Suites Cancun Center

Hotels
8 (838 reviews)
Alcatraces 32 SM 22MZ 10 Centro , Cancún , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.96
Some reviews mentioned cleanliness related issues such as a lack of hot water and general cleanliness concerns.
Service
8.93
Most reviews highlighted the staff's friendliness and willingness to help.
Location
8.97
Many guests appreciated the convenient location near attractions and amenities.
Room Quality
7.42
Some guests experienced issues with room comfort and amenities, such as missing hair dryers and maintenance concerns.
Amenities
7.95
General sentiment was positive about available amenities, although some guests had specific complaints.
Value for Money
7.91
Most guests felt the price was reasonable for the service and location provided.
Food and Beverage
7.96
Reviewers did not specifically mention food but commented positively on nearby dining options.
Overall Experience
7.93
The overall sentiment was positive, with several guests indicating a likelihood to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:58

Property Description

Welcome to Suites Cancun Center!

Convenient Location: Situated just steps away from Parque de las Palapas and a short 20-minute drive from Cancun Airport, our hotel offers easy access to popular attractions.

Comfortable Accommodations: Enjoy the convenience of free Wi-Fi and cable TV in every room. Upgrade to a suite with a kitchenette for added flexibility during your stay.

Relaxation and Service: Unwind by our outdoor pool area complete with lounge chairs and umbrellas, or seek assistance from our attentive 24-hour front desk staff.

Ready to experience the best of Cancun? Book your stay at Suites Cancun Center now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 838 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Martínez • family_with_children • mx
9
Pros:

Excelente personal todos muy amables

2026-02-15 • via Nuitee
S
Sebastian • couple • de
7
Ok
Pros:

Gute Lage. Mitten im Zentrum und fußläufig in 10 min beim ADO.

Cons:

Recht laut und teuer für Mexico.

2026-02-13 • via Nuitee
G
Guzmán • extended_group • mx
10
Muy cómodo y bien ubicado para solo pasar la noche o estancias cortas
Pros:

Ubicación excelente, ambiente tranquilo y familiar, junto a la plaza las palapas que tiene opciones para comer y en las tardes amenidades, además que está muy cerca de la terminal de autobuses. Aunque está junto a una plaza que tiene eventos, dentro del hotel es muy tranquilo. No permiten fumar y para mi es bueno

Cons:

Por el precio y categoría del hotel no tendría nada de que quejarme.

2026-02-12 • via Nuitee
C
Carolina • couple • es
7
2026-02-12 • via Nuitee
A
ASHLEY • solo_traveller • cr
9
2026-02-12 • via Nuitee
J
Juan Pablo • family_with_children • co
9
2026-02-12 • via Nuitee
איציק • family_with_children • il
2
Pros:

מיקום קרוב למסעדות וברים ולתחנה המרכזית של האוטובוס

Cons:

רעש מטורף את ישן בתוך בר קריוקי

2026-02-10 • via Nuitee
I
IsadoraAgnes • extended_group • es
8
Buena localización en Cancún centro
Pros:

Un hotel lindo cerca de la plaza, fácil de encontrar restaurantes y tiendas cerca. A menos de 10 minutos de la parada del ADO.

Cons:

Cómo está cerca de la plaza puede ser un poco ruidoso en la noche pero esa es mi experiencia en Cancún en otros sitios. Estaría bueno que ofrecieran desayuno o al menos café. Es fácil encontrar restaurantes en la zona de todos modos.

2026-02-08 • via Nuitee
T
Tomáš • family_with_children • cz
7
Pros:

Velký pokoj, blízko autobusového nádraží ADO, hezké prostředí

Cons:

Při check-outu se museli odnést ručníky a ovladače zpět na recepci

2026-02-08 • via Nuitee
R
Raquel • family_with_children • mx
10
2026-01-31 • via Nuitee
F
Francine • couple • gb
8
2026-01-30 • via Nuitee
A
Annelie • family_with_children • se
2
Om du har låga förväntningar är detta hotellet för dig.
Pros:

Stort rum .Nära till restauranger .

Cons:

Luktar illa i rummet, simpel duschstråle, inga glas, inga handdukshängare, otroligt hög musikvolym från parkscenen i närheten alla kvällar, väldigt nedgånget. Efter 3 nätter checkade in på ett mycket bättre hotell. Ingen personal pratar engelska, dessutom inte serviceinriktade.

2026-01-29 • via Nuitee
R
Rebeca • family_with_children • mx
9
SE LOS RECOMIENDO AMPLIAMENTE !!!!
Pros:

Hotel muy bien ubicado para donde quieras ir no hay problema está cercano. la atención del personal excelente muy limpias las instalaciones costo servicio de 💯

Cons:

En realidad no podría mencionar nada todo correcto

2026-01-29 • via Nuitee
C
Claudia Iveth • family_with_children • mx
10
Pros:

Excelente ubicación, muy agradable

2026-01-29 • via Nuitee
J
Javiera • family_with_children • cl
10
Pros:

Estuvo súper bien todo en general

Cons:

En Booking tiene mal el horario del check in, y eso me causo problemas, ellos atienden 24 horas, y en la página dice que se puede hacer ingreso de hasta las 16 hrs, y no es verdad.

2026-01-28 • via Nuitee
A
ALEJANDRO R. ROBLES • family_with_children • mx
10
Pros:

La limpieza.

Cons:

No hay buenas opciones en la televisión, la vez pasada se podía acceder a youtube.

2026-01-27 • via Nuitee
M
Martin • family_with_children • mx
9
2026-01-27 • via Nuitee
I
India • couple • fr
10
Pros:

Nice proprerty located on a nice place. Staff helpful and cleaned rooms.

2026-01-27 • via Nuitee
L
Laura • family_with_children • mx
10
Pros:

Muy limpio, esta céntrico, a unas cuadras se toma el autobús qué te lleba a la zona hotelera. Personal muyy amable.

Cons:

Excelente mi estancia. Algunos detalles, la puerta necesita mantenimiento. La regadera tenía fuga y goteaba

2026-01-26 • via Nuitee
A
Alondra • solo_traveller • cr
9
Increíble
Pros:

Súper espaciosa, limpio y la ubicación es perfecta

Cons:

Algunos detallitos de infraestructura como la puerta

2026-01-24 • via Nuitee