Brisbane CBD. The hotel boasts an indoor swimming pool, a sauna, and a 24/7 fitness centre for guests to unwind and stay active during their stay.

Convenient Location
Situated just a short 500 meters walk from Queen Street Mall, guests at Capri by Fraser Brisbane have easy access to shopping, dining, and entertainment options. The hotel is also within walking distance to City Botanic Gardens, Eagle Street Pier, and Museum of Brisbane.

Gourmet Dining and Event Spaces
Indulge in exquisite Mediterranean cuisine at Black Fire Restaurant, known for its use of fresh, locally-sourced ingredients. Additionally, the hotel offers 3 versatile event spaces suitable for functions and business conferences.

Experience luxury, convenience, and culinary delights at Capri by Fraser Brisbane - book your stay now!

Important information:

Please note that there is a 2.4% service fee when paying with American Express and Diners card. There is a 1.5% service fee for all other credit cards.

This property is cash free and all payments are made via a credit or debit card.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4219 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
K
katrina couple au
10
2026-03-14 via Nuitee
T
Thomas couple au
7
2026-03-14 via Nuitee
C
CaptChook Business Mooloolaba, Sunshine Coast, Queensland
10
Good Location, friendly service, well appointed rooms
Pros:

Great central location, good parking, well-appointed and large room and bathrooms with good facilities. Gym pool sauna all looked great, but we didn't have time to use them. Breakfast was ordinary, otherwise great stay.

2026-03-13 via Tripadvisor
E
ev19399 NONE Sydney, New South Wales
4
Multiple issues during the stay
Pros:

All 4 pillows in the room had an odour on arrival, with no spare pillows in the room to swap them out. Housekeeping then told us there were no spare pillows in the entire hotel, and had to switch our pillows to memory foam ones. We also had the Do Not Disturb light at the door for when the baby was asleep, but that didn't prevent Housekeeping from knocking on the door multiple times nor ringing the in-room phone multiple times, thus waking the baby up on numerous occasions. The automatic tap in the bathroom also had a faulty sensor. Overall, below expectations. Stay somewhere else if you can.

2026-03-13 via Tripadvisor
H
Hafeez solo_traveller au
10
2026-03-13 via Nuitee
O
Oh family_with_children au
9
위치좋아요
Pros:

깔끔하고 위치좋음, 캡슐커피머신도 있음

Cons:

취사는안됨

2026-03-13 via Nuitee
W
Wang solo_traveller au
4
2026-03-13 via Nuitee
A
Ashton couple au
9
Pros:

Great location, friendly staff, comfortable bed

Cons:

NA

2026-03-13 via Nuitee
E
Erin family_with_children au
9
2026-03-12 via Nuitee
M
Martyn family_with_children au
8
Pros:

NA

Cons:

NA

2026-03-12 via Nuitee
N
NursieRep Business Fernvale, Somerset, Brisbane Region, Queensland
8
Great location, clean and comfortable
Pros:

Fabulous location in the city with easy access to Southbank and plenty of dining options within short distance.
The bed was super comfortable and the room very clean.
Definitely recommend for a city stay.

2026-03-11 via Tripadvisor
J
Joshua couple au
10
Great Internet / Wi-Fi for Business Trip
Pros:

Flew in from Sydney as I had a client shoot, I was looking for reviews of hotels who had good wi-fi (wifi), this place didnt disappoint ! I shot loads of content and had to upload to google drive and the internet was no worries at all. Anytime I fly to Brisbane for business Ill be booking in at the Capri.

Other positives - bed was nice and big, desk was nice, super accessible location close to lots of things, friendly staff, was able to leave our luggage their before checking in and after checking out as well. 10/10 experience

Cons:

Fridge wasn’t working but no biggie for me

2026-03-11 via Nuitee
N
neil couple au
9
2026-03-11 via Nuitee
P
Peter couple au
8
The accommodation was clean and comfortable.
Pros:

Clean and comfortable

Cons:

Nothing to comment about.

2026-03-10 via Nuitee
A
Anita couple au
3
2026-03-10 via Nuitee
S
Susan couple au
10
2026-03-10 via Nuitee
D
DeeLou2026 NONE
10
Nice hotel in the centre of city
Pros:

Nice hotel in the centre of city. Close to Queen street mall, Botanical gardens and Brisbane River. Super central. Room was clean and tidy, a little on the small size, but had everything we needed for a night stay int he city.

2026-03-09 via Tripadvisor
T
thefinessekid Business Sydney, New South Wales
10
Great Internet / Wi-Fi for Business Trip
Pros:

Flew in from Sydney as I had a client shoot, I was looking for reviews of hotels who had good wi-fi (wifi), this place didnt disappoint ! I shot loads of content and had to upload to google drive and the internet was no worries at all. Anytime I fly to Brisbane for business Ill be booking in at the Capri.

Other positives - bed was nice and big, desk was nice, super accessible location close to lots of things, friendly staff, was able to leave our luggage their before checking in and after checking out as well. 10/10 experience

2026-03-09 via Tripadvisor
C
Christopher solo_traveller au
7
2026-03-09 via Nuitee
P
Polschak family_with_children de
9
Capri by Fraser
Pros:

Modernes Hotel mit guter Lage und Ausstattung

2026-03-09 via Nuitee