Gretna Hall Hotel

Hotels
8.4 (2615 reviews)
Gretna Green , Gretna Green , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good quality food
Cons:
Inattentive service
Heating issues
Housekeeping could improve

Categories

Cleanliness
8.36
Some guests noted that housekeeping could improve, with issues like vacuum cleaners left in hallways.
Service
7.33
Mixed reviews with a significant complaint about staff inattentiveness during dining.
Location
9.37
Guests praised the beautiful setting and convenient location for events.
Room Quality
8.32
Rooms were described as comfortable, though some had issues with heating.
Amenities
7.85
Some amenities like the restaurant weren't open during certain times which impacted the experience.
Value for Money
8.31
Generally good feedback on pricing in relation to the services provided.
Food and Beverage
9.36
Breakfast was praised with lots of choices and quality.
Overall Experience
8.33
Overall a pleasant stay but with notable service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:01

Property Description

Historic Charm and Modern Comforts
Experience the unique blend of history and modernity at Gretna Hall manor. Dating back to 1710, our hotel offers en suite rooms with traditional charm alongside modern amenities like free parking and complimentary toiletries.

Convenient Location
Located just a 2-minute walk from Gretna Green Rail Station, our hotel provides easy access to transportation. Explore the nearby Blacksmith's Courtyard, famous for hosting numerous marriages, adding to the rich history surrounding our property.

Culinary Delights
Indulge in a variety of dining options at Gretna Hall. From hot and cold meals served all day at the Gretna lounge bar to a sophisticated a la carte menu at Anvil restaurant in the evenings, we cater to all tastes.

Book your stay at Gretna Hall manor and create unforgettable memories in this historic setting.

Important information:

If you are booking as part of a wedding party, please note the Wedding parties name's in the special request section.

WiFi is available in the public areas only.

Please note that not all our rooms have baths.
Baths have to be requested at the time of booking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2615 reviews
Cleanliness: 8.36
Service: 7.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 8.33
M
michael couple gb
9
A Relaxing TREAT
Pros:

Excellent location. Breakfast was great and the room was perfect.. The Staff were friendly and curteous throughout our visit

Cons:

Cant really add anything that we didnt like

2026-03-21 via Nuitee
G
Gina family_with_children gb
7
overnight stay
Pros:

The hotel was lovely, great location, clean & friendly

Cons:

unable to use mini lift, or the wheelchair by the door and it was an exceptionally long walk to our room for my dad.
the room was far to hot, turned radiator down & slept with window open but then disturbed nights sleep with all the traffic going past.
Pillows a little hard

2026-03-19 via Nuitee
K
Karen solo_traveller gb
8
2026-03-17 via Nuitee
J
Jacqueline couple gb
10
Another great stay
Pros:

Everything. Can't fault this place.

Cons:

Nothing

2026-03-17 via Nuitee
N
Norman couple gb
10
We thoroughly enjoyed our stay and will definitely stay again
Pros:

The food in the restaurant was very good and value for money

Cons:

The only criticism was the space between the end of the bed and the hanging clothes closer in our bedroom. My wife struggled to get through the gap and caught her feet on the side of the bed.

2026-03-15 via Nuitee
J
Jonathan solo_traveller gb
6
Average!
Pros:

The location is good, the reception staff very friendly and the room was clean.

Cons:

The evening meal was expensive, basic (smash used for potato). Not value for money.

2026-03-14 via Nuitee
L
Les solo_traveller gb
10
Although I was only there for one night I loved this property. The staff were attentive and very helpful.
Pros:

The property was well located for my trip and it was well presented. A great place to stay.

Cons:

N/A

2026-03-14 via Nuitee
G
Graham family_with_children gb
8
2026-03-14 via Nuitee
L
Lorraine family_with_children gb
9
2026-03-14 via Nuitee
A
Alala89 family_with_children gb
10
2026-03-13 via Nuitee
D
Darren couple gb
10
2026-03-13 via Nuitee
L
Linda family_with_children gb
10
Another nice break at gretna hall
Pros:

Room lovely as were the staff breakfast and dinner were very tasty and filling with a great choice

Cons:

Mattress protected very stained never noticed till I stripped the bed when leaving pillows could be a softer

2026-03-11 via Nuitee
A
A1bossywoman Couples Ruthin, Denbighshire, North Wales, Wales
10
We d recommend a stay here. Great service and value for money
Pros:

We stayed over here on the way up to Inveraray. The hotel was comfortable and spotlessly clean.
It's famous for weddings and several had gone on during the day we arrived. A lot was going on but the staff made every one feel special on their wedding day.
We were "just" guests and were welcomed by the lovely staff.
Their customer service was excellent.
We had dinner and breakfast at the hotel. Lovely choice and really well prepared - delicious.
Breakfast, the full Scottish breakfast was really good, my husband said it was the best breakfast he d had in ages.
Well done Gretna Hall.

2026-03-10 via Tripadvisor
P
Pauline family_with_children gb
8
2026-03-10 via Nuitee
Z
Zakrocka family_with_children gb
8
2026-03-10 via Nuitee
S
sophie family_with_children gb
6
2026-03-09 via Nuitee
J
Joanne Park couple gb
9
Not happy in the way the guy in the breakfast restaurant, we sat at a wrong table ( oh dear) the server shouted over to
Pros:

Excellent as always

Cons:

Nothing

2026-03-08 via Nuitee
C
Chris couple gb
8
Good
Pros:

Staff were pleasant rooms were extremely clean and very good breakfast

Cons:

Mattress could do with upgrading

2026-03-07 via Nuitee
L
Lynda couple gb
9
2026-03-07 via Nuitee
C
Claire extended_group gb
9
2026-03-04 via Nuitee