CASITAS MARAIKA HOTEL & BEACH CLUB, Puerto Vallarta

Todo excelente! Solo al final los lancheros trataron de cobrarnos y el transporte ya está incluido para entrada y salida. Fue un poco incómodo.

We liked everything.

Few minor things like sink faucet is improper size

Nothing comes to mind. Only stayed one night so didn't find anything to complain about.

I loved it all.

A complete disorder no one knew our room name when we got there! It was confusing dealing with the night watching

Moscos jajajjajaj, pero no se pueden evitar.

The beach right at the property was not at all relaxing. It’s a constant flow of water taxi drop off/pickups. And many people using the beach aren’t staying there. I felt as a guest I couldn’t enjoy myself. There is a DJ with loud music constantly playing. It’s not the peaceful retreat as advertised. Constant music, constant people coming and going on the small beach.

The property is not maintained, The cleanliness is horrible, the chairs and the coffee pot are dirty, unfortunately, no hot water in the beginning when we checked in, the flying bed is a disaster, there is day club next to this hotel with extremely loud music all day long. The stairs are so small and steep, I ended up sprained my foot and broke my fifth metatarsal bone and stayed in bed for almost two months!!! Basically we spent $440 for one horrible night!

The Luciernaga house could use a few minor upgrades (lighting, shower).

It’s more like fancy glamping than hotel stay but absolutely lovely stay regardless

The flying bed

That the price per night does not include even a breakfast.....
.and that you have all the prople going to the beach club next door,




come get dropped off right on the beach at Maraikas

I wish the casita had doors, lots of crabs and iguanas

I recently stayed at this hotel located in a truly picturesque setting, accessible only by boat. However, this was unfortunately where the positives ended.

The service at the hotel was abysmal. From check-in to check-out, the staff while friendly they are not trained in the hospitality industry. Basic requests took an inordinate amount of time to be addressed, and there was a general sense of disorganization and lack of care.

The installations were in a state of disrepair. It was clear that the property had not been maintained for quite some time, with many amenities either broken or unavailable. The condition of the rooms and common areas left much to be desired, detracting significantly from the overall experience. The first room we were assigned, which has no windows is right next to the kitchen chimney, which spews large quantities of smoke into the room, making impossible to stay there.
The are no lounge chairs on the beach, and the beach’s chairs and umbrellas that exist were not set up until late morning.

The most frustrating part of the stay was the departure. I had arranged a boat transfer to get to the airport, which is an hour away, but the hotel's boat was almost an hour late. This significant delay caused us considerable stress and we came perilously close to missing our flight.

While the location of the hotel is undoubtedly beautiful, the poor service, run-down facilities, and unreliable transportation options make it difficult to recommend this hotel. I hope management takes serious steps to address these issues, as the potential for a wonderful experience is there, but in its current state, it falls far short.