Hotel Royal Kuala Lumpur

Hotels
8.3 (2306 reviews)
Jalan Walter Grenier , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Parking issues
Breakfast variety

Categories

Cleanliness
8.16
Overall positive feedback regarding cleanliness.
Service
8.63
Staff are friendly and helpful, contributing to a good service experience.
Location
8.67
Hotel is ideally located close to key attractions and transport.
Room Quality
8.12
Rooms are spacious and comfortable, but some issues reported with amenities.
Amenities
8.15
Good amenities overall, though parking is a concern.
Value for Money
8.61
Generally good value given the location and service.
Food and Beverage
7.66
Breakfast could improve based on feedback.
Overall Experience
8.43
Positive overall experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:37

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 16 years old stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2306 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.43
I
Ian family_with_children my
9
Pros:

Great staff, helpful housekeeping staff. Mr. Farhad was very helpful and hardworking.

Location is good and easy access to food and shopping.

Cons:

Some minor issue with the door's electronic key reader. Requested to change room to resolve the issue which was granted.

2026-03-14 via Nuitee
P
Philippe extended_group re
7
2026-03-14 via Nuitee
R
Robert couple nl
9
2026-03-14 via Nuitee
P
Philippe extended_group re
6
2026-03-14 via Nuitee
R
Raul family_with_children au
10
Pros:

Location is perfect, near to monorail station and shopping malls around.

2026-03-14 via Nuitee
J
jay707 family_with_children om
9
Pros:

Exceptional location in the heart of Kuala Lumpur with all happening places within walking distance.
There is nothing to dislike, and everything was just great.
Special thanks to Mr Govin whe arrange my KL trips efficiently.
Checkin and Checkout was seamless.

Cons:

Better room view would have been highly appreciated. Probably the hotel was jam-packed,

2026-03-14 via Nuitee
M
Maria Dolores couple es
8
Hotel cómodo, buen precio pero hubiera elegido otro similar en la zona con piscina sin techo.
Pros:

Ubicación excepcional. Habitación amplia y muy cómoda.
El taxi puede parar en la misma entrada del hotel.
No me gustaron las vistas de la habitación a un edificio en frente a pesar de haberlo solicitado.

Cons:

Las vistas desde la habitación.
La piscina que fuera techada y que no diera el sol.

2026-03-13 via Nuitee
B
brigitte extended_group it
9
Consigliato
Pros:

La posizione ottima e tutto in generale

Cons:

La colazione a volte mancavano delle cose e i ricambi un po lenti

2026-03-13 via Nuitee
J
JOSHGUN family_with_children az
10
2026-03-12 via Nuitee
J
Jason family_with_children ie
8
Pros:

Good location and close to the street food district only a few minutes walk away

Cons:

No issues happy with stay , I would return

2026-03-11 via Nuitee
B
brigitte extended_group it
9
ottimo
Pros:

posizione soprattutto e in generale tutto ok

Cons:

piu volte a colazione mancava qualcosa e bisognava aspettare un po perche la mettessero

2026-03-11 via Nuitee
R
Richard family_with_children nl
7
Pros:

Locatie goed van het hotel en schoon

Cons:

Ontbijt

2026-03-11 via Nuitee
M
MOHAMMAD extended_group au
7
Pros:

room size

2026-03-11 via Nuitee
R
Robert extended_group mt
9
Perfect short stay in KL
Pros:

The location is excellent, just of the main road. The room and also bathroom including shower is spacious and comftable.

Cons:

Nothing

2026-03-10 via Nuitee
A
Anne-Marie couple fr
8
Très bon choix pour explorer
Pros:

La proximité de tout
Magasins transports restaurants

Cons:

On entend les voisins de chambre

2026-03-10 via Nuitee
T
Tarek family_with_children fr
10
Exceptionnel
Pros:

Super emplacement, la chambre Nickel, le petit dej continental avec une petite touche Malaisienne j'adore, le personnel très attentif et hyper sympa.
je recommande cet hôtel le yeux fermé nous avons passé un super séjour.

Cons:

Rien

2026-03-09 via Nuitee
A
Abheenaye Chauhan family_with_children mu
8
Pros:

Friendly staff and location, room was good

Cons:

There could have been more variety of food for breakfast

2026-03-09 via Nuitee
K
Khairul 292 family_with_children bn
10
2026-03-09 via Nuitee
N
Nur fhathin Amira couple my
9
2026-03-09 via Nuitee
N
Nur fhathin Amira family_with_children my
8
2026-03-09 via Nuitee