Children allowed

Facilities

Non-smoking rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Cashless payment available
CCTV outside property
Television in common areas
Express check-in
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
7.3
The cleaning service was disappointing and rooms were poorly maintained.
Service
9.3
Staff were very friendly and accommodating, providing good service.
Location
9.3
Great location for public transport and attractions.
Room Quality
7.3
Room poorly maintained and bathroom was in bad condition.
Amenities
8.3
Basic amenities with some positive points about assistance with luggage.
Value for Money
8.3
Good value with discounts.
Food and Beverage
7.3
No breakfast provided, thus rated lower.
Overall Experience
8.5
Mixed experiences but overall a good value for the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:45

Property Description

Prime Location in London

Located just 2 km from Sky Garden, Vilenza Hotel offers a convenient stay near iconic landmarks like Tower of London and Tower Bridge. With Liverpool Street Underground Station only 1.9 km away, exploring the city is a breeze. The non-smoking property's proximity to Brick Lane at 1.2 km ensures a vibrant cultural experience.

Modern Amenities

Enjoy a comfortable stay in rooms equipped with a TV with satellite channels and a convenient kitchenette. Bed linen and towels are provided for a hassle-free experience at Vilenza Hotel.

Convenient Services

Benefit from express check-in and check-out services along with complimentary WiFi during your stay. With London City Airport just 9 km away, your travel convenience is guaranteed at Vilenza Hotel.

Ready to experience London in comfort and style? Book your stay at Vilenza Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2435 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 8.5
M
Michaela family_with_children sk
10
Pros:

Personal uzasny a ochotny. Efe je spica

Cons:

Trochu maly priestor a bez moznosti vetrania, ale inak super

2026-03-28 via Nuitee
D
Dominika extended_group pl
7
2026-03-25 via Nuitee
K
Khandoker Rakhi family_with_children gb
10
2026-03-24 via Nuitee
A
Andrew couple gb
7
Comfy, convenient, and friendly - just not quite as nice as the pictures would suggest
Pros:

Good price for London, fairly quick to get into the city from the location, very friendly staff

Cons:

Not all the rooms look like the pictures - ours was fairly small (downstairs) and whilst it has plenty of facilities which are useful (microwave, various sockets, fridge, etc), that means it's all wedged into a fairly small space and doesn't present quite as well

2026-03-23 via Nuitee
S
Simone extended_group it
10
Pros:

Tutto molto bene, posizione ottima e staff gentile, soprattutto Cigdem.
Consigliato

2026-03-23 via Nuitee
C
ClauMorale family_with_children es
9
2026-03-23 via Nuitee
M
Miguel Ángel family_with_children es
7
El hotel y el personal excelente lo único que da un poco de miedo el barrio donde está aunque tiene una pata de metro a
Pros:

Si

Cons:

El barrio

2026-03-22 via Nuitee
C
Cristina family_with_children it
10
Ottima sistemazione per pochi giorni
Pros:

Posizione comoda vicino alla fermata metro e autobus

Cons:

Per le famiglie opterei per camere più spaziose

2026-03-21 via Nuitee
A
Anosha couple gb
10
Pros:

I had a wonderful stay and truly appreciated the warm hospitality. Cigdem was especially kind and attentive, making sure everything was perfect throughout my visit. The complimentary room upgrade was such a lovely surprise and made my experience even more comfortable and enjoyable.
Everything was well taken care of, and I felt genuinely welcomed. Thank you for making my stay so pleasant. I would definitely recommend this place and would be happy to stay again in the future. 🌟

2026-03-21 via Nuitee
G
George Marius extended_group ro
6
Acceptabil
Pros:

Super personal. Doamna de la receptie ultra receptiva la nevoile clientilor si o cafea din partea casei foarte buna.

Cons:

Unele camere extrem de zgomotoase si mici.

2026-03-21 via Nuitee
I
ILLAN couple es
9
2026-03-20 via Nuitee
S
Stéphane solo_traveller fr
5
Cons:

Bruyant et pas de rideaux aux fenêtres

2026-03-19 via Nuitee
J
Joanna extended_group pl
10
Pros:

Obsługa hotelu bardzo pomocna. Szczególne podziękowania dla Cigdem!

2026-03-18 via Nuitee
J
Joanna extended_group pl
10
Pros:

Obsługa hotelu bardzo pomocna. Szczególne podziękowania dla Cigdem!

2026-03-18 via Nuitee
E
Emilian couple gb
10
Pros:

We had a wonderful overnight stay at this hotel and would happily return. From the moment we arrived, the staff were welcoming, attentive, and genuinely friendly, making check-in smooth and stress-free. The room itself was spotless, beautifully decorated, and very comfortable — especially the bed, which made for a great night’s sleep. Cigdem was the host for us, lovely stuff.

Cons:

Nothing to not like, everything was good and in place.

2026-03-17 via Nuitee
S
Segades Leite extended_group br
10
2026-03-17 via Nuitee
J
Jim couple gb
8
2026-03-16 via Nuitee
R
Robert extended_group us
8
Great stay
Pros:

Room great
No breakfast

Cons:

Location was good, but not great.
Facilities, no breakfast or gym

2026-03-16 via Nuitee
J
Joshua family_with_children gb
10
2026-03-16 via Nuitee
J
Julian couple fr
7
2026-03-15 via Nuitee