Suites Cancun Center

Hotels
8 (898 reviews)
Alcatraces 32 SM 22MZ 10 Centro , Cancún , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.96
Some reviews mentioned cleanliness related issues such as a lack of hot water and general cleanliness concerns.
Service
8.93
Most reviews highlighted the staff's friendliness and willingness to help.
Location
8.97
Many guests appreciated the convenient location near attractions and amenities.
Room Quality
7.42
Some guests experienced issues with room comfort and amenities, such as missing hair dryers and maintenance concerns.
Amenities
7.95
General sentiment was positive about available amenities, although some guests had specific complaints.
Value for Money
7.91
Most guests felt the price was reasonable for the service and location provided.
Food and Beverage
7.96
Reviewers did not specifically mention food but commented positively on nearby dining options.
Overall Experience
7.93
The overall sentiment was positive, with several guests indicating a likelihood to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:58

Property Description

Welcome to Suites Cancun Center!

Convenient Location: Situated just steps away from Parque de las Palapas and a short 20-minute drive from Cancun Airport, our hotel offers easy access to popular attractions.

Comfortable Accommodations: Enjoy the convenience of free Wi-Fi and cable TV in every room. Upgrade to a suite with a kitchenette for added flexibility during your stay.

Relaxation and Service: Unwind by our outdoor pool area complete with lounge chairs and umbrellas, or seek assistance from our attentive 24-hour front desk staff.

Ready to experience the best of Cancun? Book your stay at Suites Cancun Center now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 898 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Manon • couple • fr
8
Très bien pour une nuit
Pros:

La localisation - le personnel - les communs

Cons:

Manque un peu d’équipements - pas assez de prises - porte serviette défectueux - pas de frigo dans la chambre - manque d’isolation

2026-03-20 • via Nuitee
H
Higinio • family_with_children • pl
9
2026-03-19 • via Nuitee
A
Agnes • solo_traveller • mt
8
Good value for money
Pros:

Good location, room is just like in the pictures, central location, nice swimming pool area.

Cons:

It’s right by las palapas, my room was facing to the square so it was a bit loud in the evening.

2026-03-19 • via Nuitee
T
Torres • family_with_children • mx
9
Pros:

Limpieza muy bien

Cons:

Un poco descuidado el inmueble. Necesita mantenimiento un poco

2026-03-19 • via Nuitee
L
Laurie • solo_traveller • fr
8
Pros:

Emplacement idéal proche de la place centrale où il y a beaucoup d'animations ! Agréable piscine. Grandes chambres bien qu'un peu vétuste, lits confortables.

2026-03-17 • via Nuitee
L
Liubov • solo_traveller • us
8
Pros:

No breakfast.

Cons:

Receptionists not speak English. Non.

2026-03-17 • via Nuitee
G
Gilbert • couple • cr
8
Cumplió su propósito
Pros:

La habitación 3 era amplia , limpia, colchones cómodos . Ubicada a unas cuadras de la ADO muy conveniente , plaza jalapas a la par , tenía lindas actividades ese día .

Cons:

El sonido del pasillo común de las habitaciones se escucha mucho ruido cuando la gente pasa. No es siempre pero es algo molesto . El hotel solo proporciona una botella de agua pequeña

2026-03-17 • via Nuitee
A
Adriana Oliveira • family_with_children • br
7
Instalações velhas. Boa localização.
Pros:

Boa localização. Funcionários competentes e prestativos.

Cons:

Hotel velho. Instalações velhas.

2026-03-16 • via Nuitee
P
pockpa • family_with_children • ci
1
Mauvaise expérience
Pros:

L'emplacement. En plein centre

Cons:

Le personnel, pas du tout agréable. L'état de la chambre est vétuste. Une serviette âgée du moyen âge. Les toilettes ne sont pas du tout propres. Trop de chose a rénover. La chambre nest pas sonorisée, du coup on ente d toute la musique du dehors qui se joue a des heures tardives. Pas de réfrigérateur dans la chambre. Je ne recommande pas du tout

2026-03-16 • via Nuitee
S
Simone • solo_traveller • it
10
2026-03-16 • via Nuitee
R
Rojas Mora • family_with_children • cr
10
Pros:

Muy Céntrico, cerca de la estación de ADO, y muy buena la atención del personal.

Cons:

No hubo ningún inconveniente, es un buen hotel en relación calidad precio si vas a estar fuera todo el día y llegarás en la tarde ó noche para descansar. La cama muy cómoda.

2026-03-16 • via Nuitee
T
Tania • family_with_children • cl
9
Muy bien hotel precio calidad.
Pros:

La atención del personal excelente. Israel el joven de recepción excelente trato.
Buena ubicación para recorrer, comer y salir. Todo muy bien. Habitación amplia. Buen internet

Cons:

Que no se podía fumar en el sector de la piscina . Teníamos salir del hotel.

2026-03-15 • via Nuitee
R
Rosario • family_with_children • es
7
Pros:

El personal muy amable, buena ubicación, y muy limpio.

Cons:

Las instalaciones son viejas. Se fue el agua dos dias seguidos.
Menos mal que pude escoger la habitación porque en una de las habitaciones había una máquina de AC antigua que hacía ruido.
En otra la ventana no abría.
El precio me pareció elevado para las instalaciones tan antiguas.

2026-03-14 • via Nuitee
I
Ines • couple • pt
5
2026-03-14 • via Nuitee
D
DanyEl • solo_traveller • mx
8
Buena
Pros:

Ubicación

Cons:

Mucho mosquito

2026-03-14 • via Nuitee
K
Konstantinos • couple • us
7
See above
Pros:

Location cleanliness

Cons:

Needs updating

2026-03-12 • via Nuitee
K
Konstantinos • couple • us
9
2026-03-12 • via Nuitee
G
Garbiñe • family_with_children • es
7
2026-03-12 • via Nuitee
A
anthony • family_with_children • fr
10
Pros:

L'emplacement proche des ADO. C'était très propre.personnel super sympa. Je recommande.
Pour info possibilité d'arriver jusqu'à 23h

2026-03-12 • via Nuitee
L
Lizette • couple • de
8
Bien pero ruidoso
Pros:

Que está céntrico y estaba limpio

Cons:

Se escuchan todos los sonidos de la calle. Tuvimos que cambiar de habitación porque en la primera se escuchaba la musca del bar de alado. La otra habitación estaba mejor porque daba al jardín de la calle pero se escuchaba cada carro que pasaba. Las ventanas no están bien insultadas

2026-03-11 • via Nuitee