Gretna Hall Hotel

Hotels
8.4 (2615 reviews)
Gretna Green , Gretna Green , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good quality food
Cons:
Inattentive service
Heating issues
Housekeeping could improve

Categories

Cleanliness
8.36
Some guests noted that housekeeping could improve, with issues like vacuum cleaners left in hallways.
Service
7.33
Mixed reviews with a significant complaint about staff inattentiveness during dining.
Location
9.37
Guests praised the beautiful setting and convenient location for events.
Room Quality
8.32
Rooms were described as comfortable, though some had issues with heating.
Amenities
7.85
Some amenities like the restaurant weren't open during certain times which impacted the experience.
Value for Money
8.31
Generally good feedback on pricing in relation to the services provided.
Food and Beverage
9.36
Breakfast was praised with lots of choices and quality.
Overall Experience
8.33
Overall a pleasant stay but with notable service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:01

Property Description

Historic Charm and Modern Comforts
Experience the unique blend of history and modernity at Gretna Hall manor. Dating back to 1710, our hotel offers en suite rooms with traditional charm alongside modern amenities like free parking and complimentary toiletries.

Convenient Location
Located just a 2-minute walk from Gretna Green Rail Station, our hotel provides easy access to transportation. Explore the nearby Blacksmith's Courtyard, famous for hosting numerous marriages, adding to the rich history surrounding our property.

Culinary Delights
Indulge in a variety of dining options at Gretna Hall. From hot and cold meals served all day at the Gretna lounge bar to a sophisticated a la carte menu at Anvil restaurant in the evenings, we cater to all tastes.

Book your stay at Gretna Hall manor and create unforgettable memories in this historic setting.

Important information:

If you are booking as part of a wedding party, please note the Wedding parties name's in the special request section.

WiFi is available in the public areas only.

Please note that not all our rooms have baths.
Baths have to be requested at the time of booking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2615 reviews
Cleanliness: 8.36
Service: 7.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 8.33
S
Sheila • extended_group • gb
10
Perfect
Pros:

From the food to the staff everything exceeded my expectations

Cons:

There wasn't anything that I had a complaint with

2026-02-13 • via Nuitee
R
Renata • family_with_children • gb
10
2026-02-12 • via Nuitee
J
JANE • family_with_children • gb
9
SUCH A GREAT STAY!
Pros:

Maria in the restaurant was incredible. Friendly, helpful and lovely.
All the staff were.
The food was gorgeous. We had lunch, dinner and breakfast the next day.
Couldn't do enough for us.
The location is perfect for visiting Gretna.
The grounds are lovely and the rooms comfy and stocked.

Cons:

There are absolutely no hooks or hanging places in the bathroom.
Completely nowhere to place your towel or robe or clothes other than the loo, sink or floor. Just a couple of easy hooks would make all the difference.

2026-02-12 • via Nuitee
K
KIRSTY • family_with_children • gb
8
Overall was a nice stay.
Pros:

We w pi joe ahve preferred a room with a view instead of not being able to see outside. And giving we had a toddler who drinks milk a mini fridge would ahve been ideal.

Cons:

Breakfast was nice. Staff were very helpful mąż

2026-02-12 • via Nuitee
K
kerri • solo_traveller • gb
8
2026-02-11 • via Nuitee
J
Jo-Anne • family_with_children • gb
1
2026-02-10 • via Nuitee
M
Michael • family_with_children • gb
8
Pros:

Lovely staff and food at dinner was very impressive

Cons:

The bar was very disappointing , not much choice of draught drinks that u would expect...and pretty soulless at times...

2026-02-10 • via Nuitee
S
Smyth • solo_traveller • gb
10
Pros:

It was warm...clean and comfortable.
We had an evening meal...excellent especially the chips.
The staff were attentive in not an overbearing way

2026-02-09 • via Nuitee
J
Joanne • couple • gb
10
Pros:

Very welcoming

2026-02-09 • via Nuitee
S
Steve • family_with_children • gb
8
Pros:

The location was great, friendly staff, food was good

Cons:

Room was a bit small, no fridge, no bottled water

2026-02-09 • via Nuitee
J
janet • couple • au
9
Beautiful surroundings
Pros:

Old world charm

Cons:

Nothing to dislike

2026-01-24 • via Nuitee
R
Robert • family_with_children • gb
10
Lovely wedding experience from start to finish
Pros:

Lovely stay at Gretna Hall, staff couldn’t have been more helpful. Great food and comfy room

2026-01-23 • via Nuitee
J
Jacqueline • couple • gb
10
Warm and friendly
Pros:

Very friendly staff were so nice

2026-01-23 • via Nuitee
I
ian • couple • gb
8
2026-01-22 • via Nuitee
R
Rachael • family_with_children • gb
10
Stunning
Pros:

The staff were amazing. So very friendly and helpful.
Such a beautiful venue.

2026-01-20 • via Nuitee
T
Timothy • family_with_children • gb
7
Pros:

The staff were extremely welcoming making a particular effort to welcome our two children and making them feel scene and valued

Cons:

The carpets in the room were a little stained and quite worn and some of the other facilities were showing a bit of age

2026-01-20 • via Nuitee
J
Jane • couple • gb
10
Exactly what we were looking for
Pros:

We’ve stayed her so many times, it’s just a lovely hotel, the staff are amazing, it has a happy peaceful feel to it and seeing all the bridal parties is lovely

Cons:

Not the hotels fault at all, but the restaurant was closed. We were taxied to the sister hotel for dinner and the food was excellent. Can’t really pick a fault with the hotel. We’ve never had a bad stay there

2026-01-20 • via Nuitee
C
Coombes • couple • gb
10
Pros:

Breakfast was addiquate

2026-01-20 • via Nuitee
T
Tinantori@gmail.com • couple • gb
4
Disappointed
Cons:

Heavily stained carpet in room, mould in bathroom and dust everywhere. Communal areas not clean. Attention to detail seriously lacking. Such a shame we’ve been there 3 times. Won’t be returning

2026-01-20 • via Nuitee
G
Graham • solo_traveller • gb
7
Pleasant stay overnight while travelling north.
Pros:

Easy a access from motorway, large car parks and quick check in.

Cons:

Quick access after a long journey.

2026-01-19 • via Nuitee